Kristin Smith (Tisdale)
Head of Business Development at The Leadership Consortium (TLC)- Claim this Profile
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Amy Eshuys
We recently had Kristin Smith speak at our company for a session on motivation and wellness as we entered the new year. Kristin spoke to us about the need to take care of ourselves and focus our energy in a positive way. Her session on the
Juan Enrique Vazquez
I was lucky enough to have worked with Kristin as a sales specialist in Salon/Designer Shoes at Nordstrom Roosevelt Field Mall Garden City. Kristin was on top of every customer issue and always concerned about her associates. I've have had a customer with a four-year-old receipt and had no clue how to handle it. Along comes Kristin with her effortless customer service who took into account the customer's story about why he wanted to make the return. Kristin was a delight to work with. Her morning pep rallies were full of positive energy, creative and motivating.
Amy Eshuys
We recently had Kristin Smith speak at our company for a session on motivation and wellness as we entered the new year. Kristin spoke to us about the need to take care of ourselves and focus our energy in a positive way. Her session on the
Juan Enrique Vazquez
I was lucky enough to have worked with Kristin as a sales specialist in Salon/Designer Shoes at Nordstrom Roosevelt Field Mall Garden City. Kristin was on top of every customer issue and always concerned about her associates. I've have had a customer with a four-year-old receipt and had no clue how to handle it. Along comes Kristin with her effortless customer service who took into account the customer's story about why he wanted to make the return. Kristin was a delight to work with. Her morning pep rallies were full of positive energy, creative and motivating.
Amy Eshuys
We recently had Kristin Smith speak at our company for a session on motivation and wellness as we entered the new year. Kristin spoke to us about the need to take care of ourselves and focus our energy in a positive way. Her session on the
Juan Enrique Vazquez
I was lucky enough to have worked with Kristin as a sales specialist in Salon/Designer Shoes at Nordstrom Roosevelt Field Mall Garden City. Kristin was on top of every customer issue and always concerned about her associates. I've have had a customer with a four-year-old receipt and had no clue how to handle it. Along comes Kristin with her effortless customer service who took into account the customer's story about why he wanted to make the return. Kristin was a delight to work with. Her morning pep rallies were full of positive energy, creative and motivating.
Amy Eshuys
We recently had Kristin Smith speak at our company for a session on motivation and wellness as we entered the new year. Kristin spoke to us about the need to take care of ourselves and focus our energy in a positive way. Her session on the
Juan Enrique Vazquez
I was lucky enough to have worked with Kristin as a sales specialist in Salon/Designer Shoes at Nordstrom Roosevelt Field Mall Garden City. Kristin was on top of every customer issue and always concerned about her associates. I've have had a customer with a four-year-old receipt and had no clue how to handle it. Along comes Kristin with her effortless customer service who took into account the customer's story about why he wanted to make the return. Kristin was a delight to work with. Her morning pep rallies were full of positive energy, creative and motivating.
Credentials
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Women's Leadership Forum
Harvard Business SchoolMar, 2022- Sep, 2024
Experience
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The Leadership Consortium (TLC)
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United States
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Business Consulting and Services
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1 - 100 Employee
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Head of Business Development
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Sep 2022 - Present
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Head of Customer Success
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Sep 2021 - Dec 2022
TLC was founded in 2018 by renowned Harvard Business School Professor Frances Frei and best-selling author Anne Morriss, based on their belief that inclusion and diversity are paramount to business success. We partner with forward-thinking companies to accelerate top and diverse talent via exceptional virtual programming. The TLC Leaders Program combines an interactive leadership curriculum delivered by hand-picked Harvard Business School faculty with a diverse peer executive community and transformative personal coaching. Leaders emerge from the program as more self-aware executives who lead stronger teams and have broader strategic command of their organizations. The impact is real: 96% of participants report increased confidence for both current and future roles.TLC has the privilege of working with leaders across industries, functions, and geographies and has served companies such as Google, L'Oreal, IBM, Walmart, SurveyMonkey, HubSpot, and more. Programming is available to audiences around the globe.2020 BRONZE STEVIE® WINNER - Stevie Awards for Women In Business, Company of the Year (Women-Owned and -Led), Business Services Show less
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Chief
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Indonesia
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Consumer Services
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1 - 100 Employee
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Member
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Oct 2019 - Present
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Saks Fifth Avenue
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United States
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Retail
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700 & Above Employee
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Vice President/General Manager of Saks Fifth Avenue
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Feb 2018 - Sep 2021
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Vice President/General Manager of Saks Fifth Avenue at Brookfield Place
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Aug 2017 - Feb 2018
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Nordstrom
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United States
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Retail
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700 & Above Employee
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Store Manager
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2013 - Aug 2017
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Regional Sales Integration Manager
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Feb 2012 - Feb 2013
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Regional Sales Information Manager
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Jul 2011 - Feb 2012
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Asst. Regional Sales Information Manager
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Feb 2003 - Jul 2011
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Education
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2022 -
Harvard Business School
Women's Leadership Forum, International -
2003 - 2007
The Ohio State University
Bachelor of Arts (B.A.), Sociology
Community
