Experience

British Pregnancy Advisory Service (BPAS)

• United Kingdom
• Hospitals and Health Care
• 100 - 200 Employee

• Client Care Coordinator trainee

  • Feb 2020 - Present

  Client Care Coordinating - Taking a brief medical history of each patient, issuing STI testing and coordinating their pregnancy journey through consultation, counselling and contraception discussion. Ensuring patients understand their treatment options, feel supported and listened to. I work with utmost confidentiality and demonstrate extreme attention to detail for accurate reporting and safeguarding. Actively listen to each patient to ensure their coordinated plan is suitable and personalised… Show more Client Care Coordinating - Taking a brief medical history of each patient, issuing STI testing and coordinating their pregnancy journey through consultation, counselling and contraception discussion. Ensuring patients understand their treatment options, feel supported and listened to. I work with utmost confidentiality and demonstrate extreme attention to detail for accurate reporting and safeguarding. Actively listen to each patient to ensure their coordinated plan is suitable and personalised and free from judgement. Document, follow up and report all safeguarding where needed. Update training log, attend virtual workshops, training and evaluate my skills to provide outstanding care to patients. Show less Client Care Coordinating - Taking a brief medical history of each patient, issuing STI testing and coordinating their pregnancy journey through consultation, counselling and contraception discussion. Ensuring patients understand their treatment options, feel supported and listened to. I work with utmost confidentiality and demonstrate extreme attention to detail for accurate reporting and safeguarding. Actively listen to each patient to ensure their coordinated plan is suitable and personalised… Show more Client Care Coordinating - Taking a brief medical history of each patient, issuing STI testing and coordinating their pregnancy journey through consultation, counselling and contraception discussion. Ensuring patients understand their treatment options, feel supported and listened to. I work with utmost confidentiality and demonstrate extreme attention to detail for accurate reporting and safeguarding. Actively listen to each patient to ensure their coordinated plan is suitable and personalised and free from judgement. Document, follow up and report all safeguarding where needed. Update training log, attend virtual workshops, training and evaluate my skills to provide outstanding care to patients. Show less



Yorkshire and North East Genomics Laboratory Hub NHS

• Project Administrator

  • Sep 2019 - Feb 2020

  Communicate and liaise effectively with all internal and external staff. Coordinate diaries, meetings and events across the Yorkshire and North East Genomics Laboratory Hub (GLH) including Newcastle, Leeds and Sheffield. Organise bookings, meetings, venues, catering and all general event management. Facilitate, attend and minute meetings of all levels, most often high level. Gather papers, agendas and circulate appropriate materials and resources. Assist operational director with time tracking,… Show more Communicate and liaise effectively with all internal and external staff. Coordinate diaries, meetings and events across the Yorkshire and North East Genomics Laboratory Hub (GLH) including Newcastle, Leeds and Sheffield. Organise bookings, meetings, venues, catering and all general event management. Facilitate, attend and minute meetings of all levels, most often high level. Gather papers, agendas and circulate appropriate materials and resources. Assist operational director with time tracking, monitoring of resources and keeping projects on task. Show less Communicate and liaise effectively with all internal and external staff. Coordinate diaries, meetings and events across the Yorkshire and North East Genomics Laboratory Hub (GLH) including Newcastle, Leeds and Sheffield. Organise bookings, meetings, venues, catering and all general event management. Facilitate, attend and minute meetings of all levels, most often high level. Gather papers, agendas and circulate appropriate materials and resources. Assist operational director with time tracking,… Show more Communicate and liaise effectively with all internal and external staff. Coordinate diaries, meetings and events across the Yorkshire and North East Genomics Laboratory Hub (GLH) including Newcastle, Leeds and Sheffield. Organise bookings, meetings, venues, catering and all general event management. Facilitate, attend and minute meetings of all levels, most often high level. Gather papers, agendas and circulate appropriate materials and resources. Assist operational director with time tracking, monitoring of resources and keeping projects on task. Show less



Riding Mill Parish Hall

• United Kingdom

• Casual Events Coordinator

  • Aug 2018 - Sep 2019

  Event coordination. Set up and decoration for example weddings, christenings, birthdays, coordinating bar work, table service, food preparation and service, till work, cash handling, welcoming guests, and general cleaning duties. Event coordination. Set up and decoration for example weddings, christenings, birthdays, coordinating bar work, table service, food preparation and service, till work, cash handling, welcoming guests, and general cleaning duties.



