Kristin Brooks
Strategic Partnerships and Communications at Denver Dream Center- Claim this Profile
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Bio
Elise Howes
"WOW!! She is AMAZING" That's what I've heard clients say over and over and over again after they've had a chance to work with Kristin. I rarely use CAPS in writing but when talking about Kristin and her exceptional customer service skills, superlatives IN CAPS barely do her justice. Kristin is one of the most caring, empathetic, customer friendly and solution oriented services people I have ever met in the last twenty years. Her integrity is off the charts and her personality is so warm and caring that even when the customer hears "No, I cannot do that for you" they leave feeling heard and satisfied. Anyone who cares about fabulous customer service would be nuts not to hire Kristin, she is that good!
Angela B.
During the first 15 months at ProfitStreams, I had the pleasure of working with Kristin in Service Delivery. From day one, it was quite apparent that Kristin was a rare mix of intelligence, confidence, warmth, and humor; she immediately put me at ease while effectively showing me the ropes. Always eager to share knowledge and include everyone, Kristin is a shining example of a role-model colleague. As an account manager in Service Delivery, Kristin eagerly took on any responsibilities and challenges that came her way with a positive and professional approach. Always keeping the customer in mind, Kristin constantly thought of new and creative ways to exceed customer and partner expectations. Kristin will make an invaluable contribution to any team she is a part of. I hold Kristin in the highest regard and highly recommend her for any position where her talents might shine.
Elise Howes
"WOW!! She is AMAZING" That's what I've heard clients say over and over and over again after they've had a chance to work with Kristin. I rarely use CAPS in writing but when talking about Kristin and her exceptional customer service skills, superlatives IN CAPS barely do her justice. Kristin is one of the most caring, empathetic, customer friendly and solution oriented services people I have ever met in the last twenty years. Her integrity is off the charts and her personality is so warm and caring that even when the customer hears "No, I cannot do that for you" they leave feeling heard and satisfied. Anyone who cares about fabulous customer service would be nuts not to hire Kristin, she is that good!
Angela B.
During the first 15 months at ProfitStreams, I had the pleasure of working with Kristin in Service Delivery. From day one, it was quite apparent that Kristin was a rare mix of intelligence, confidence, warmth, and humor; she immediately put me at ease while effectively showing me the ropes. Always eager to share knowledge and include everyone, Kristin is a shining example of a role-model colleague. As an account manager in Service Delivery, Kristin eagerly took on any responsibilities and challenges that came her way with a positive and professional approach. Always keeping the customer in mind, Kristin constantly thought of new and creative ways to exceed customer and partner expectations. Kristin will make an invaluable contribution to any team she is a part of. I hold Kristin in the highest regard and highly recommend her for any position where her talents might shine.
Elise Howes
"WOW!! She is AMAZING" That's what I've heard clients say over and over and over again after they've had a chance to work with Kristin. I rarely use CAPS in writing but when talking about Kristin and her exceptional customer service skills, superlatives IN CAPS barely do her justice. Kristin is one of the most caring, empathetic, customer friendly and solution oriented services people I have ever met in the last twenty years. Her integrity is off the charts and her personality is so warm and caring that even when the customer hears "No, I cannot do that for you" they leave feeling heard and satisfied. Anyone who cares about fabulous customer service would be nuts not to hire Kristin, she is that good!
Angela B.
During the first 15 months at ProfitStreams, I had the pleasure of working with Kristin in Service Delivery. From day one, it was quite apparent that Kristin was a rare mix of intelligence, confidence, warmth, and humor; she immediately put me at ease while effectively showing me the ropes. Always eager to share knowledge and include everyone, Kristin is a shining example of a role-model colleague. As an account manager in Service Delivery, Kristin eagerly took on any responsibilities and challenges that came her way with a positive and professional approach. Always keeping the customer in mind, Kristin constantly thought of new and creative ways to exceed customer and partner expectations. Kristin will make an invaluable contribution to any team she is a part of. I hold Kristin in the highest regard and highly recommend her for any position where her talents might shine.
Elise Howes
"WOW!! She is AMAZING" That's what I've heard clients say over and over and over again after they've had a chance to work with Kristin. I rarely use CAPS in writing but when talking about Kristin and her exceptional customer service skills, superlatives IN CAPS barely do her justice. Kristin is one of the most caring, empathetic, customer friendly and solution oriented services people I have ever met in the last twenty years. Her integrity is off the charts and her personality is so warm and caring that even when the customer hears "No, I cannot do that for you" they leave feeling heard and satisfied. Anyone who cares about fabulous customer service would be nuts not to hire Kristin, she is that good!
Angela B.
During the first 15 months at ProfitStreams, I had the pleasure of working with Kristin in Service Delivery. From day one, it was quite apparent that Kristin was a rare mix of intelligence, confidence, warmth, and humor; she immediately put me at ease while effectively showing me the ropes. Always eager to share knowledge and include everyone, Kristin is a shining example of a role-model colleague. As an account manager in Service Delivery, Kristin eagerly took on any responsibilities and challenges that came her way with a positive and professional approach. Always keeping the customer in mind, Kristin constantly thought of new and creative ways to exceed customer and partner expectations. Kristin will make an invaluable contribution to any team she is a part of. I hold Kristin in the highest regard and highly recommend her for any position where her talents might shine.
Experience
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Denver Dream Center
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United States
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Religious Institutions
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1 - 100 Employee
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Strategic Partnerships and Communications
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Apr 2018 - Present
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Colorado Spirit Coaches Association
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Parker, Colorado
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Board Member and Leadership Conference Director
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2008 - Present
The Colorado Spirit Coaches Association's (CSCA's) mission is to support the needs of Colorado Coaches in cheer, pom, dance, all-star, and drill teams by uniting, educating, networking, and recognizing the achievements of the athletes and coaches of our Rocky Mountain State. The Colorado Spirit Coaches Association's (CSCA's) mission is to support the needs of Colorado Coaches in cheer, pom, dance, all-star, and drill teams by uniting, educating, networking, and recognizing the achievements of the athletes and coaches of our Rocky Mountain State.
