Experience

Bank of Hillsboro

• United States
• Banking
• 1 - 100 Employee

• Branch Manager

  • Nov 2015 - Present



H R Block Financial Adviser

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Tax Associate

  • Jan 2015 - Oct 2023

  Handle tax documents and statements for customers. Assist customers in managing and answering questions about tax information. Prepared tax papers for tax submissions and returns Answer telephones and provide tax information as well as made appointments. Performed data entry services.. Collected payments . Typed, printed, and copied documents as requested Handle tax documents and statements for customers. Assist customers in managing and answering questions about tax information. Prepared tax papers for tax submissions and returns Answer telephones and provide tax information as well as made appointments. Performed data entry services.. Collected payments . Typed, printed, and copied documents as requested



Waynesville High School

• Cook

  • Oct 2013 - Sep 2014

  Ability to prepare food items, setup, breakdown and clean cafeteria. Assist with production of food when needed. Replenish food items, condiments, cutlery, and dishware as needed. Excellent ability to communicate shortages of inventory to manager. Ability to prepare food items, setup, breakdown and clean cafeteria. Assist with production of food when needed. Replenish food items, condiments, cutlery, and dishware as needed. Excellent ability to communicate shortages of inventory to manager.



Del Mar Beach Ca

• Desk Clerk

  • Jul 2008 - Jul 2009

  Answer telephones, made reservations, took payments, provided information on the cottages, campsites, and the surrounding area. Greet and register guests. Answer inquiries pertaining to lodging policies and services, and resolve occupants' complaints. Coordinate front-office activities of lodging and resolve problems. Collect payments and record data pertaining to funds and expenditures. Answer telephones, made reservations, took payments, provided information on the cottages, campsites, and the surrounding area. Greet and register guests. Answer inquiries pertaining to lodging policies and services, and resolve occupants' complaints. Coordinate front-office activities of lodging and resolve problems. Collect payments and record data pertaining to funds and expenditures.



Fort Leonardwood Mo Lodging

• Hotel Reservation Agent

  • Dec 2004 - Nov 2005

  Greet, register, and assign rooms to guests of hotels or motels. Verify customers' credit, and establish how the customer will pay for the accommodation. Contact housekeeping or maintenance staff when guests report problems. Make and confirm reservations. Keep records of room availability and guests' accounts, manually or using computers. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Compute bills, collect payments, and make change for guests. Record guest comments or complaints, referring customers to managers as necessary. Show less



NCO Club Cherry Point Ca

• Cashier | Staff

  • Oct 2002 - Sep 2003

  Handled credit card charges and payments, also waited on tables and food handling. Did the end of shift reports, customer service. Greet guests and seat them at tables or in waiting areas. Provide guests with menus. Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating. Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation. Answer telephone calls and respond to inquiries or transfer calls. Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed. Inspect dining and serving areas to ensure cleanliness and proper setup. Inform patrons of establishment specialties and features. Receive and record patrons' dining reservations. Show less



Franchisee Blockbuster Video Lisarow

• Entertainment Providers
• 1 - 100 Employee

• Customer Service Representative Havelock NC | Blockbuster | 1 year

  • Jul 2000 - Oct 2001

  Worked the cash register, handled credit card and payments, arranged movies on shelves, did the end of shift reports. Greet customers and discuss the type, quality and quantity of video sought for rental. Compute charges for merchandise or services and receive payments. Answer telephones to provide information and receive orders. Provide information about rental items, such as availability, operation or description. Rent items, arrange for provision of services to customers and accept returns. Inspect and adjust rental items to meet needs of customer. Explain rental fees, policies and procedures. Prepare rental forms, obtaining customer signature and other information, such as required licenses. Keep records of transactions and of the number of customers entering the establishment Reserve items for requested times and keep records of items rented. Show less



Sun Starr Tanning Vista Ca

• Desk Clerk

  • Apr 1999 - May 2000

  Set appointment for customers Customer service Handled credit card charges and payments Answered phones, booked appointments Filed papers & stocked shelves. Set appointment for customers Customer service Handled credit card charges and payments Answered phones, booked appointments Filed papers & stocked shelves.