kristin harris

Account & Program Manager at Cymertek Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Account & Program Manager
      • Apr 2023 - Present

    • Director of Growth
      • Mar 2022 - Apr 2023

    • United States
    • 700 & Above Employee
    • Business and Comms Strategist
      • Sep 2021 - May 2022

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Strategist
      • Mar 2021 - Oct 2021

    • Sr. Talent and Business Strategist
      • Sep 2019 - Apr 2021

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Strategist
      • Mar 2017 - Aug 2019

      Lead Strategist helping to create a positive experience for clients, providing specialized consulting and customer service, and bringing things into focus by seeing concepts through from beginning to end. Managed and facilitated a federal Web project team to ensure projects were carried out on brand, on schedule, and within budget. Used UI/UX knowledge to help bring a cohesive message through various Web platforms; knowledge of WordPress back end management and content entry. Produced strategic content for marketing materials and development of website content by discovering, analyzing, and communicating with clients. Led all marketing communications for client from conception to production, working closely with both the design and development teams. Maintained a positive and service-oriented relationship with clients throughout the project life-cycle by engaging in meetings to gather requirements and keep them apprised of project status. Assisted with management of project schedules and adheres to the agile methodology for development projects. Entered testing, bug/issue, and new requirement tickets into JIRA. Helped clients rethink their business objectives, and at times their values and mission to position them for long-term success through strategic communications, briefing materials, and marketing initiatives. Acted as Account Executive for a major organization rebranding project. Expertly led tasking, requirements, schedules, and resources for 14 individual projects to support this large-scale effort. Leveraged insight and ideation from fellow employees to solve complex challenges, and to ultimately deliver products and solutions that exceed client expectations. Show less

    • Defense and Space Manufacturing
    • 1 - 100 Employee
    • Communications Engineer
      • Jun 2013 - Jan 2017

      Established effective communication strategies with external customers, management, and end users to create a cohesive environment. Created and managed project schedules using MS Project, produced user documentation, and built online training for 11 product lines. Used JIRA to enter and track incoming requirements and internal actions. Maintained Web, Wiki, and SharePoint pages. Compiled metrics to assist with data analyzation efforts and strategic planning. Acted as ISSO for SSPs within the office to ensure security compliance. Show less

    • United States
    • IT Services and IT Consulting
    • Support Services Specialist
      • 2010 - Jan 2016

      As needed, assists with proposal support for current company by participating in team reviews, and formatting resumes. Extremely proficient with creative and technical writing, as well as the organization required for proposal efforts. Supports recruiting strategies by contacting potential new hires and directing them to the appropriate corporate personnel. Boosts business development activities through extensive connections across the IC and always putting forward outgoing and personable demeanor. Show less

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Project Coordinator
      • Feb 2010 - May 2013

      Worked directly with the Program Manager of a multi million dollar project. Coordinated all incoming project correspondence, created programmatic and technical documentation, and tracked all incoming actions and requirements. Captured project tasks and program deliverables using the Agile Scrum method. Served as POC for all software download requests and issuing of software. Assisted the Technical Writer to remain 'green' compliant for all NSA Way efforts. Used JIRA to document all internal issues and actions for lessons learned. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Technical Writer
      • 2007 - 2010

      Worked as part of a technical writing team supporting 50 engineers, developers, and analysts. Created comprehensive documentation for end users, management, training, and intelligence purposes. Documents included User Guides, Installation Manuals, Training documentation, testing documentation, online and in-house presentations, and CONOPS. Exceled at providing detailed, easy to understand, and fully illustrated guides by working closely with technical staff and our customers. Maintained wiki and web pages for the office. Show less

    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Technical Writer
      • 2005 - 2007

      Technical Writer for an engineering and development organization providing extensive user guides. Seamlessly worked with the technical teams to understand and document the technologies. Technical Writer for an engineering and development organization providing extensive user guides. Seamlessly worked with the technical teams to understand and document the technologies.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Writer
      • 2004 - 2005

      Worked in a team environment creating and editing technical documentation. Worked in a team environment creating and editing technical documentation.

    • Program Coordinator
      • 2002 - 2004

      Provided program support for the AREA Studies program. Assisted in the design and development of the AREA studies curriculum by meeting with and documenting Subject Matter Experts. Created course materials, organized student folders, and prepared and send out course announcements. Administered and attended all courses to ensure a smooth flow of events and student satisfaction. Provided program support for the AREA Studies program. Assisted in the design and development of the AREA studies curriculum by meeting with and documenting Subject Matter Experts. Created course materials, organized student folders, and prepared and send out course announcements. Administered and attended all courses to ensure a smooth flow of events and student satisfaction.

    • Office Manager
      • 1998 - 2002

Education

  • University of Maryland University College
    Business Administration and Management, General
  • Anne Arundel Community College
    Associate's degree, General Studies

Community

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