Recruiter / Human Resources Assistant

• Aug 2023 - Present

Lead, Recruiting Operations and Experience

• Nov 2021 - Jul 2023

Affected by May 2023 workforce reduction layoffs - Consulted with cross-functional stakeholders and SMEs across 15+ global pipelines within Recruiting, Candidate Experience (CE) and the business to strategize, ensure alignment, and successfully scale processes in order to achieve hiring goals - Created and launched a comprehensive virtual training series for 50+ global University Recruiting coordinators, resulting in the increased performance for 97% of participants - Partnered… Show more Affected by May 2023 workforce reduction layoffs - Consulted with cross-functional stakeholders and SMEs across 15+ global pipelines within Recruiting, Candidate Experience (CE) and the business to strategize, ensure alignment, and successfully scale processes in order to achieve hiring goals - Created and launched a comprehensive virtual training series for 50+ global University Recruiting coordinators, resulting in the increased performance for 97% of participants - Partnered with a team of Program Managers, Business Leaders and Recruiters to pioneer and implement a new framework for intern performance reviews resulting in a 3-day reduction in execution time and increased operational efficiency - Designed and launched the company’s first ever CE Leads training handbook (2022) outlining roles and responsibilities, identifying key resources, and articulating clear processes instrumental in the onboarding success of 25+ new CE Leads - Collected, analyzed, and presented metrics on KPIs - Managed, developed and led a team of 10+ coordinators

Program Manager / Senior Recruiting Coordinator

• Sep 2018 - Nov 2021

- Partnered with Business Leaders and SMEs across 12 pipelines, Recruiting, and Candidate Experience to identify training solutions and effective process implementation to support business objectives and hiring goals - Collaborated with Security Engineering Managers to design and facilitate Train-the-Trainer programs courses attended by 80+ interviewers across 5 global offices resulting in 83% instructor pool growth and 91% interviewer growth over one half - Partnered with Programs… Show more - Partnered with Business Leaders and SMEs across 12 pipelines, Recruiting, and Candidate Experience to identify training solutions and effective process implementation to support business objectives and hiring goals - Collaborated with Security Engineering Managers to design and facilitate Train-the-Trainer programs courses attended by 80+ interviewers across 5 global offices resulting in 83% instructor pool growth and 91% interviewer growth over one half - Partnered with Programs, Talent Acquisition, and Learning & Development teams to develop, launch and maintain programs for 3000+ global summer interns - Enhanced the new employee onboarding program equipping new employees with a clearer understanding of their roles, responsibilities, and skills necessary for success, resulting in the launch of a globally adaptable training model for all CE teams; 84% of new hires were able to function autonomously on day one after training - Implemented 13 new training playbooks, outlining key roles and responsibilities, identifying key resources, and articulating clear processes for the global CE organization across multiple pipelines to optimize operations and create alignment - Collected, analyzed, and presented metrics on KPIs (i.e. interviewer capacity, interviewer engagement, interview training, etc.) to cross-functional stakeholders to drive strategic decision-making, improve processes, and meet hiring demands - Coordinated 4,500+ technical and non-technical interviews annually with exceptional speed and efficiency, while serving as the primary troubleshooter for candidate issues

Program Manager / Recruiting Coordinator, University Recruiting

• Aug 2017 - Sep 2018

Recruiting Scheduler (ProUnlimited)

• Feb 2017 - Aug 2017

Contract position converted to FTE after 5 months

Recruiter

• Jun 2014 - Feb 2017

- Managed the full-cycle recruiting process resulting in the placement of 100+ professional in-home staff across the Bay Area - Drove recruiting efforts and process improvements, resulting in the highest company-wide acceptance rate of 79% in 2015 - Track recruitment activity via the Applicant Tracking System, process background checks, analyze and report statistics, as well as perform monthly business review - Developed partnerships and tailored recruiting strategies for clients to… Show more - Managed the full-cycle recruiting process resulting in the placement of 100+ professional in-home staff across the Bay Area - Drove recruiting efforts and process improvements, resulting in the highest company-wide acceptance rate of 79% in 2015 - Track recruitment activity via the Applicant Tracking System, process background checks, analyze and report statistics, as well as perform monthly business review - Developed partnerships and tailored recruiting strategies for clients to attract top talent; exceeded company hiring goals by 18% in 2015, and 23% in 2016 - Created customized interview processes while providing expert guidance and managing client expectations - Coordinated and executed educational events for 50-150 professionals in order to drive growth and foster skills Show less - Managed the full-cycle recruiting process resulting in the placement of 100+ professional in-home staff across the Bay Area - Drove recruiting efforts and process improvements, resulting in the highest company-wide acceptance rate of 79% in 2015 - Track recruitment activity via the Applicant Tracking System, process background checks, analyze and report statistics, as well as perform monthly business review - Developed partnerships and tailored recruiting strategies for clients to… Show more - Managed the full-cycle recruiting process resulting in the placement of 100+ professional in-home staff across the Bay Area - Drove recruiting efforts and process improvements, resulting in the highest company-wide acceptance rate of 79% in 2015 - Track recruitment activity via the Applicant Tracking System, process background checks, analyze and report statistics, as well as perform monthly business review - Developed partnerships and tailored recruiting strategies for clients to attract top talent; exceeded company hiring goals by 18% in 2015, and 23% in 2016 - Created customized interview processes while providing expert guidance and managing client expectations - Coordinated and executed educational events for 50-150 professionals in order to drive growth and foster skills Show less

Administrative Assistant to CEO

• Sep 2011 - Sep 2014

- Provided administrative support to CEO and Chief Administrative Officer - Managed complex and detailed calendars for physicians across six medical offices - Coordinated and planned internal and external meetings including but not limited to team meetings, one-on-one meetings, interviews, conference calls and special events for office staff and clients - Provided administrative support to CEO and Chief Administrative Officer - Managed complex and detailed calendars for physicians across six medical offices - Coordinated and planned internal and external meetings including but not limited to team meetings, one-on-one meetings, interviews, conference calls and special events for office staff and clients

Shift Supervisor

• May 2011 - Jan 2013

- Delivered consistent, superior customer service to all guests in a fast-paced environment - Managed, trained and developed over 40 new partners - Demonstrated integrity by ensuring company policies were consistently met - Crafted personalized beverages with efficiency, precision, and care

Barista

• Feb 2006 - May 2011

- Delivered consistent, superior customer service to all guests in a fast-paced environment - Crafted personalized beverages with efficiency, precision, and care