Kristina Owens, MSBA, FACMPE
Program Manager at Finger Lakes Performing Provider System- Claim this Profile
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Bio
Experience
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Finger Lakes Performing Provider System
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Program Manager
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Jun 2019 - Present
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UR Thompson Health
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United States
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Hospitals and Health Care
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300 - 400 Employee
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Director of Hospital Medicine, Acute Care Surgical Services and Obstetrics & Gynecology
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Apr 2015 - Jan 2019
#Provided senior-level leadership for department with 20 Internal Medicine providers, an OB/Gyn practice and a general surgery practice; oversaw front-to-back operations, physician compensation, and quality improvement. I held responsibility for continuous improvement across all clinical and administrative teams to better align strategic outcomes with overall hospital vision. I prepared and evaluated budgets and pro-formas, managed the recruiting and hiring process, tracked employee… Show more #Provided senior-level leadership for department with 20 Internal Medicine providers, an OB/Gyn practice and a general surgery practice; oversaw front-to-back operations, physician compensation, and quality improvement. I held responsibility for continuous improvement across all clinical and administrative teams to better align strategic outcomes with overall hospital vision. I prepared and evaluated budgets and pro-formas, managed the recruiting and hiring process, tracked employee progression, built staffing models, and served on multiple quality improvement committees. ✰Achieved ACMPE fellowship: published paper outlining a part time, flexible schedule for a hospitalist program and then implemented this program at Thompson Health resulting in a reduction in locum tenens usage (reduced salary budget,); increase in permanent physician and advanced practitioner hires; increase in provider satisfaction and retention. ✰Earned Lean Six Sigma Greenbelt: redesigned the Hospitalist provider credentialing process to reduce the risk of hospitalist on boarding prior to completion of the credentialing process, resulting in the avoidance of reimbursement losses. ✰Championed redesign of hospital medicine physician and advanced practitioners' incentive bonus program to navigate changes in healthcare from "pay for performance" to "value and quality" focus. ✰Increased YOY provider productivity while maintaining an average patient load of 15 or less through the introduction of lean strategies. ✰Successfully acquired large primary care practice and spearheaded integration of the OB/Gyn and general surgery best practices model to increase operational efficiency. ✰Led expansion of the OB/gyn practice from two locations to four; influenced the design, construction and move of both practices into new locations; worked with architects, negotiated with landlords and applied for Certificates of Occupancy from the state of NY. Show less #Provided senior-level leadership for department with 20 Internal Medicine providers, an OB/Gyn practice and a general surgery practice; oversaw front-to-back operations, physician compensation, and quality improvement. I held responsibility for continuous improvement across all clinical and administrative teams to better align strategic outcomes with overall hospital vision. I prepared and evaluated budgets and pro-formas, managed the recruiting and hiring process, tracked employee… Show more #Provided senior-level leadership for department with 20 Internal Medicine providers, an OB/Gyn practice and a general surgery practice; oversaw front-to-back operations, physician compensation, and quality improvement. I held responsibility for continuous improvement across all clinical and administrative teams to better align strategic outcomes with overall hospital vision. I prepared and evaluated budgets and pro-formas, managed the recruiting and hiring process, tracked employee progression, built staffing models, and served on multiple quality improvement committees. ✰Achieved ACMPE fellowship: published paper outlining a part time, flexible schedule for a hospitalist program and then implemented this program at Thompson Health resulting in a reduction in locum tenens usage (reduced salary budget,); increase in permanent physician and advanced practitioner hires; increase in provider satisfaction and retention. ✰Earned Lean Six Sigma Greenbelt: redesigned the Hospitalist provider credentialing process to reduce the risk of hospitalist on boarding prior to completion of the credentialing process, resulting in the avoidance of reimbursement losses. ✰Championed redesign of hospital medicine physician and advanced practitioners' incentive bonus program to navigate changes in healthcare from "pay for performance" to "value and quality" focus. ✰Increased YOY provider productivity while maintaining an average patient load of 15 or less through the introduction of lean strategies. ✰Successfully acquired large primary care practice and spearheaded integration of the OB/Gyn and general surgery best practices model to increase operational efficiency. ✰Led expansion of the OB/gyn practice from two locations to four; influenced the design, construction and move of both practices into new locations; worked with architects, negotiated with landlords and applied for Certificates of Occupancy from the state of NY. Show less
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University of Rochester Medical Center
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United States
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Hospitals and Health Care
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700 & Above Employee
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Technical Associate, Pulmonary and Critical Care Medicine
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Mar 2013 - Apr 2015
#Oversaw operations, people, and student research for pulmonary translational research laboratory. I directed laboratory technicians and graduate students as coach and mentor during research projects to provide best practice and strategic guidance while inspiring creative innovation. ✰Designed and implemented accounting spreadsheets to forecast expenses resulting in the lab’s ability to remain within constraints of the grant budget; this led to significant savings by detecting previously… Show more #Oversaw operations, people, and student research for pulmonary translational research laboratory. I directed laboratory technicians and graduate students as coach and mentor during research projects to provide best practice and strategic guidance while inspiring creative innovation. ✰Designed and implemented accounting spreadsheets to forecast expenses resulting in the lab’s ability to remain within constraints of the grant budget; this led to significant savings by detecting previously unnoticed billing errors. ✰Ensured compliance with all state and federal laboratory regulation. ✰Assisted with the development and submission of grant proposals; edited research papers prior to publication in peer reviewed journals. ✰ Prepared MTAs (Material Transfer Agreements) for collaborative use of protected materials including transgenic mice.
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Laboratory Technician IV, Pulmonary and Critical Care Medicine
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Aug 2012 - Mar 2013
Mentored and trained 10 staff and students. Scheduled students and staff to present data at weekly laboratory meetings. ✰ Incorporated Lean Measures to decrease costs and reduce the instances of stock-outs of key supplies. ✰ Restructured the format of laboratory meetings to be more time efficient and to include analysis of competitor’s recent data.
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Laboratory Technician IV, Pathology Department
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Oct 2010 - Aug 2012
Managed the daily operations of the laboratory including hiring and scheduling staff. Coordinated the acquisition of patented research materials for the team. Performed and troubleshot assays as needed. Trained and provided technical assistance to both undergraduate and graduate students in laboratory techniques and assays.
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Progenics Pharmaceuticals, Inc.
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United States
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Biotechnology Research
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1 - 100 Employee
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Associate Research Scientist, Cancer Division
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Nov 1998 - May 2000
Performed quantitative and purity quality-control tests. Wrote standard operating procedures and managed the database. Other responsibilities included validation of methods, assay development and troubleshooting technical problems. ✰ Established a validation program for critical equipment, software programs and analytical methods. ✰ Trained staff in GMP/GLP compliance and in regulatory issues pertaining to FDA drug approval processes.
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Assistant Research Scientist
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Nov 1996 - Nov 1998
Tested and analyzed patient samples for Phase’s II & III clinical trials on cancer vaccines.
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Athena Diagnostics, Inc.
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Laboratory Technologist
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Jun 1995 - Nov 1996
Analyzed patient samples to create neurological profiles in a high paced clinical laboratory setting. Analyzed patient samples to create neurological profiles in a high paced clinical laboratory setting.
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Education
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William E. Simon School of Business
Master's degree, Medical Management -
Le Moyne College
Bachelor's degree, Biology, General