Experience

Cynergy Telecom LLC

• United States
• Telecommunications
• 1 - 100 Employee

• Franchise Sales & Account Manager

  • Sep 2014 - Present



Converged Network Services Group

• Marietta, GA

• Partner Relationship Manager

  • May 2013 - Sep 2014

  At CNSG, I work closely with the Managing Partner and President of Cloud and Data Services to help recruit and maintain relationships with our subagents, carriers and partners. My duties require me to recruit from the Southeast to the West Coast. After recruiting a new partner, I make sure they are up-to-date with all our carrier's products and services by planning events and trainings. Specifically, I educate our partners on how our carriers can see their return on their investments with our carrier's services. My responsibilities also include connecting with channel managers to establish and sustain those relationships. I assist each sub agent with their sales processes, ensuring smooth and efficient operations. I am always looking to expand CNSG's vast portfolio of partners. All of our carriers, subagents and partners are great and a pleasure to work with. Show less



Cynergy Telecom

• Acworth, GA

• Sales & Ops Support Specialist

  • Sep 2012 - Mar 2013

  I began the sales administrative role, creating processes and structure on the Sales roles. Also responsible for all documentation that would be given to customers at the time of the sale. I managed all Franchise customers’ carrier contract renewals; worked with multiple carriers to obtain competitive pricing quotes for each customer as well as develope a close relationships with customers and business owners by offering assistance with their business telecommunication services. I worked alongside and supported the sales representatives; prepared multiple quotes for clients, prepared and requested contracts from carriers and presented to the customers. Sent all paperwork to customers for signature and ordered customer RCF (remote call forwarding) numbers for new businesses/customers. I entered in all opportunities into Microsoft CRM system and agent back office portals I worked along with the back office support: scrubbed paperwork once contracts signed and ensured the project manager had all documents to properly submit the order to the carrier. I submitted all sales orders via email and hard folder to the project manager; made sure the back office had all paperwork to complete order; sent introduction letter to customer and Cynergy project manager Show less



Dallas Dodge Chrysler Jeep

• Internet Specialist/ Sales Representative

  • Oct 2011 - Jun 2012

  I interacted with all customer that came through the sales floor and via email internet sales. Built close relationships with each customer and scheduled sales appointments. Negotiated with customers and sales management for a win-win outcome. I also operated, with high proficiency, the VinSolutions sales tool to track sales leads, follow ups, and reported completed sales. I completed multiple Chrysler training courses allowing me to better assist all customers. I interacted with all customer that came through the sales floor and via email internet sales. Built close relationships with each customer and scheduled sales appointments. Negotiated with customers and sales management for a win-win outcome. I also operated, with high proficiency, the VinSolutions sales tool to track sales leads, follow ups, and reported completed sales. I completed multiple Chrysler training courses allowing me to better assist all customers.