Experience

East Boston Savings Bank

• United States
• Banking
• 100 - 200 Employee

• Retail Support Supervisor

  • Mar 2020 - Present

  East Boston Savings Bank, Retail Support Supervisor Conduct quality control, account maintenance, assist all branches with any questions/concerns, oversee department representatives, scheduling/payroll, training new and existing staff, track missing documentation and close accounts not in compliance with banking standards.

• Retail Support Specialist

  • May 2017 - Feb 2020

  East Boston Saving Bank, Retail Support SpecialistConduct quality control, account maintenance, and assist branches with any questions/concerns

• Sales and Service Representative

  • Jan 2015 - May 2017

  Opening accounts, account maintenance, wire transfers, filling ChexSystems reports, filling Reg E disputes and payroll.

• Teller Supervisor

  • Jan 2010 - Jan 2015

  East Boston Savings Bank, Teller SupervisorOversee tellers, ordering cash as needed, handling large amounts of cash, opening and closing the branch, branch auditing, trouble shooting system errors, processing transactions such as deposits, withdrawals, loan payments, money orders and cashier's checks.

• Teller

  • Jul 2007 - Jan 2010

  East Boston Savings Bank, TellerProcessing transactions such as deposits, withdrawals, loan payments, money orders and cashier's checks. Maintain cash draw limits.