Experience

RTX RouteTrader

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Routing manager

  • Nov 2020 - Present



PTGI INTERNATIONAL CARRIER SERVICES LTD

• Telecommunications
• 1 - 100 Employee

• Network Profitability Manager

  • Oct 2017 - Jan 2019

  • Analysing low revenue & margin generating products regionally/globally and implementing strategic measures for service improvements, sales force agility, revenue and margin enhancement• Analysing daily revenue and bringing up concerns/ideas on how to improve the cash flow issues on daily calls with CFO and CEO• Reporting to higher management when the business is over budget or not delivering expected profits• Performing a range of tasks to ensure company productivity and efficiency including implementing business strategies

• Director Of Operations

  • Feb 2016 - Oct 2017

  • Coaching, leading and managing Routing, NOC and Pricing teams in both Romania and Guatemala• Managing the workload of the teams to ensure that priorities are clear, expectations are set and commitments are met• Opening a new office in Romania; interviewing, hiring and training new employees both in Guatemala and Romania, delegating work and managing direct reports accountable for their performance within their defined roles and responsibilities• Providing governance for required documentation creation, focused on business processes and ensuring that all documentation is communicated between the stakeholders• Working on Swap Management, following the process to ensure all aspects are operating within the scope, budget and timeline boundaries, as well as identifying and maintaining balanced traffic streams in order to maximise profitability• Implementing, reviewing and driving various strategies to maximise growth, revenue and margin as well as optimising operational costs

• Sales Account Manager

  • Oct 2014 - Feb 2016

  • Showing top sales numbers for 2 consecutive years both in margin and revenue• Managing a portfolio of over 50 accounts to achieve quarterly/yearly targets• Developing positive, long-lasting relationships and handling customers’ needs• Generating new sales, interconnecting new customers/vendors• Negotiating swaps and long term deals with key operators

• Global Destination Manager

  • Oct 2012 - Oct 2014

  • Maximising routing costs to assure margin delivery• Quality monitoring• Monitoring lost revenue and margin due to traffic or quality fluctuations• Conducting special market promotions/campaigns on selected regions to achieve quarterly/yearly targets with all functional teams• Balancing swaps

• Pricing/Business Analyst

  • Oct 2011 - Oct 2012

  • Maintaining Pricing and Routing Strategies for customers on a global scale to use and optimise supply options• Analysing new business cases for suppliers on competitive regions• Handling disputes with vendors by coordinating with billing/accounts department and implementing preventive measures• Conducting weekly conferences with pricing and routing teams to identify new opportunities and to take instant actions on areas where improvements needed• Being responsible for A-Z, product monitoring and general routing based on QoS, cost and volume analysis; pricing and rate card maintenance along with vendor management. • Implementing weekly mass mailers with improved pricing due to MTR fluctuations including special promotions/deals for attracting the new traffic streams• Analysing targets and volumes from various customers and helping sales people by finding new opportunities with new traffic streams



Signature Flight Support

• Business Analyst (Internship)

  • Mar 2011 - May 2011

  • Analysing and correlating EMEA market with leading financial indicators• Conducting advanced analysis of leading competitors services• Forecasting of EMEA Aviation Ground Handling Operations market• Preparing and presenting Power Point presentation to Chief Operating Office • Analysing and correlating EMEA market with leading financial indicators• Conducting advanced analysis of leading competitors services• Forecasting of EMEA Aviation Ground Handling Operations market• Preparing and presenting Power Point presentation to Chief Operating Office