Human Resources Generalist

• Aug 2023 - Present

Training Specialist

• Jun 2022 - Aug 2023

Instructional designer and training facilitator. Responsible for conducting onboarding orientation and regulatory compliance training. Develop eLearning course curriculums and content. Migrate legacy programs into digital components. Track and report on participant evaluation and reaction data.

Cross Utilized Agent

• Jun 2022 - Present

Strategy & Human Capital Management Consultant

• Aug 2012 - Aug 2022

Management consulting services include scaling start-ups, strategic planning, performance and process evaluations, HR analytics, organizational development, work-flow efficiency, productivity improvement, data base & knowledge management, and development management. *Expertise in driving management processes from design to implementation, monitoring, all while ensuring the integration of feedback loops, appropriate evaluations, and communication protocols. *Solid skills in… Show more Management consulting services include scaling start-ups, strategic planning, performance and process evaluations, HR analytics, organizational development, work-flow efficiency, productivity improvement, data base & knowledge management, and development management. *Expertise in driving management processes from design to implementation, monitoring, all while ensuring the integration of feedback loops, appropriate evaluations, and communication protocols. *Solid skills in Documentation Management and Knowledge Transfer strategies. *Accomplished in feedback and reporting process improvement methodology. *Seasoned in event operations and logistics. *Trained in confidential data management from the US public sector. *Expertise in process mapping and procedural evaluation, scaling and implementation. *Provide effective diversity training and team-building workshops for teams and organizations, across multiple spheres/industries. *Consult in individual career development (Developed trainings based on the concept of Ikagai. *Conduct process evaluations and produce policies and procedures manuals.

Sustainability Consultant

• Nov 2010 - Aug 2022

Services for Corporate Social Responsibility programs, B-corporations, Environmental Social Governance and sustainable business development initiatives. *Consult in CSR program design, proposals/plans and management, restructuring, reporting, strategic partnership building, development strategy, community engagement, impact indicators and assessments. *Consult on the implementation of SDGs in B Corps and sustainable businesses solutions, organizational change, impact and… Show more Services for Corporate Social Responsibility programs, B-corporations, Environmental Social Governance and sustainable business development initiatives. *Consult in CSR program design, proposals/plans and management, restructuring, reporting, strategic partnership building, development strategy, community engagement, impact indicators and assessments. *Consult on the implementation of SDGs in B Corps and sustainable businesses solutions, organizational change, impact and ethics. *Consult SMEs and Start-ups with their mission, vision, values, business proposals/plans, establishing partnerships, strategy, management training. *Advise in institutional advocacy, evaluation, operations management, and organizational strategy. *Research and analyze sustainable production and consumption supply chains. *Identify, map-out and implement strategic partnerships and engagement strategies. *Conduct market and consumer evaluations.

Training and Development Specialist

• 2009 - Aug 2022

•Specialist in knowledge management strategy. •Seasoned diversity trainer and team-building workshop facilitator in organizations across different fields and industries. •Experienced in creating training programs in HR intake processes, general management, SME scaling, work process efficiency, presentations and proposals, reporting, SDG implementation, community engagement, CSR, orientation programs and sustainable development initiatives. •Skillful in customized content methodology… Show more •Specialist in knowledge management strategy. •Seasoned diversity trainer and team-building workshop facilitator in organizations across different fields and industries. •Experienced in creating training programs in HR intake processes, general management, SME scaling, work process efficiency, presentations and proposals, reporting, SDG implementation, community engagement, CSR, orientation programs and sustainable development initiatives. •Skillful in customized content methodology and material creation and design. •Capable of producing various high quality training and operational materials including orientation handbooks, process guides, seminar & course curriculum, questionnaires, reporting and other relevant knowledge-transfer methods.

Chief Operating Officer

• Mar 2018 - Jul 2018

•Managed the design and development of our innovative platform software- optimizing organizational solutions for non-profits to achieve missions more efficiently and effectively. •Initiated and co-developed our internal SDG scoring indicators and SMART criteria by creating a roadmap of international standards and best practices. •Created and implemented targeted partnership strategies. •Responsible for contract administration, sponsorship negotiations, and stakeholder relationship… Show more •Managed the design and development of our innovative platform software- optimizing organizational solutions for non-profits to achieve missions more efficiently and effectively. •Initiated and co-developed our internal SDG scoring indicators and SMART criteria by creating a roadmap of international standards and best practices. •Created and implemented targeted partnership strategies. •Responsible for contract administration, sponsorship negotiations, and stakeholder relationship building. •Conducted impact assessment and measurement research for program integration and development. •Designed and conducted process and procedural evaluations for data analysis, marketing, and software content creation purposes. •Organized and managed fundraising campaigns and events with international organizations and corporate sponsorship agreements. •Responsible for public communications and oversaw social media and online awareness campaigns. •Produced working papers including a Zero Draft, Theory of Change, internal technical documentation, and SDG 17 research papers.

