Executive Services

• Feb 2023 - Present

Ebet is a leading gaming systems company that develops a range of networked solutions for venues operating electronic gaming machines. Ebet has over 500 customers, with some 33,000 gaming machines connected. Ebet offers proven products, including customer engagement and relationship management solutions, cashless gaming systems with mag-stripe and smart-card technology and back-office productivity tools for clubs, hotels and casinos. Ebet also provides risk management tools to assist with the Responsible Service of Gaming and AML/CTF, as well as reporting tools allowing extensive data collection through gaming, member, and POS activity. Show less

Operations Specialist

• Aug 2021 - Apr 2023

CHERRYHUB (Cherry Hub Pty Ltd) – Who We Are: Cherryhub brings together digital marketing tech (CRM), fintech, including a mobile wallet, gamification, risk management and compliance protection, into a central, seamless online platform for venues. Our offering: Cherryhub provides a digital marketplace and an ecosystem that connects venues with technology solutions. The platform will continually learn and provide ongoing feedback to improve return on investment. ► Marketplace for digital solutions for marketing technology and finance technology ► Connects your venue with the latest technology and provides leading intelligent marketing and promotional campaign management and personalised engagement with your customer ► Customer Relationship Management system (CRM) ► Digital wallets and payment systems ► Measuring customer engagement ► Connect to products from multiple different vendors without switching costs ► Connecting to your customers with the latest apps ► Personalised omni-channel marketing campaigns ► cherrycheck app – venue compliance management app designed to help venues manage their compliance risk, reinforce advanced staff training and reduce the cost of complying with proposed regulations ► Why Us: Cherryhub enables you to engage your customers through their whole user journey and provide easy-to-use apps to your staff to help you manage your risk and social responsibility. Cherryhub integrates across legacy systems and simplifies the complex, saving time and costs and increasing revenue. ► Interested to know more? 📲 0402 404 778 📧 kristin@cherryhub.com.au 🧑🏻‍💻 www.cherryhub.com.au Show less

Executive Assistant to Director

• Aug 2020 - Aug 2021

Executive Assistant to Managing Director

• Apr 2017 - Mar 2020

Provided indispensable executive support to the Managing Director of an ASX listed company in a complex and highly regulated environment, where discretion and adaptability was paramount. Responsible for a high volume of email traffic, diary management and scheduling across multiple time zones and geographic locations, exercising confident autonomy and problem-solving skills to respond swiftly, accurately and intuitively to rapidly changing priorities and operational requirements. This position enabled close liaison with the leadership team and broader community whilst also providing management of a Finance and Administration team reporting directly to myself. With strict legislative guidelines and reporting requirements it is essential that the day-to-day operation of all departments run smoothly and efficiently, ensuring outputs were accurate and optimised. Motivating, informing and inspiring the staff that fell within my remit being a critical focus along with the daily executive support and adherence to strategic objectives as my primary role. Show less

Service Operations and Office Manager

• Aug 2012 - Apr 2017

Delivering quantifiable results for the Queensland Service Division of ThyssenKrupp Elevator through operational management of field technicians and providing key support for internal staff. Reporting to the Branch Manager and National Operations Manager I ensured overall operational efficiency of the Queensland Branch including financial accountability and productivity. Delivering quantifiable results for the Queensland Service Division of ThyssenKrupp Elevator through operational management of field technicians and providing key support for internal staff. Reporting to the Branch Manager and National Operations Manager I ensured overall operational efficiency of the Queensland Branch including financial accountability and productivity.

Procurement Officer

• Jan 2012 - Aug 2012

Provided administration support, diary management and scheduling for the Assistant Director, Project Services. Also ensured the Queensland Government tender process was maintained as seamless and efficient, via continual monitoring of performance reports and the electronic tender application process. Provided administration support, diary management and scheduling for the Assistant Director, Project Services. Also ensured the Queensland Government tender process was maintained as seamless and efficient, via continual monitoring of performance reports and the electronic tender application process.

Functions & Catering Supervisor

• Feb 2006 - Jan 2012

Provided exeptional customer service in conferencing and functions for the exclusive membership of the Royal Queensland Golf Club, visitors and corporate events. The role encompassed day to day maintenance and operation of onsite catering facilities, contractor and supplier relationships and the management of customer expectations. Provided exeptional customer service in conferencing and functions for the exclusive membership of the Royal Queensland Golf Club, visitors and corporate events. The role encompassed day to day maintenance and operation of onsite catering facilities, contractor and supplier relationships and the management of customer expectations.