Experience

Davis Vision

• United States
• Insurance
• 200 - 300 Employee

• Customer Service Representative

  • Jul 2014 - Present

  Answer member inquiries about their vision benefits, mail/fax/email important information, handle complaints and compliments, deescalate member's issues.Work in a fast paced environment while maintaining customer service skills and building rapport Answer member inquiries about their vision benefits, mail/fax/email important information, handle complaints and compliments, deescalate member's issues.Work in a fast paced environment while maintaining customer service skills and building rapport



Capital Region Midwifey

• Receptionist

  • Jul 2013 - Mar 2014

  Schedule Appointment,Answer Incoming Phone Calls,Deal with Insurance issues,Scan patient information into computer, and Billing Schedule Appointment,Answer Incoming Phone Calls,Deal with Insurance issues,Scan patient information into computer, and Billing



Marshall's/Home goods

• Front End Coordinator

  • May 2009 - Jul 2013

  Ensure Cashiers were using proper technique, Audit Registers,Count Change Fund, Run Change to Cashiers, Greeting Every Customer and ensuring the Customer left happy, Worked in cash office, prepared money to be deposited to the Bank, Count register tills of previous day and prepare register tills for the next day Ensure Cashiers were using proper technique, Audit Registers,Count Change Fund, Run Change to Cashiers, Greeting Every Customer and ensuring the Customer left happy, Worked in cash office, prepared money to be deposited to the Bank, Count register tills of previous day and prepare register tills for the next day