Experience

Linked VA

• Australia
• Staffing and Recruiting
• 1 - 100 Employee

• Virtual Assistant

  • May 2021 - Present

  Social Media Manager | Virtual Assistant | Chat Sales | Lead Generation Social Media Manager | Virtual Assistant | Chat Sales | Lead Generation



LTS Department Stores, Inc.

• Customer Retention Supervisor

  • Aug 2020 - Mar 2021

  Oversees the planning, development, execution and evaluation of customer retention plans such as retaining customer loyalty, strengthening company image and house brands.Reviews content and manages social media accounts.

• Customer Retention Specialist

  • Jun 2017 - Jul 2020

  Implements customer retention initiatives and programs such asevents, customer care, branding, ads and print materials. Spearheadsthe implementation of every project.Ensures smooth implementation of Customer Care transactions.

• Marketing Assistant

  • Aug 2016 - Jun 2017

  Assists in Marketing initiated activities and events.Assess Branch Marketing Assistants and Customer Care Associates’concerns.

• Marketing Support

  • Feb 2016 - Jul 2016

  Assists in Marketing initiated activities and events.Compiles and organizes Marketing reports.



Convergys

• Receptionist

  • Jul 2014 - Nov 2015