Experience

Hilton Tallinn Park

• Estonia
• Hospitality
• 1 - 100 Employee

• Guest Service Agent

  • Aug 2022 - Present

  • Processing guest payments, managing bills, undertaking front desk service duties and Opera Software + Three times was the best among making the high result among the room upselling • Processing guest payments, managing bills, undertaking front desk service duties and Opera Software + Three times was the best among making the high result among the room upselling



Revolution Bars Group PLC

• United Kingdom
• Hospitality
• 700 & Above Employee

• Bartender

  • Jan 2020 - May 2023

  • Ensuring both drinking and dining customers receive outstanding service • Having a full understanding of the bar menu including all cocktails • Preparing mixed drinks, pouring wine, beer and nonalcoholic beverages • Ensuring both drinking and dining customers receive outstanding service • Having a full understanding of the bar menu including all cocktails • Preparing mixed drinks, pouring wine, beer and nonalcoholic beverages



Tumlare Corporation

• Denmark
• Leisure, Travel & Tourism
• 100 - 200 Employee

• Supplier coordinator

  • Feb 2019 - Aug 2019

  • Improved my knowledge in the tourism industry • Booked restaurants for big groups in Scandinavia countries, planed trips • Provided customer support • Improved my knowledge in the tourism industry • Booked restaurants for big groups in Scandinavia countries, planed trips • Provided customer support



Three Crowns Apartments/Resort

• United States
• Real Estate

• Receptionist

  • May 2017 - Nov 2018

  • Checked guests in/out and provided a friendly welcome and high-quality service • Confirmed and checked reservations over the phone and email • Trained few new front desk clerks • Improved my hospitality skills and ability to listen and anticipate • Made a night audit • Checked guests in/out and provided a friendly welcome and high-quality service • Confirmed and checked reservations over the phone and email • Trained few new front desk clerks • Improved my hospitality skills and ability to listen and anticipate • Made a night audit



Nimeta Bar

• Tallinn, Harjumaa, Estonia

• Bartender

  • Mar 2016 - Nov 2016

  • Delivered exceptional, friendly and fast service • Made coffee and nonalcoholic beverages, poured wine, beer and ciders • Improved my team player skills • Worked late nights and weekends • Delivered exceptional, friendly and fast service • Made coffee and nonalcoholic beverages, poured wine, beer and ciders • Improved my team player skills • Worked late nights and weekends



Hotel L'Ermitage 4*

• Estonia
• Hospitality
• 1 - 100 Employee

• Waitress

  • Mar 2014 - Jan 2015

  • Provided a professional and friendly service to all customers. • Prepared tables for big group reservations. • Increased the customer flow by demonstrating good hospitality skills • Improved my communicative skills as well as work long and hard hours • Provided a professional and friendly service to all customers. • Prepared tables for big group reservations. • Increased the customer flow by demonstrating good hospitality skills • Improved my communicative skills as well as work long and hard hours