Kristina Crawford

Information Technology Service Desk Manager at Lenderworks
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Contact Information
us****@****om
(386) 825-5501
Location
Gainesville, Virginia, United States, US
Skills

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Bio

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Credentials

  • Microsoft Certified: Azure Fundamentals
    Microsoft
    May, 2022
    - Nov, 2024
  • Microsoft 365 Certified: Fundamentals
    Microsoft
    Apr, 2021
    - Nov, 2024
  • CompTIA A+ ce Certification
    CompTIA
    Oct, 2014
    - Nov, 2024

Experience

  • Lenderworks
    • United States
    • Financial Services
    • 1 - 100 Employee
    • Information Technology Service Desk Manager
      • Mar 2023 - Present

    • IT Help Desk Team Lead
      • Feb 2022 - Mar 2023

    • T1 Help Desk Technician
      • Jan 2021 - Mar 2022

  • Full Sail University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Help Desk Technician
      • Jul 2020 - Sep 2020

  • Kelly
    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Tehcnical Support Advisor
      • Jan 2020 - May 2020

  • SYKES
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Technical Support Specialist
      • Jan 2020 - Jan 2020

  • Alorica
    • United States
    • Outsourcing/Offshoring
    • 700 & Above Employee
    • Help Desk Technician
      • Sep 2019 - Oct 2019

  • AdventHealth
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Help Desk Analyst
      • Sep 2019 - Oct 2019

  • Apple
    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • AHA Technical Advisor
      • Mar 2015 - Sep 2019

  • GameStop
    • Sanford, Florida
    • Senior Game Advisor
      • Aug 2012 - Aug 2014

      Keyholder/Senior Game Adivsor responsible for manager duties in store. Responsible for visuals, organization, customer service, and maintaining specific sales related goals. Able to open and close store, managing money, and assisting managers with training new hires, and Level Up training. Keyholder/Senior Game Adivsor responsible for manager duties in store. Responsible for visuals, organization, customer service, and maintaining specific sales related goals. Able to open and close store, managing money, and assisting managers with training new hires, and Level Up training.

  • Bed Bath & Beyond
    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Apr 2011 - Jul 2011

      In charge of keeping stock on the shelves, recovery, cashiering, sales, and having a lot of product knowledge. In charge of keeping stock on the shelves, recovery, cashiering, sales, and having a lot of product knowledge.

  • Convergys
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Call Center Rep
      • Oct 2010 - Jan 2011

      In Charge of taking inbound calls about customers accounts, for billing, payments, troubleshooting, and account changes. In Charge of taking inbound calls about customers accounts, for billing, payments, troubleshooting, and account changes.

  • Tillys
    • United States
    • Retail
    • 700 & Above Employee
    • Visual Merchandising Manager
      • Jun 2008 - Oct 2010

      In charge of all visual aspects of the store. Updates done weekly with a team of 4 people. Changed marketing, clothing on mannequins, and displays. Handled product placement, and floor mapping. Performed markdowns,transfers and processed shipment. Helped out in inventory and change out window displays. In charge of all visual aspects of the store. Updates done weekly with a team of 4 people. Changed marketing, clothing on mannequins, and displays. Handled product placement, and floor mapping. Performed markdowns,transfers and processed shipment. Helped out in inventory and change out window displays.

Education

  • Seminole State College of Florida
    A.S. Degree in Information Technology, Information Technology
    2013 - 2016
  • Seminole High School
    Diploma, Computers
    2001 - 2006

Community

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