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Peak Athletics
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Highlands Ranch, CO
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Performance Company and Instructor
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Jun 2013 - Present
Peak Athletics is dedicated to promoting well-rounded athletes in the disciplines of cheer, dance and gymnastics. Peak is proud to announce the inaugural year of its dance performance company. Selected dancers are given the opportunity to continue learning and perfecting their craft at an advanced level. Dancers compete nationally for titles, apprenticeship and scholarship opportunities. Peak Athletics is dedicated to promoting well-rounded athletes in the disciplines of cheer, dance and gymnastics. Peak is proud to announce the inaugural year of its dance performance company. Selected dancers are given the opportunity to continue learning and perfecting their craft at an advanced level. Dancers compete nationally for titles, apprenticeship and scholarship opportunities.
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Love Hope Strength Cancer Foundation
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United States
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Non-profit Organizations
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1 - 100 Employee
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Volunteer
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2010 - 2014
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Fluid Dance Conventions and Competitions
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United States
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Entertainment Providers
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Acting Marketing Director
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Feb 2013 - Sep 2013
Fluid Dance is dedicated to bringing a diverse, memorable and unique experience to all attending dancers. We are a nationally touring, year-round convention and competition company, also offering private group programs. Fluid embraces and invites all dancers to grow and learn with our nationally acclaimed faculty year after year. We offer an assortment of dance opportunities which will challenge each dancer to the next level, while allowing them to bring a creative flow and new spin on choreography back to the studio. We listen to our dancers and provide the classes they want to see. Each event is focused on the dancers’ journey, and we aim to individually grow each attending student. Fluid Dance is committed to giving back to the dance community through involvement in several charitable organizations. We invite ALL studios and dancers looking for independent dance opportunities to Own the Rhythm! Show less
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Marketing Communications and Training
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Aug 2012 - Apr 2013
The Lite Choice strives to provide the highest quality products and customer service. Our focus is on taste and health, using the finest ingredients. We continue to develop new menu items that uphold our goal to support an active and healthy lifestyle in a most delicious way. The Lite Choice strives to provide the highest quality products and customer service. Our focus is on taste and health, using the finest ingredients. We continue to develop new menu items that uphold our goal to support an active and healthy lifestyle in a most delicious way.
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LIDA360
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United States
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Professional Training and Coaching
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1 - 100 Employee
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Marketing Communications
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Aug 2012 - Feb 2013
LIDA360 is a marketing and communications firm dedicated to promoting strong brands. LIDA360 works with businesses, non-profits and individual professionals to gain competitive advantage by marketing authentic brand qualities to targeted audiences. LIDA360 is a marketing and communications firm dedicated to promoting strong brands. LIDA360 works with businesses, non-profits and individual professionals to gain competitive advantage by marketing authentic brand qualities to targeted audiences.
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ProfitStreams
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United States
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Advertising Services
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1 - 100 Employee
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Merchant Relationship Manager/Channel Marketing Manager
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Jun 2009 - Aug 2012
Merchant Relationship Manager, 12/11 - 8/12 • Engaged with senior leaders, partnering with cross-functional teams to problem solve and provide insights that have a direct impact on the future direction of the business. • Efficiently utilized a question-based selling approach in order to determine client needs and develop relevant solutions associated with software and services. • Managed end to end responsibility for project management life cycle, from requirements definition to deployment, along with issue and risk management. • Organized new client implementations, product sunset and migration, and new support program roll-outs. • Positive and influential mentor to junior account managers, providing guidance and process instruction. Channel Marketing Manager, 6/09 - 12/11 • Developed and implemented the Dealer Incentive Plan for ProfitStreams most critical revenue channel in an effort to increase company sales through a loyalty platform. • Key team member in company rebranding efforts resulting in a successful social media campaign increasing our friends/followers by over 60%. • Managed the development of all company collateral including product demos, customer training and sales collateral. • Coordinated and directed logistics for company trade-show events. • Planned and managed multiple sales and marketing campaigns simultaneously while ensuring budget, deadlines and best practice standards were met. ProfitStreams works directly with Channel partners, including POS (Point of Sale) Dealers and Developers, as well as Enterprise Accounts, to develop and deliver web, mobile, and social closed-loop marketing solutions which meld seamlessly into Brick and Mortar businesses. ProfitStreams - Revenue Generating. Measureable. Guaranteed.™ Show less
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Owner/Partner
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Apr 2007 - Feb 2012
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National Marketing Director
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Nov 2007 - Jun 2009
Fluid is dedicated to bringing a diverse, memorable, and unique experience to all attending dancers. The scholarships and awards at our conventions offer experiences and memories that will last a lifetime. Fluid embraces and invites ALL studios and dancers to grow and learn with our faculty year after year. We offer an assortment of dance opportunities that will challenge each individual dancer to the next level, while allowing dancers to bring a creative flow and new spin on choreography. We listen to our dancers and provide the classes THEY want to see. We aim to grow professionally, while continuing to self-sustain. Show less
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Assistant Director for Game Entertainment Group
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Aug 2005 - Nov 2008
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Colorado Crush
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Spectator Sports
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1 - 100 Employee
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Director of Game Entertainment Group, Colorado Crush Girls
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Jun 2005 - Sep 2008
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Marketing
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2004 - 2007
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Polycom
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United States
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Telecommunications
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700 & Above Employee
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Marketing Specialist and Events
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2003 - 2007
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Education
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Colorado State University
Bachelor of Science, Business