Experience

Market Traders Institute

• United States
• Financial Services
• 1 - 100 Employee

• Accounting Sales Administrative Assistant

  • Jun 2014 - Present

  • Administrative and Clerical work • Review Front End and Back End sales and transactions carefully and record them in Sales Force • Close Collections cases and transactions and record them into Sales Force • Update all Approved and Declined Refund Cases in Sales Force • Update all Bad Debt accounts in Sales Force. • Assist the Sales team • Administrative and Clerical work • Review Front End and Back End sales and transactions carefully and record them in Sales Force • Close Collections cases and transactions and record them into Sales Force • Update all Approved and Declined Refund Cases in Sales Force • Update all Bad Debt accounts in Sales Force. • Assist the Sales team



SoftRock

• United States
• Advertising Services
• 1 - 100 Employee

• Academic Advisor

  • Sep 2013 - Apr 2014

  • Responsible for matching up prospect students for higher education by maintaining compliance • Responsible for maintaining multiple databases • Mentoring team members to optimize knowledge of degree programs and compliance • Worked on project to grow and develop of process and script for the advising department • Responsible for matching up prospect students for higher education by maintaining compliance • Responsible for maintaining multiple databases • Mentoring team members to optimize knowledge of degree programs and compliance • Worked on project to grow and develop of process and script for the advising department



Planet Fitness

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Customer Service Representative

  • Mar 2009 - Oct 2013

  • Conduct daily tasks as well as perform exceptional customer service • Product knowledge regarding memberships, billing and equipment • Responsible for the process and management of membership contracts, billing information, membership database entry and file maintenance • Assisted in training and development of new team members • Conduct daily tasks as well as perform exceptional customer service • Product knowledge regarding memberships, billing and equipment • Responsible for the process and management of membership contracts, billing information, membership database entry and file maintenance • Assisted in training and development of new team members



Spirit Halloween

• United States
• Retail
• 700 & Above Employee

• Retail

  • Oct 2012 - Nov 2012

  • Assisted in the operations of the store; provided excellent customer service, store upkeep, and completed nightly closing • Assisted in the operations of the store; provided excellent customer service, store upkeep, and completed nightly closing



Panera Bread

• United States
• Restaurants
• 700 & Above Employee

• Customer Service Representative

  • Apr 2006 - Mar 2009

  • Administered daily operations of the bakery pertaining to customers’ food and beverage orders • Administered daily operations of the bakery pertaining to customers’ food and beverage orders