Experience

Connectivity Source Inc

• United States
• Telecommunications
• 1 - 100 Employee

• Complex Solutions Manager

  • 2019 - Present

  Provide end user solutions for business class telecom services. Communicating as a partner and liaison with carriers such as Spectrum, Lumen, Frontier, Optimum, Comcast, Cox and other solution carriers. Work closely with agents, and clients through life cycle of order to provide excellent customer care. Support and manage large projects and construction projects for multi-site locations.

• Order Desk Manager

  • Apr 2014 - Feb 2019

  Connectivity Source is a full service communications company offering a broad range of innovative services at competitive prices. We offer our customers a single shopping source for all of their telecommunications needs. Connectivity Source will help design, order, and project manage a simple 1fb line (pots) to a complex OC level IP circuit. Our products and services include VOIP, MPLS, Local, long-distance, and conferencing.As Order Desk Manager, I am responsible for creating contracts, tracking orders, managing the order process and ensuring that customers receive the highest quality of customer service available.Support agents and customers throughout pre-sales and sales processMaintain and track SalesForce portals for 3 separate large corporationsOffer solutions for services Show less



Greene Resources

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• Technical Search Consultant

  • Oct 2012 - Apr 2014

  Greene Resources was the first recipient of the Pinnacle Business Awards’ Integrity In Business Award. For seven consecutive years, Greene Resources has been recognized as one of the fastest growing privately held companies in the Triangle. As a company, we understand the need for speed, vision, flexibility, and innovation when creating solutions for our customers. Full life-cycle IT recruiter with primary focus on pursuing passive candidates using alternative sourcing methods such as networking, cold calling, referral generation, and internet data mining. Consult with key hiring leaders to determine personnel needs and discuss recruitment strategy plans while providing updates throughout process Create Job description/posting Thorough screening and interviewing process Manage all phases of the recruitment process to include all HR related compliance requirements Experience using ATS technologies Follow up with candidates and clients to ensure success of placements Show less



Brain Balance

• United States
• Education Administration Programs
• 300 - 400 Employee

• Assistant Center Director

  • Jun 2011 - Oct 2012

  Managed customer/ client accounts Managed CRM Created and distributed online monthly newsletter Set up new accounts Marketed company through various promotions including social media Consulted with team and was involved in major decision- making process Managed customer/ client accounts Managed CRM Created and distributed online monthly newsletter Set up new accounts Marketed company through various promotions including social media Consulted with team and was involved in major decision- making process



Meta Analytix, LLC

• Account Executive

  • Jan 2010 - May 2011

  Account Executive in start up company specializing in software solutions, Business Intelligence and consulting. Team leader at acquiring the highest number of demos of company services. Responsible for contacting, informing and acquiring new clients, managing accounts, assisting in designing the website and managing administrative tasks. Traveled throughout North Carolina, Virginia, and Florida to attend local and national HIMSS conventions and meetings. Account Executive in start up company specializing in software solutions, Business Intelligence and consulting. Team leader at acquiring the highest number of demos of company services. Responsible for contacting, informing and acquiring new clients, managing accounts, assisting in designing the website and managing administrative tasks. Traveled throughout North Carolina, Virginia, and Florida to attend local and national HIMSS conventions and meetings.



TNJ Investments

• Property Manager - Broker's Assistant

  • Aug 2008 - Jan 2010

  Managed an entity of 4 companies - Right Choice Realty, TNJ Investments, Houses not Hassles, and Excelsior Holdings. All companies were rental and real estate based. Collaborated with real estate agents and brokers to close sales as well as processed real estate forms and paperwork. Managed maintenance, residents, rents, new applicants, and worked to process government assisted needs. Managed an entity of 4 companies - Right Choice Realty, TNJ Investments, Houses not Hassles, and Excelsior Holdings. All companies were rental and real estate based. Collaborated with real estate agents and brokers to close sales as well as processed real estate forms and paperwork. Managed maintenance, residents, rents, new applicants, and worked to process government assisted needs.