Director Program Management

• Oct 2017 - Mar 2018

•Directed the successful restructuring and capacity building frameworks for three sister organizations. •Created program specific strategic partnership and stakeholder mapping. •Managed and Coordinated program partnerships, acted as program liaison and responsible for partnership agreements, collaborations, development and maintenance. •Produced concept notes, proposals, presentations, reports, and evaluations. •Established internal Human Resource SOPs, managed the international… Show more •Directed the successful restructuring and capacity building frameworks for three sister organizations. •Created program specific strategic partnership and stakeholder mapping. •Managed and Coordinated program partnerships, acted as program liaison and responsible for partnership agreements, collaborations, development and maintenance. •Produced concept notes, proposals, presentations, reports, and evaluations. •Established internal Human Resource SOPs, managed the international and local hiring, training, and reporting practices. •Responsible for program evaluation, social and environmental impact analysis, and reporting. •Organized and facilitated internal team building and program orientation events.

Interim Chief Operating Officer

• 2017 - 2018

•Managed and oversaw operations at the Bali Environmental Center including programs in Environmental Education, Community Engagement, Waste Management Governance and Sustainable Business Development. •Established management protocol and procedural standards. •Responsible for new hire, orientation, and training. •Created: MICE team building, skills development, and Urban Food Growing training programs. •Coordinated stakeholders to collaborate capacity building events and Corporate… Show more •Managed and oversaw operations at the Bali Environmental Center including programs in Environmental Education, Community Engagement, Waste Management Governance and Sustainable Business Development. •Established management protocol and procedural standards. •Responsible for new hire, orientation, and training. •Created: MICE team building, skills development, and Urban Food Growing training programs. •Coordinated stakeholders to collaborate capacity building events and Corporate Social Responsibility program support. •Created a volunteer recruitment and training management system. •Oversaw the diversification of organizational funding strategy planning. •Co-created the criteria and evaluation accreditation for 'Minimal' and 'Zero Waste' sanctioned events. Show less •Managed and oversaw operations at the Bali Environmental Center including programs in Environmental Education, Community Engagement, Waste Management Governance and Sustainable Business Development. •Established management protocol and procedural standards. •Responsible for new hire, orientation, and training. •Created: MICE team building, skills development, and Urban Food Growing training programs. •Coordinated stakeholders to collaborate capacity building events and Corporate… Show more •Managed and oversaw operations at the Bali Environmental Center including programs in Environmental Education, Community Engagement, Waste Management Governance and Sustainable Business Development. •Established management protocol and procedural standards. •Responsible for new hire, orientation, and training. •Created: MICE team building, skills development, and Urban Food Growing training programs. •Coordinated stakeholders to collaborate capacity building events and Corporate Social Responsibility program support. •Created a volunteer recruitment and training management system. •Oversaw the diversification of organizational funding strategy planning. •Co-created the criteria and evaluation accreditation for 'Minimal' and 'Zero Waste' sanctioned events. Show less

Executive Assistant

• Mar 2016 - May 2017

*Responsible for international communications with global contacts. *Consulted in Corporate Social Responsibility projects and opportunities. *Responsible for international communications with global contacts. *Consulted in Corporate Social Responsibility projects and opportunities.

Training Portfolio & Client Relationship Manager

• 2011 - 2012

•Gathered and managed qualitative and quantitative personnel data through workflow evaluation, surveys, and performance reviews. •Responsible for business development and client account management and expansion. •Collaborated with sales department to drive business by establishing new client projects and proposals, achieved an 80% resign rate on client portfolios under my management. •Created internal mentorship programs for corporate clients to reduce turnover and increase… Show more •Gathered and managed qualitative and quantitative personnel data through workflow evaluation, surveys, and performance reviews. •Responsible for business development and client account management and expansion. •Collaborated with sales department to drive business by establishing new client projects and proposals, achieved an 80% resign rate on client portfolios under my management. •Created internal mentorship programs for corporate clients to reduce turnover and increase organizational capacity exponentially. •Responsible for training program budgets and feedback reporting. •Provided customized training programs for various industries including Finance, IT, Hospitality, Education, and other Human Capital Management firms. •Responsible for Business Development and client account management and expansion.

