Experience

Lewis Bamboo

• United States
• Farming
• 1 - 100 Employee

• Customer Service Specialist

  • Mar 2021 - Present

  As the Customer Service Specialist, I have many job duties that include-responding to all customer emails in a timely manner. This includes product questions and order concerns. -answering/returning all customer calls in a timely manner. This includes product questions and order concerns. -submitting and managing all carrier claims for customer orders. This includes orders lost in transit, late, delivered to the wrong address, and damaged during transit. -being knowledgable on all products carried across 6 websites. -creating and managing orders placed on 3rd party sites. -managing all customer cancelations. -providing customers with information regarding the return of a product and the labels needed for return. -managing the returns received from customers, this includes restocking in inventory and refunding the customer. -handling all warranty claims on orders. -efficiently navagating 3rd party online retail hubs.-communicating and coordinating with colleagues to achieve success of ongoing projects. As the Sales Representative, I have job duties that include: -having knowledge of all the products that are in inventory. -answering customer calls/emails about product information. -helping customers decide on which products will work best for the customers project. -helping customers calculate the amount of product that will be needed for the customers project. -making shipping arrangements for the customers order. -provide support to the customer before buying, while installing, and once installation is complete. Show less

• Sales Specialist

  • Jun 2021 - Present



Concerned Citizens for Our Youth, Inc./Beacon House

• United States
• Mental Health Care
• 1 - 100 Employee

• Direct Care Worker

  • Sep 2020 - Mar 2021

  Direct patient care. Duties include giving meds, counseling minor issues that need resolved, meal preparation, medical billing, teaching healthy lifestyles. Direct patient care. Duties include giving meds, counseling minor issues that need resolved, meal preparation, medical billing, teaching healthy lifestyles.



TRUSTAFFING, INC.

• United States
• 1 - 100 Employee

• Certified Surgical Technologist

  • Dec 2019 - Sep 2020

  I am a Certified Surgical Technologist that has recently started traveling again (2019). I also worked in 2019 as an independent contract office administrator for a clinical organization that handled billing for surgical procedures. I am a Certified Surgical Technologist that has recently started traveling again (2019). I also worked in 2019 as an independent contract office administrator for a clinical organization that handled billing for surgical procedures.



Brookwood Baptist Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Certified Surgical Technologist

  • Feb 2016 - Oct 2016



American Traveler

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• Certified Surgical Technologist

  • Apr 2015 - Jan 2016



Walker Baptist Medical Center

• Birmingham, Alabama Area

• Certified Surgical Technologist

  • May 2013 - Mar 2015



Saint Vincent Hospital

• Hospitals and Health Care
• 500 - 600 Employee

• Certified Surgical Technologist

  • Feb 2013 - May 2013