Experience

Smith Anderson

• United States
• Law Practice
• 200 - 300 Employee

• Technical Project Manager

  • Jan 2023 - Present

  The Technical Project Manager will work in a fast-paced team environment and be a key contributor to the development of Smith Anderson’s Innovation department. This position requires excellent organization and time management skills, an analytical and solution-oriented mindset and polished communication skills, both oral and written. The Technical Project Manager will oversee all project operations from inception to execution and is responsible for maintaining budgets, enforcing deadlines, and supervising team members. • Develop and manage the project, communication, resource plans and processes.• Review, analyze and document all business and technical processes to ensure they’re delivered as expected and identify and implement process improvement protocols as appropriate.• Meet regularly with project stakeholders and define project goals and objectives.• Lead budget and resource allocation through all project phases.• Schedule project timelines.• Make estimates for the budget and schedule.• Generate regular reports to update stakeholders and manage projects.• Prepare progress reports for senior management.• Establish and train teams on processes and strategies.• Define roles and responsibilities of the team and determine clear deliverables.• Research and evaluate new technology and help make decisions on the cost-benefit analysis of new purchases.• Oversee the implementation of project improvements.• Create and maintain Standard Operating Procedures (SOP’s).• Serve as the liaison between the Innovation department and lawyers/staff during custom application development and/or product assessment initiatives.• Manage all aspects of internal podcast, promoting collaboration efforts for content creation and new ideas, conducting guest interviews and working with video and graphics editor on production.• Create opportunities that increase interdepartmental collaboration efforts.• Contribute to the Innovation department’s strategic planning. Show less

• Project and Process Analyst

  • Apr 2022 - Jan 2023

  The Project and Process Manager will work in a fast-paced team environment and be a key contributor to the development of the Innovation department. Requires excellent organization and time management skills, an analytical and solution-oriented mindset and polished communication skills, both oral and written. Responsible for managing projects, increasing efficiency in business processes and driving strategic initiatives within the Innovation department.Responsibilities:• Review, analyze and document critical business processes and procedures, implement process improvement protocols as appropriate• Create and maintain Standard Operating Procedures• Manage all aspects of Innovation departmental projects, including initiation, planning, execution and closure• Provide project management services to other departments as needed, including but not limited to defining project scope, developing schedules, meeting with stakeholders, managing the work breakdown structure, and ensuring a timely achievement of all project deliverables• Lead PM for the firm’s security assessments and third party risk management questionnaires• Serve as the liaison between the Innovation department and lawyers/staff during custom application development or product assessment initiatives• Manage all aspects of the Innovation department’s training initiatives, including review and assessment of training programs, implementing new processes and programs related to training, communicating to staff and lawyers about training resources and opportunities and providing training to new employees• Respond to requests for information and provide strategic reporting, leveraging data and analytics• Manage all aspects of KM Cast, promoting collaboration efforts for content creation and new ideas, conducting guest interviews and working with video and graphics editor on production• Create opportunities that increase interdepartmental collaboration efforts• Innovation department’s strategic planning Show less

• Knowledge Management Coordinator

  • Sep 2019 - Apr 2022

  The Knowledge Management Coordinator works in a fast-paced team environment, and is a key contributor to the development of Smith Anderson’s knowledge management program. This position requires excellent time management skills, an analytical mind-set, and a willingness to learn. The KM Coordinator is responsible for the collection and input of information into the firm’s KM database and will also take on key responsibilities for other ongoing projects. Responsibilities:• Maintain content and support development and expansion of for the firm’s knowledge management program• Manage administrative tasks for the KM department, including but not limited to data collection and entry into the firm’s KM database• Create and maintain Standard Operating Procedures (SOP’s)• Provide KM training to new employees during the orientation process• Complete research and review data analytics to promote intelligent business • Serve as the liaison between KM and lawyers as well as staff from other departments• Communicate with and train lawyers on KM tools (individually and in larger presentations)• Serve as Project Manager for KM and firm-wide initiatives• Create content for, schedule and interview various members of the firm to produce weekly podcast episodes centered on training and education Show less

• Adminstrative Assistant

  • Jun 2018 - Sep 2019

  Perform various duties crucial to business workflow management. Analyze and evaluate appropriate solutions in an efficient and effective manner. Manage high volumes of information, numerous calendars and correspondence and monthly billing invoicing process. Key Responsibilities:Project Management: Manage short and long term projects for lawyers and staff departments. Responsibilities include initial requirements gathering, documentation, schedule management and resource allocation through project completion. File Management and Legal Document Composition: Organize and maintain appropriate records and documents for client matters; assist in composing legal documents such as audit response letters and Equal Employment Opportunity Commission position statements; proofreading, formatting and editing legal documents.Research and Analysis: Provide up-to-date information regarding important legal decisions and cases, past matters similar to a current matter and how we can leverage information and documents to increase efficiency. Show less



Carroll Magnet Middle School

• Raleigh, NC

• Teacher

  • Jul 2017 - Jun 2018

  Teacher: Instruction, classroom management, maintaining school policies, monitoring student progress, provide feedback for teachers and administrators. Lighthouse: Leader In Me Member: Collaborate with staff, students, and parents to put on school events that showcase student leadership. Softball: Softball gameplay instruction, running and organizing of practice and games, communication with boosters and District personnel. Teacher: Instruction, classroom management, maintaining school policies, monitoring student progress, provide feedback for teachers and administrators. Lighthouse: Leader In Me Member: Collaborate with staff, students, and parents to put on school events that showcase student leadership. Softball: Softball gameplay instruction, running and organizing of practice and games, communication with boosters and District personnel.



Rancho Pico Junior High

• Stevenson Ranch, CA 91381

• Teacher, Associated Student Body Director, Safe School Ambassador Facilitator

  • Aug 2014 - Jun 2017

  Teacher: Instruction, classroom management, maintaining school policies, monitoring student progress, provide feedback for teachers and administrators. Activities Director: Advisor to Student Council, School Dance Coordinator, Monthly Student Recognition Program, Fundraiser Coordinator, End of the Year 8th Grade Activities Coordinator, 6th Grade Orientation Coordinator, Staff Technology Coordinator, Talent Show Coordinator, National Honor Society Coordinator, Liaison to Parent Advisory Committee, Maintenance of School Website. Safe School Ambassador Program Facilitator: Staff Training, Student Training, Family Group leader in two groups, meeting occur three (3) times a month, Liaison to the district for this program, Training other school sites. Show less



William S. Hart Union High School District

• Santa Clarita, CA 91350

• Subsitute Teacher, Assistant Varsity Softball Coach

  • Sep 2013 - Jul 2014

  Instruction, classroom management, maintaining school policies, monitoring student progress, provide feedback for teachers, administrator, and parents. Softball game play instruction, running and organizing of practice and games, communication with boosters and District personnel. Instruction, classroom management, maintaining school policies, monitoring student progress, provide feedback for teachers, administrator, and parents. Softball game play instruction, running and organizing of practice and games, communication with boosters and District personnel.



Summer Systems, Inc.

• Valencia, CA 91355

• Secretary

  • Aug 2013 - Jun 2014

  Answering company phone, sorting and filing documents, inputting data, creating closeout binders, reconciling vendor invoices, clerical duties. Answering company phone, sorting and filing documents, inputting data, creating closeout binders, reconciling vendor invoices, clerical duties.