Experience

Claris Vision

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Surgical counselor technician

  • ‏مارس 2019 - - الحالي

• Surgical Counselor Technician

  • ‏مارس 2019 - - الحالي

  Greet and check-in patients. Verify demographic and insurance information. Collect co-payments for services. Process contact lens orders and payments. Contact lens inventory. Answer multiple phone lines. Schedule appointments. File paperwork. Practice and follow HIPPA protocols. Obtain medical and eye history from patients and document information using the EHR system. Prepare examination and treatment rooms. Perform screening and testing to prepare the patient for doctor's exam; including visual acuity, color vision testing, auto-lensometry, autorefraction, tonometry, Amsler grid, pupil evaluation, and other testing as needed. Administer eye medications. Collect Lasik procedure payments and explain consent forms and processes. Schedule pre-op, post-op and cataract/glaucoma/retinal surgery appointments. Prepare surgical charts. Prepare Pre-op charts. Process insurance for cataract/glaucoma/retinal surgery. Meet with patients to discuss cataract lens options/pricing.



Fairfield Inn & Suites by Marriott

• Hospitality
• 700 & Above Employee

• Front Desk Supervisor

  • ‏مارس 2015 - ‏مارس 2019

  I was responsible for making sure the front desk is being run properly by staff. Cover the front desk when needed. Check in and checkout guests, process payments, greet guests, answer telephones. Take care of any guest complaints or issues in person as well as through online reviews. Accounts Receivable and accounts payable for corporate companies. Follow up on outstanding invoices. Inventory and order supplies. Process payroll through ADP. Cover the general manager and housekeeping supervisor during days off and vacations. Book meeting rooms for the hotel and event center.



Southcoast Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Emergency room clerical coordinator

  • ‏يونيو 2011 - ‏يناير 2018

  Greet patients. Process patient arrivals. Collect demographic and insurance information. Collect copayments. Answer and manage multiple phone lines. Process doctor admission, discharge and transfer orders. Process and file patient charts. Practice and follow HIPPA protocols. Inventory.

• EKG technician

  • ‏أغسطس 2008 - ‏يونيو 2011

  Greet patients. Collect patient demographic information. Perform EKG testing, cardiology stress test and holter monitor testing on inpatient and outpatient patients. Process and complete doctor and patient orders in the system. Transcribe doctor EKG interpretation reports. File EKG and cardiology stress test reports. Answer phones and transfer calls. Practice and follow HIPPA protocols.