Experience

University Women's Club

• United Kingdom
• Hospitality
• 1 - 100 Employee

• House Manager

  • Dec 2017 - Present



Civil Services Club

• India
• Education Management
• 1 - 100 Employee

• Duty Manager

  • Sep 2014 - Oct 2017

  Managing the day to day operation of the ‘Members’ Club for current and former civil servants with 26 bedrooms, 6 function rooms, dining room and bar. Leading a team of people who are committed to creating a welcoming environment and ensuring all ‘members’ needs are met.Duties• Assisting the General Manager at an operational level • Supervising and operating all departments – front desk, kitchen, restaurant, functions, bar, housekeeping and maintenance• Financial daily control and reports• Keeping accurate statistical information and records• Booking accommodation, meetings and private functions using booking software• Co-ordinating with senior manager on staffing needs and personal issues• Cultivating a positive working environment for all staff in the work place• Setting up key function rooms



London Clubs International - The Sportsman Casino

• Dealer - Multitasker

  • Jan 2007 - Mar 2014

  ● Receptionist – Covering all aspects of office administration, greeting customers, monitoring calls in high-volume on a multi-line system, registering new memberships using the casino database system● Cashier – Cash, check and bank transactions, hourly balance● Croupier – Dealt casino games such as Roulette, Blackjack, Punto Banco, Poker and Three Card Poker, paid winnings and collected losing bets ● Receptionist – Covering all aspects of office administration, greeting customers, monitoring calls in high-volume on a multi-line system, registering new memberships using the casino database system● Cashier – Cash, check and bank transactions, hourly balance● Croupier – Dealt casino games such as Roulette, Blackjack, Punto Banco, Poker and Three Card Poker, paid winnings and collected losing bets