Executive Director, Operations Client Service

• Apr 2015 - Present

• Lead the team responsible for resolving data inquiries for both internal and external clients for the Apparel, Footwear, Accessories, Beauty, Watches and Sport practices• Global liaison for Sport/Leisure accounts coordinating between multiple regions internally to streamline external communication/questions/enhancements for the client• Operations lead for retailers, partnering with our internal teams, to help accelerate the integration of data into their organization• Act as the voice of the customer bringing feedback to senior leadership within our support groups to help enhance our processes• Participate in meetings with senior leadership to discuss future vision, strategy and budgeting

Executive Director, Operations

• Oct 2009 - Apr 2015

Director, Retailer Data Input

• Oct 2007 - Sep 2009

Senior Operations Manager, Data Output

• Oct 2005 - Sep 2007

Operations Manager, Process Support

• Jan 1998 - Sep 2005

Analyst, Fashion

• Aug 1994 - Sep 1997

Sales Associate

• 1992 - 1994