Experience

Qvinci Software

• United States
• Software Development
• 1 - 100 Employee

• Director of Customer Service

  • Aug 2008 - Present

  Manages the support department at Qvinci Software, a leading provider of financial dashboards and reporting consolidation software. Leads a two-tier technical support team which provides support mediums through a chat and email ticketing system, as well as phone support. Support offerings also comprise onboarding and implementation of new accounts, in addition to technical support. Services clients worldwide through the Austin, Texas home office.



Omni Barton Creek Resort & Spa

• United States
• Hospitality
• 100 - 200 Employee

• Catering Sales Representative

  • May 2007 - Aug 2008

  Assisted the Catering Sales department in booking, planning and executing corporate and social events. Maintained office supplies, answered/directed phone calls and performed billing duties on a weekly basis.



University of Texas Club

• Catering Sales Assistant

  • May 2006 - May 2007

  Assisted the Catering Director in booking, planning and executing events; both corporate and social. Also assisted in menu planning, stocking of food/beverage and day-of execution for suites during the University of Texas Football games.