Kristina Radke

Content Marketing Consultant at Fyrfeed
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Location
Germany, DE

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Credentials

  • Zertifikat für Grundlagen des Onlinemarketings
    IAB Europe
    Dec, 2020
    - Sep, 2024
  • Content Marketing Certification Course
    HubSpot Academy
    Apr, 2021
    - Sep, 2024
  • Social Media Marketing Certification Course
    HubSpot Academy
    Apr, 2021
    - Sep, 2024

Experience

    • Germany
    • Information Technology & Services
    • 1 - 100 Employee
    • Content Marketing Consultant
      • Feb 2023 - Present

      Fyrfeed is Germany's first and most innovative AI-powered service for high-quality content.In my position, I will help you define your company's content or social media marketing strategy that can be implemented efficiently with our AI-powered software. You are thinking about building your personal brand here on LinkedIn? Hit me up :)

    • Content Creator
      • Feb 2022 - Feb 2023

      • Plan, design, and develop blog pieces and social media posts on a regular schedule, according to client branding and with good SEO practices.• Identify trend topics that the target audience of my clients engages with, and create real-time, meaningful content based on those findings.• Engage the audience and boost brand awareness of clients.

    • Germany
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Content Marketing Intern
      • May 2021 - Oct 2021

      • Developed and executed the content and social media marketing strategy for a fast-growing SaaS company that increased relevant traffic on the company websites and generated leads and conversions. • Evaluated digital presence to define future digital strategies. • Researched and developed creative content about CRM and Omnichannel Customer Journey that raised brand awareness and visibility. • Monitored web traffic to analyze website performance and tracked communication strategies and advertising campaigns to measure successes and failures. • Developed and executed the “Corporate Influence” project to boost employer branding, increase brand awareness, and support engagement on social media platforms. Show less

    • Spain
    • Telecommunications
    • 1 - 100 Employee
    • Customer Care Representative
      • Jul 2020 - Apr 2021

      • De-escalated customer issues with proven conflict mediation and problem-solving abilities to promote customer loyalty and satisfaction. • Streamlined operational efficiencies by managing accounts and processing system orders and cancellations for cross-industry clients. • Documented customer correspondence in CRM to track requests, problems, and solutions. • Built trust and value-added relationships with customers and their clients. • De-escalated customer issues with proven conflict mediation and problem-solving abilities to promote customer loyalty and satisfaction. • Streamlined operational efficiencies by managing accounts and processing system orders and cancellations for cross-industry clients. • Documented customer correspondence in CRM to track requests, problems, and solutions. • Built trust and value-added relationships with customers and their clients.

    • Germany
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Project Management Intern
      • May 2019 - Jan 2020

      • Prepared for team meetings by organizing materials, building charts, and preparing presentations to visualize the project’s process and collected data. • Helped define project roles and responsibilities, deliverables, and timelines by working closely with stakeholders across various operating countries and external vendors to increase process efficiency. • Supported the escalation process by creating progress and cost-tracking reports on excel that helped to develop budget estimates for senior managers and the board. • Used problem-solving skills to develop creative solutions and strategies that enabled solving project issues. • Created and maintained a comprehensive project documentation Show less

    • Germany
    • Food and Beverage Retail
    • 500 - 600 Employee
    • Human Resource Management Intern
      • Aug 2018 - Nov 2018

      • Viewed and selected applications in logistics based on defined job specifications that ensured operations and capacity utilization. • Conducted online interviews and created contracts, warnings, and notices of termination. • Viewed and selected applications in logistics based on defined job specifications that ensured operations and capacity utilization. • Conducted online interviews and created contracts, warnings, and notices of termination.

    • United States
    • Translation and Localization
    • Sales Working Student
      • Dec 2016 - Jun 2017

      - Received incoming and placed outgoing calls, emails, and consultation requests to potential new customers - Identified and developed new referral sources and relationships through warm and cold prospecting calls to targeted individuals and companies that increased conversion rates - Received incoming and placed outgoing calls, emails, and consultation requests to potential new customers - Identified and developed new referral sources and relationships through warm and cold prospecting calls to targeted individuals and companies that increased conversion rates

    • Germany
    • Semiconductor Manufacturing
    • 700 & Above Employee
    • Supply Chain Management Intern
      • Jul 2016 - Sep 2016

      - Participated in analysis and review of operating performance - tracked and coordinated day-to-day input material shipments across the manufacturing network - Participated in analysis and review of operating performance - tracked and coordinated day-to-day input material shipments across the manufacturing network

Education

  • University of North Florida - Coggin College of Business
    Master of Business Administration - MBA, International Business und Intercultural Communication
    2022 - 2022
  • 경북대학교(Kyungpook National University)
    Master of Business Administration - MBA
    2022 - 2022
  • Uniwersytet Warszawski
    Global MBA, international management and intercultural communication
    2022 - 2022
  • TH Köln
    Master of Business Administration - Global MBA, International management and intercultural communication
    2021 - 2022
  • Fachhochschule Osnabrück
    Bachelor of Arts - BA, Betriebswirtschaft und Management
    2015 - 2019
  • Nelson Mandela University
    Semester Abroad, Business Administration
    2017 -

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