Experience

ISS Lietuva

• Lithuania
• Facilities Services
• 1 - 100 Employee

• • Jan 2022 - Present

  • Drive and optimize performance on contract promises deploying ISS standardprocesses and concepts while identifying and leveraging innovative initiatives andbest practices across the account• Ensure delivery on contract promises• Deliver support to account leadership, KAM and country organizations• Identify and leverage opportunities for improvement and best practice across the account• Responsibility for innovation at account including deploying own resources in relevant Corporate Garage activities• Identify and leverage insights based on data and reporting• PMO responsibilities ensuring delivery on time, budget and quality of prioritized projects and programs of account• Delivery of prioritized projects and programs Show less

• • Aug 2016 - Jan 2022

  • Responsible for managing and delivering Cleaning Service Contracts for 27 client sites across Latvia and Lithuania;• Managing, supporting and developing team of more that 100 team members across multiply sites;• Supporting proposal activity for potential sales. Preparing and setting up new Cleaning Contracts for new clients and new sites; • Taking part in the new site mobilization and cleaning arrangement set up’s;• Planning, implementing and managing the delivery of the range of cleaning services in line with the agreed scope of service level agreement (SLA) across multiple clients and sites;• Responsible for managing and delivering the High Quality Cleaning Service and strive to constantly achieve the Cleaning Excellence at all client sites;• Ensure effective communication on all aspects between clients, customers, suppliers and 3rd party contractors; • Managing audit and control routines, developing the gap analysis and corrective actions as appropriate;• Supporting continuous development of business processes and procedures, and ensuring the ongoing performance of all current and future programs; • Managing and developing the Cleaning team, including recruitment, induction, training and development, overseeing disciplinary procedures, implementing retention strategies and undertaking annual performance reviews;• Managing cleaning P&L ensuring that the budgets are met and reports provided to clients as required;• Providing input/support to identify cost saving initiatives at all times;• Ensuring that all team members are fully aware of high level of Health & Safety required on site and arranging training as appropriate; • Time sheet management, holiday rotation and recording of holiday and sickness absence; Show less



Corpus A

• Lithuania
• Consumer Services
• 1 - 100 Employee

• • Jul 2014 - Aug 2016

  • Actively seeking new sales opportunities and clients including calling, site visits, recommendations and etc.;• Identifying client needs and preparing personalised facility management packet to each potential client; • Preparing Commercial Proposals for the additional services for the current client sites and new clients; • Visiting potential client sites, providing cleaning and facility management quotes and commercial proposals, presenting it to all new clients;• Preparing and setting up new Cleaning Contracts for new clients and new sites; Show less

• • Jul 2013 - Jul 2014

  • Developing and maintaining a professional and proactive business relationship with all levels of client’s representatives; • Planning and allocating work to ensure effective use of team members and equipment. Compilation of rosters in conjunction with client requirements on site; • Ensuring that cleaning standards are consistently achieved and maintained. Carrying out regular cleaning inspections and audits on standards; • Ensuring that all team members are appropriately inducted, trained and developed. This responsibility includes identification of training needs, recommending training programmes, monitoring and evaluating the effect of that training;• Maintaining budgetary control of labour and cleaning materials; • Ensuring timely and accurate completion of all documentation; • Advising site management of all changes within each building which affect cleaning requirements, including additional equipment or areas to be cleaned, increase or reduction in frequency or any new services;• Managing and implementation of Company’s Health, Safety and Environmental policy. Carrying out Risk Assessments on methods of work, use of chemicals and equipment, and maintaining relevant documentation; • Carrying out complete investigation of all incidents and accidents involving cleaning team members, machinery or equipment. Ensuring all accident reporting procedures are followed at all times;• Providing input/support to identify cost saving initiatives at all times; Show less



Impuls LTU

• Lithuania
• Wellness and Fitness Services
• 1 - 100 Employee

• Sales Manager

  • Oct 2010 - Jul 2013

  • Actively seeking new sales opportunities and clients including calling, website enquiries, fitness centre visits and member recommendations and etc.; • Answering all enquiries in a timely manner to ensure the successful sale; • Managing clients expectations, handling complaints; • Taking part in preparation and implementation of special offers, discounts and best promotions for clients; • Identifying each client’s needs and preparing proposals for personalised fitness packet to each potential client based on their requirements and personal preferences; Show less