Training and Development Specialist

• 2010 - 2011

•Responsible for all new client intake evaluations and subsequent training programs. •Created, conducted, and coordinated evaluations, needs assessments, training courses, course design frameworks, instructional materials, training seminars, and comprehensive organizational capacity building initiatives- recognized as the most sought-after specialist in the company. •Authored and designed dozens of procedural manuals to retain and build institutional knowledge during periods of major… Show more •Responsible for all new client intake evaluations and subsequent training programs. •Created, conducted, and coordinated evaluations, needs assessments, training courses, course design frameworks, instructional materials, training seminars, and comprehensive organizational capacity building initiatives- recognized as the most sought-after specialist in the company. •Authored and designed dozens of procedural manuals to retain and build institutional knowledge during periods of major organizational change- usually delivered before project deadline reducing transitional costs.

Corporate Trainer

• 2009 - 2010

•Conducted and coordinated evaluations, training courses, seminars, and comprehensive organizational capacity building initiatives. •Became an expert in working with SMEs to create training material that allowed for efficient and effective knowledge transfer. •Created dozens of procedural manuals to retain and build institutional knowledge during periods of major organizational change. •Clients from diverse sectors, from internal human resource departments to regional headhunters and… Show more •Conducted and coordinated evaluations, training courses, seminars, and comprehensive organizational capacity building initiatives. •Became an expert in working with SMEs to create training material that allowed for efficient and effective knowledge transfer. •Created dozens of procedural manuals to retain and build institutional knowledge during periods of major organizational change. •Clients from diverse sectors, from internal human resource departments to regional headhunters and talent acquisition agencies along with other private sector organizations including banking, IT, hospitality, general management training and other training & development industries.

Corporate Training and Development Manager

• 2008 - 2009

•Managed, designed, and conducted corporate training evaluations and needs assessments for multinational companies across Taiwan. •Worked directly with SME and executive clients to identify potential challenges and offer more effective customized learning solutions to meet specific business needs. •Additional duties included new hire orientation and internal professional development training programs. •Supported sales department in maintaining and managing client portfolios and… Show more •Managed, designed, and conducted corporate training evaluations and needs assessments for multinational companies across Taiwan. •Worked directly with SME and executive clients to identify potential challenges and offer more effective customized learning solutions to meet specific business needs. •Additional duties included new hire orientation and internal professional development training programs. •Supported sales department in maintaining and managing client portfolios and contributing to pitches with training and feedback survey data reports.

Corporate Trainer and Seminar Facilitator

• 2006 - 2009

•Designed, developed, and delivered training courses and seminars for communication, team building and interview skills for corporate clients including Microsoft, Chunghwa Telecom, Grand Hyatt, Standard Chartered Bank, and China Trust. •Conducted seminars in both English and Chinese for audiences up to 1500 people. •Seminar and course topics included General Business Management and Human Resource Strategies, creating a Learning Organization, conducting; presentations, interviews… Show more •Designed, developed, and delivered training courses and seminars for communication, team building and interview skills for corporate clients including Microsoft, Chunghwa Telecom, Grand Hyatt, Standard Chartered Bank, and China Trust. •Conducted seminars in both English and Chinese for audiences up to 1500 people. •Seminar and course topics included General Business Management and Human Resource Strategies, creating a Learning Organization, conducting; presentations, interviews, meetings, reports and contract negotiations. •Hosted a weekly radio program with working professionals who desired tips and strategies in learning as our target market.

Cross-Cultural Studies Instructor

• 2004 - 2007

•Designed, developed, and delivered a Cultural Immersion and Preparation Study Courses. •Customized training programs for academic and for-profit private sector organizations. •Preparing students/ business professionals for successful study abroad and overseas job posts. •Designed, developed, and delivered a Cultural Immersion and Preparation Study Courses. •Customized training programs for academic and for-profit private sector organizations. •Preparing students/ business professionals for successful study abroad and overseas job posts.