Kristina Hollowell Paul

Senior Test Development Professional at Alpine Testing Solutions, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Pittsburgh, Pennsylvania, United States, US

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Experience

    • United States
    • Strategic Management Services
    • 1 - 100 Employee
    • Senior Test Development Professional
      • Mar 2019 - Present

      In addition to responsibilities listed under Test Development Professional I and II, responsibilities at this position include:• Recognizing and escalating upsell opportunities to PM, Psychometric Lead, and/or BDM• Assisting in client work scheduling and staff resource allocation• Effectively identifying internal and external client needs and communicating solutions through clear and concise written and verbal modes• Providing proposal/scoping input for basic, adapted, and novel services associated with role responsibilities• Contributing to industry

    • Test Development Professional II
      • Mar 2016 - Mar 2019

      In addition to responsibilities listed under Test Development Professional I, responsibilities at this position included:• Independently lead adaptations to and implementations of standard processes associated with role responsibilities• Contributing to design and implementation of net new services and processes • Providing proposal and scoping input for standard processes • Training and mentoring Level 1 and Level 2 colleagues on all aspects of role processes • Representing the company with minimal oversight via presentations, publications, and other forms of communication to audiences outside of Alpine and its customers

    • Test Development Professional
      • Jun 2012 - Mar 2016

      Responsible for facilitating (virtually and on-site with clients) a wide array of test development activities, for IT certification tests, including: *Create, contribute to, or review test development and validation activities (e.g., methodology, process, procedure, evaluation)*Facilitate in-person and virtual test development activities including: *Job task, practice, or domain analysis *Blueprint development *Content development, including selected response and constructed response items *Content validation, alignment, and judgmental bias review activities *Standard setting workshops*Train clients on project-specific software (e.g., ItemMetrics powered by MetaCat, Lync)*Create, contribute to, or review technical reports of completed work*Lead or assist in disseminating completed work to clients through presentations and/or Q&A*Contribute to design and execution of quality control activities*Identify and pursue opportunities to partner with clients on research, publication, and/or presentations*Develop and maintain strong client relationships

    • Consulting Associate - Assessment Analyst
      • 2009 - Jun 2012

      Responsibilities included:*Analytical expertise in conducting validation studies, configuring scoring specifications for testing systems, engaging in Quality Assurance procedures, and various other technical processes to support current testing clients*Providing customer-focused guidance to internal team members, client contacts, project managers and sales partners around best practices in testing (including the use of testing, legal ramifications around testing, etc.)*Leading continuous improvement of validation study delivery by facilitating department project update meetings, coordinating analyst resources for all criterion analyses, and ensuring relevant information is kept up-to-date and easily accessible*Coaching new and current employees around validation processes, analyses, and scoring configurations*Creating standard operating procedures and templates for new tests/assessments around analyses, technical reports, and scoring tools*Supporting global testing initiatives by providing guidance to internal partners around global testing projects and recalibrating operational scoring of global selection systems to ensure appropriate testing norms are utilized*Contributing to team success by completing at least 25% of all post-implementation testing support requests

    • Human Resource/Organizational Development Intern
      • 2008 - 2009

      Responsibilities included:*Leading efforts to restructure the candidate application and interview process*Planning and coordinating the filming of a new candidate recruitment video*Keeping other departments informed of HR strategic planning at weekly business integration meetings*Preparing union contract pre-negotiation briefings and area salary survey information resulting in a successful contract agreement*Creating and maintaining an easily navigated and functional HR intranet website*Ensuring HR ISO audit compliance

Education

  • Radford University
    M.S., Industrial/Organizational Psychology
    2007 - 2009
  • East Tennessee State University
    Bachelor's of Science, Psychology
    2003 - 2007

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