Kristoffer Avci Nåmark

Product Management Consultant at SeventyOne Consulting AB
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Stockholm Metropolitan Area, SE
Languages
  • Svenska Native or bilingual proficiency
  • Engelska Full professional proficiency
  • Spanska Full professional proficiency

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5.0

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Johan West

Apart from leading product development in an efficient and inspiring way, Kristoffer is also an excellent colleague. He brings a calm, confident and solution-oriented energy into every challenge and inspires the team with a strong and consistent vision, well anchored with the company's goals and values. Kristoffer has truly been one of the reasons why I've always looked forward to coming into work and I would gladly work with him again in the future.

Hibo Faysal

Kristoffer is much more than an amazing Product Owner. He drives the company's vision with an incredible understanding of his role but also by bringing his entire team along for the ride. He always makes me feel seen, listened to and involved in the decisions, while at the same time making sure to focus on the main goal. I'm sure the whole product team would agree on that. Any employer lucky enough to hire Kristoffer will have no regrets. He is an effective communicator, an empathic leader and a data-driven product owner. He has a deep strategic understanding of his mission, provides tactical guidance and understands the importance of listening to users as part of driving business value.

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Experience

    • Sweden
    • Business Consulting and Services
    • 1 - 100 Employee
    • Product Management Consultant
      • Sep 2022 - Present

    • Sweden
    • Banking
    • 700 & Above Employee
    • Product Owner
      • Sep 2018 - Sep 2022

      As the Product Owner I'm heading a team which had the aim to create the best possible onboarding experience for our new mortgage customers. We have created brand new digital products which have helped SBAB create a much stronger digital foundation and transform the customer experience for our mortgage customers. My team consists of Frontend, Backend, UX/UI, Business Analysts and QA.SBAB has come a long way in our agile journey and have created a highly efficient organization in the process. Show less

    • Acting Head of Product Owners
      • May 2020 - Aug 2020

      Interim manager for our Product Owners. During these months we completely transformed our product organization and I helped facilitate in that process, contributing closely with our Head of Development.

    • Sweden
    • Financial Services
    • 700 & Above Employee
    • Agile Product Owner
      • May 2017 - Sep 2018

      As the APO for my team I was in charge of creating a vision and roadmap which had to align with the overall strategy of Swedbank and the value stream we belonged to. The mission of our value stream was to digitize our customer communication through the application of new messaging services and chatbots. My team consisted of Frontend, Backend, UX/UI, Business Analysts and QA. At Swedbank we have designed our own variation of Scrum and Agile. This methodology is applied to all of our digital development with the aim of creating faster deliveries and higher value for our end-users. Show less

    • Sweden
    • Financial Services
    • 300 - 400 Employee
    • Product Owner Online Banking
      • Aug 2014 - Apr 2017

      In this role I had the overall responsibility for our online banking service (both online and mobile). My main tasks and areas of focus included:• Prioritizing all development related to Online Banking• Creating road maps and channel strategies• Stakeholder management• Creating a bigger awareness of the benefits of digitalization• Co-operating closely with IT• Service Design• UX• Digital Analytics• Project managementSince FOREX Bank is a smaller bank, my responsibility was broader than what you typically see within a larger bank and required that I was able to take on a variation of tasks. Show less

    • Travel Economist
      • Jul 2014 - Jan 2015

      This was a unique position where I was responsible for planning and executing trips all over the world with the aim to create content for our social media platforms and homepage. My main tasks included:• PR• Updating social media platforms• Creating content for multiple platformsIf you want to read more about this concept, you can go to forex.se/reseekonomen (in Swedish).

    • Marketing and Project Manager
      • Nov 2012 - Aug 2014

      In this role I was part of our marketing department while focusing on the digital efforts. My main tasks included:• Responsible for all homepages and apps throughout the Nordics• SEO and SEM• Responsible for our digital development budget• Road maps for our homepages• Digital AnalyticsWe worked in an outsourced environment and I worked with several different partners of various sizes and capabilities.

    • Loan Specialist Backoffice
      • May 2012 - Nov 2012

      I was a loan specialist and handled everything from support errands to the actual payout. I continously performed at a very high level and increased the efficiency of our payout process during my time at Backoffice.

    • Customer Service
      • Aug 2011 - Apr 2012

      During my time at Customer Service I took incoming calls from customers who needed foreign currency and helped customers with their banking errands. I performed at a very high level both in terms of sales and service.

    • Sweden
    • Staffing and Recruiting
    • 200 - 300 Employee
    • Consultant
      • Jul 2011 - Apr 2012

      After getting my degree I was recruited by TNG and immediately began working at FOREX Bank. Eight months later FOREX bought my contract from TNG and I was given a fixed position with them. After getting my degree I was recruited by TNG and immediately began working at FOREX Bank. Eight months later FOREX bought my contract from TNG and I was given a fixed position with them.

    • Sweden
    • Newspaper Publishing
    • 200 - 300 Employee
    • Switch Board and Receptionist
      • Jun 2005 - Aug 2011

      I worked at Dagens Nyheter each Summer during my time at Linköping University. I helped customers and internal staff with various tasks as well as helping incoming visitors to the office. I worked at Dagens Nyheter each Summer during my time at Linköping University. I helped customers and internal staff with various tasks as well as helping incoming visitors to the office.

Education

  • Linköpings universitet
    Master's degree, Strategy & Marketing
    2006 - 2011
  • Universitat de València
    Marketing
    2009 - 2009
  • Försvarshögskolan
    UGL – Understanding Groups and Leaders
    2019 -
  • Astrakan
    Project Management
    2017 -
  • Berghs School of Communication
    Effektiv Kommunikation
    2014 -

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