Experience

Imagen Dental Partners

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Regional Manager of Operations

  • Oct 2022 - Present

• Regional Coach of Operations

  • Apr 2022 - Present

  • Collaborate with Internal Stakeholders on a Focused Plan for Offices with Identified Issues• Executing Daily Plans while Coaching Practice Managers and Team Members through Changes• Liaison with the Imagen Support Team to Execute Plans• Provide Relevant Training Needed at the Office Level which includes Coaching Abilities, Communication and Leadership Skills• Strong Dental Operations Background with Knowledge of Business Acumen



Aspen Dental Management, Inc. (ADMI)

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• Regional Operations Manager

  • Mar 2015 - Nov 2021

  -Training and development of Regional Managers and Office Managers within the organization by setting the company's regional business development vision, mission, goals, strategies and deliverables based on the company's objectives and budget. -Multi-unit management in dental service organization with P & L, team building and culture development responsibility. -Recruitment of top talent to maintain staffing levels and create a bench for future growth of high potential team members -Monitored controllable expenses and collaborated with peers to find new and creative ways to drive top line revenue and improve bottom line results -Consistently exceeded EBITDA and organizational KPI's for year over year growth Show less



SVS Vision

• United States
• Retail
• 200 - 300 Employee

• Office Manager

  • Sep 2011 - Mar 2015

  -Provided a unique and excellent customer service experience for each patient -General optician and receptionist duties -Met and exceeded store sale goals which led to a result of being office of the year -Met YOY Growth KPI's -Helped and assisted patients on scheduling of appointment, and managed the appointment book to ensure productively scheduled. -Coached, trained, and developed employees -Provided a unique and excellent customer service experience for each patient -General optician and receptionist duties -Met and exceeded store sale goals which led to a result of being office of the year -Met YOY Growth KPI's -Helped and assisted patients on scheduling of appointment, and managed the appointment book to ensure productively scheduled. -Coached, trained, and developed employees