Experience

WheelQ

• Finland
• IT Services and IT Consulting
• 1 - 100 Employee

• Key Account Manager

  • Jan 2021 - Present

  • Currently in a KAM role with responsibility for new sales, implementations, churn prevention, and up-sell.• Set-up of the interview process and team, productized the interview offering. Interviews are a key initiative promoted by WheelQ.

• Product Marketing Specialist

  • Mar 2018 - Dec 2020

  • Joined WheelQ to support an expansion into the Swedish market. • Productized the Housing industry solution, now in use by 10+ housing customers.



MRK Funnel

• Analyst

  • Aug 2014 - Feb 2018

  • Various market research projects and win/loss analysis. • Global CX projects and sales organization audits, aiming to identify best practices and improvement areas. • Various market research projects and win/loss analysis. • Global CX projects and sales organization audits, aiming to identify best practices and improvement areas.



Tridion SDL

• Software Development
• 1 - 100 Employee

• Product Marketing Manager

  • Feb 2003 - Jan 2006

  • Mapping of customer and market requirements, product/market combinations. • Go to market plans. • Testing solutions with pilot customers. • Point of contact with analyst organizations (Gartner, Forrester Research). • Internal training on market trends, customer needs and solution selling. • Mapping of customer and market requirements, product/market combinations. • Go to market plans. • Testing solutions with pilot customers. • Point of contact with analyst organizations (Gartner, Forrester Research). • Internal training on market trends, customer needs and solution selling.



Siebel Systems

• Technology, Information and Internet

• Senior Sales Consultant

  • Jan 2001 - Nov 2002

  • Worked with global strategic partners in EMEA to build a network and increase product knowledge. Organized popular partner events and webinars, demonstrated the solution at trade fairs and some of the largest European Siebel marketing events.• Siebel Marketing & Analytics Specialist in the Dutch Sales Team.

• Sales Consultant, Middle East and Africa

  • Aug 2000 - Jan 2001

  • Introduced the mid-market CRM initiative to resellers in the MEA region, helping them position the solution and sell to their local customers.



Baan

• Software Development
• 1 - 100 Employee

• Business Consultant CRM

  • Sep 1998 - Jul 2000

  • Hired in Stockholm and relocated to the new Helsinki sales office.• Worked with sales teams across the Nordics and local partners. • Sales support in ERP, Supply Chain Solutions and CRM, as new products were introduced.• Project manager for the Finnish CRM implementation and CRM trainer for the Nordic Sales Teams. • Hired in Stockholm and relocated to the new Helsinki sales office.• Worked with sales teams across the Nordics and local partners. • Sales support in ERP, Supply Chain Solutions and CRM, as new products were introduced.• Project manager for the Finnish CRM implementation and CRM trainer for the Nordic Sales Teams.



Procter & Gamble

• United States
• Manufacturing
• 700 & Above Employee

• Operations Manager Customer Service Sweden and Norway

  • Jun 1997 - Feb 1998

  Supervised a group of five account handlers, restructured and trained the group to take on responsibility for warehousing and delivery reliability. Team Leader for the High-Performance Work Systems implementation and audit.

• Quality Assurance Manager (Scandinavia), in addition to primary role

  • Jan 1996 - Feb 1998

  Implementation of GMP quality assurance guidelines at Nordic warehouses and subcontractors. The Swedish warehouse was twice rated one of the best warehouses in Europe and both other sites exceeded their target ratings.

• Planning Manager Paper Products

  • Sep 1995 - May 1997

  Supervised replenishment planning, initiative planning, and execution in cross-functional teams. Development and implementation of new work processes, including a new warehouse planning software.

• Assistant Planning Manager Paper Products

  • Apr 1995 - Aug 1995

  Replenishment and business planning for Paper Products for the Nordic Countries.