Spokes Kitchen

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Supervisor

  • Sep 2018 - May 2019

  Key holder, provide excellent customer service, oversee work flow, set and work to deadlines, staff organisation, staff rota and training, staff meetings and review, prepare and submit performance reports, banking and financial administration, data entry, stock replenishment and orders, cash handling, food handling and preparation, resolve complaints, barista and waitress service Key holder, provide excellent customer service, oversee work flow, set and work to deadlines, staff organisation, staff rota and training, staff meetings and review, prepare and submit performance reports, banking and financial administration, data entry, stock replenishment and orders, cash handling, food handling and preparation, resolve complaints, barista and waitress service



Charityworks

• New Zealand
• Fundraising

• Graduate Management Trainee

  • Sep 2017 - Aug 2018

  • Participated in Institute and Leadership Management endorsed training in: leadership, networking, communities, innovation, generating and managing money, coaching, mentoring, good governance, social capital, activism and campaigning. • Produced two high quality research projects through data collection and analysis, report writing, and presentation using Webex. First report scored 94%, second grade pending. • Participated in Institute and Leadership Management endorsed training in: leadership, networking, communities, innovation, generating and managing money, coaching, mentoring, good governance, social capital, activism and campaigning. • Produced two high quality research projects through data collection and analysis, report writing, and presentation using Webex. First report scored 94%, second grade pending.



Terrence Higgins Trust

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• Graduate Management Trainee

  • Sep 2017 - Jul 2018

  Rotational Placement: • Worked in Corporate Resources to help write manager’s manual to be used nationally for all new starters and also carried out general administrative duties – data entry, regular telephone communication skills, filing, and use of Microsoft Office and Outlook. • Events assistant, fundraising approaches, client management, use of Raisers Edge, liaising with important clients, secured donations from celebrities and artists, worked large-scale events such as The… Show more Rotational Placement: • Worked in Corporate Resources to help write manager’s manual to be used nationally for all new starters and also carried out general administrative duties – data entry, regular telephone communication skills, filing, and use of Microsoft Office and Outlook. • Events assistant, fundraising approaches, client management, use of Raisers Edge, liaising with important clients, secured donations from celebrities and artists, worked large-scale events such as The Auction. • Project management – Produced and created national monitoring report process, creation and delivery of training. Carried out extensive research and produced reports and project evaluations. • Press management lead on social media campaign, weekly newsletter creator and author for internal communications, and worked as press assistant for large events. Show less Rotational Placement: • Worked in Corporate Resources to help write manager’s manual to be used nationally for all new starters and also carried out general administrative duties – data entry, regular telephone communication skills, filing, and use of Microsoft Office and Outlook. • Events assistant, fundraising approaches, client management, use of Raisers Edge, liaising with important clients, secured donations from celebrities and artists, worked large-scale events such as The… Show more Rotational Placement: • Worked in Corporate Resources to help write manager’s manual to be used nationally for all new starters and also carried out general administrative duties – data entry, regular telephone communication skills, filing, and use of Microsoft Office and Outlook. • Events assistant, fundraising approaches, client management, use of Raisers Edge, liaising with important clients, secured donations from celebrities and artists, worked large-scale events such as The Auction. • Project management – Produced and created national monitoring report process, creation and delivery of training. Carried out extensive research and produced reports and project evaluations. • Press management lead on social media campaign, weekly newsletter creator and author for internal communications, and worked as press assistant for large events. Show less



Newcastle Falcons Rugby Club

• United Kingdom
• Spectator Sports
• 100 - 200 Employee

• Front of House and Event Staff

  • Jul 2016 - Sep 2016

  Customer service, bar work, table service, food preparation, till work, cash handling, welcoming guests, event set up and decoration – weddings, christenings, birthdays, and general cleaning duties. Customer service, bar work, table service, food preparation, till work, cash handling, welcoming guests, event set up and decoration – weddings, christenings, birthdays, and general cleaning duties.



The Patients Association

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Policy, Campaign and Research Intern

  • Feb 2016 - Apr 2016

  Research, data collection, entry and analysis, formatting study questions and tables, proof-reading reports and articles, writing articles, sourcing and scheduling social network posts, formatting reports. Research, data collection, entry and analysis, formatting study questions and tables, proof-reading reports and articles, writing articles, sourcing and scheduling social network posts, formatting reports.



Marks and Spencer

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Nov 2015 - Jan 2016

  Customer service, food stock handling, shelf organisation, till work, cash handling, stock and waste checks. Customer service, food stock handling, shelf organisation, till work, cash handling, stock and waste checks.



Stonegate Pub Company Limited

• Cayman Islands
• 1 - 100 Employee

• Bar Staff

  • Mar 2014 - Jul 2014

  Customer service, bar work, table service, serving food, till work, cash handling, cleaning. Customer service, bar work, table service, serving food, till work, cash handling, cleaning.



Mitchells and Butler's ltd

• Bar Staff

  • Feb 2013 - Mar 2014

  Customer service, bar work, table service, serving food, till work, cash handling, cleaning. Customer service, bar work, table service, serving food, till work, cash handling, cleaning.



Blackwell's Bookshops

• United Kingdom
• Retail
• 100 - 200 Employee

• Customer Service Representative

  • Sep 2012 - Apr 2013

  Solely managed small termly shop, ordering for stock replenishment, ordering for customers, window displays, till work, cash handling, stock checks, customer service. Solely managed small termly shop, ordering for stock replenishment, ordering for customers, window displays, till work, cash handling, stock checks, customer service.


Changemakers
• Organisational Development Coordinator

  • Sep 2010 - Jun 2011