Experience

Pacific Packaging Products, Inc.

• United States
• Packaging & Containers
• 1 - 100 Employee

• Inside Sales Representative

  • May 2017 - Present



Ryder System, Inc.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Sr. Rental Sales Representative

  • Dec 2013 - May 2017

  Provide the best service for a wide range of trucking needs. Take reservations, provide exceptional service, anticipate any need, provide substitute vehicles when needed for break downs. Handle all registrations, HUT, IFTA, and any other permits. Perform telemarketing calls as needed. Document and handle all damage to trucks. Schedule and maintain all maintenance of all trucks to Ryder standards. Knowledge of DOT regulations. Run daily reports and reconcile. Provide the best service for a wide range of trucking needs. Take reservations, provide exceptional service, anticipate any need, provide substitute vehicles when needed for break downs. Handle all registrations, HUT, IFTA, and any other permits. Perform telemarketing calls as needed. Document and handle all damage to trucks. Schedule and maintain all maintenance of all trucks to Ryder standards. Knowledge of DOT regulations. Run daily reports and reconcile.



Safelite

• United States
• Retail
• 700 & Above Employee

• Customer Advocate

  • Nov 2012 - Dec 2013

  Answer incoming calls to schedule appointments, verify insurance, reconciliation of cash and check payments at the end of the day. In this position I had to multi task many different roles while maintaining professional and provide exceptional time management skills. Answer incoming calls to schedule appointments, verify insurance, reconciliation of cash and check payments at the end of the day. In this position I had to multi task many different roles while maintaining professional and provide exceptional time management skills.



Kohl's

• United States
• Retail
• 700 & Above Employee

• sales

  • Nov 2011 - Dec 2012

  Assist customers as needed. Recommend solutions. Sell credit to customers. Ring purchases through a POS system. Provide assistance to manager with customer needs. Assist customers as needed. Recommend solutions. Sell credit to customers. Ring purchases through a POS system. Provide assistance to manager with customer needs.



Sony

• Entertainment Providers
• 700 & Above Employee

• Technical Sales Specialist

  • Jul 2008 - Mar 2011

  Sell various electronic devices such as computers, televisions, cameras etc. Be knowledgeable in all products, specifications, uses and prices. Up sell warranty with product. Provide training on products to customers and internal personnel. Assist in opening and closing procedures. Provide solutions to customer problems. Always use exceptional customer service skills. Sell various electronic devices such as computers, televisions, cameras etc. Be knowledgeable in all products, specifications, uses and prices. Up sell warranty with product. Provide training on products to customers and internal personnel. Assist in opening and closing procedures. Provide solutions to customer problems. Always use exceptional customer service skills.



Sony Style

• Sales Associate

  • Jul 2008 - Mar 2011

  I am working in a fun faced paced environment. Excellent customer service skills. Knowledge of all computers, televisions, cameras, and all other devices. Upsell to include accessories and extended service plan. Continuously learn and train others on new products and procedures. Keep displays and products clean and presentable. Do one on one hour long training sessions on various products with customers. Assist in opening and closing procedures. I am working in a fun faced paced environment. Excellent customer service skills. Knowledge of all computers, televisions, cameras, and all other devices. Upsell to include accessories and extended service plan. Continuously learn and train others on new products and procedures. Keep displays and products clean and presentable. Do one on one hour long training sessions on various products with customers. Assist in opening and closing procedures.



Family Pools

• sales

  • May 2006 - Dec 2007

  Sell pool chemicals, accessories and service as well as the pool itself. Diagnose and solve all water issues. Prescribe treatment. Interact professionally with all customers, either in person or on the phone. Follow up with customer at home if necessary. Sell pool chemicals, accessories and service as well as the pool itself. Diagnose and solve all water issues. Prescribe treatment. Interact professionally with all customers, either in person or on the phone. Follow up with customer at home if necessary.



Chateau Restaurant

• Server

  • Oct 2003 - May 2006

  Fun fast-paced enviroment, requires excellent time management and customer service skills. Part of a team that works well together. Knowledge of a variety of services and people. Fun fast-paced enviroment, requires excellent time management and customer service skills. Part of a team that works well together. Knowledge of a variety of services and people.



TÜV SÜD

• Germany
• Public Safety
• 700 & Above Employee

• Application Support Specialist

  • Mar 2001 - Apr 2002

  To support and train personnel on the latest in high tech software and provide technical user manuals, procedures and testing of new software. Handle and troubleshoot all problems of users. Be the company representative for software distributors and provide testing of any and all software for company use, and all feedback relating to all applications in use. �Was a key member in rolling out Changepoint to over 5,000 users in a global format. �Trained all users by various means i.e. conference calls, one on one and phone. �Wrote all training manuals for the use of Changepoint. Show less

• Admin Asst

  • May 2000 - Mar 2001

  Scheduling of travel,meetings and Customer visits, Create templates using MS Word. Create presentations using Power Point.Using Outlook 2000,and a specialized Changepoint database. Loading all documentation into a Intranet forum called Intra.doc! Head up a new certification program called CFSE. Develop Marketing ideas. Correspond with customers and executives. Organize all office functions. Various functions are performed on a request basis.



Adhesive Packaging

• Quality Manager

  • May 1998 - Apr 1999

  Calibration - Records and schedules Training of all personnel ISO9000 - All documentation, and audits Customer relations - complaints and specifications Responsible for all Inspection staff Foodserver Calibration - Records and schedules Training of all personnel ISO9000 - All documentation, and audits Customer relations - complaints and specifications Responsible for all Inspection staff Foodserver



Vicor Corp

• Accounts Recievable Rep

  • Dec 1987 - Sep 1993

  Kept track of all accounts both national and international. Collection of past due accounts. Invoicing and crediting. Customer relations. Responsible for all incoming revenue. Apply all revenue to accounts. Kept track of all accounts both national and international. Collection of past due accounts. Invoicing and crediting. Customer relations. Responsible for all incoming revenue. Apply all revenue to accounts.