Experience

Fremont Insurance Company

• United States
• Insurance
• 1 - 100 Employee

• Sr Business Analyst

  • Jul 2023 - Present

• Customer Service Representative

  • Sep 2016 - Present

  Fremont, Michigan

• Commercial Underwriting Analyst

  • Oct 2021 - Aug 2023



Gerber Life Insurance Company

• Customer Service Representative

  • Jan 2013 - Sep 2016

  Fremont, Michigan



Mercy Health Partners

• Clinical Assistant

  • 2008 - 2012



Inter-tel NetSolutions

• Customer Service Representative

  • Jun 2005 - Nov 2008

  Inter-Tel is a Nationwide company responsible for installing telephone systems; T-1’s and Port to Ports which, in a nutshell, are dedicated long distance lines created for the company itself. I was responsible for the East Coast during my tenure which was from Maine to Florida and carried out to San Antonio, TX. Our client would want to purchase hundreds of phone lines, some with name attached and some one eight hundred numbers. We would work with the installers to find out which numbers… Show more Inter-Tel is a Nationwide company responsible for installing telephone systems; T-1’s and Port to Ports which, in a nutshell, are dedicated long distance lines created for the company itself. I was responsible for the East Coast during my tenure which was from Maine to Florida and carried out to San Antonio, TX. Our client would want to purchase hundreds of phone lines, some with name attached and some one eight hundred numbers. We would work with the installers to find out which numbers needed to be in a pattern and which numbers need to dial out. We would work with the long distance and local carriers to get them good rates and establish the services. We would bill the services for them and troubles shoot any issues. During my time it was my responsibility to put out fires where I could. I had two people working under my supervision and I dealt with all day to day issues. I met with clients to set up service, introduce myself in order to achieve client satisfaction. It was a job full of juggling several large telephone companies both local and long distance to meet the needs of the customer. Show less



Professional Med Team

• Paramedic, Lead Paramedic and Field Training Officer---Supervisor

  • Apr 2006 - Jul 2008

  I would travel by ambulance to the location where a person was sick or injured and it was our job to handle the situation and offer help the patient. It is a requirement to be able to control emotionally charged situations. We calm sick or injured individuals, offer calming reassurance and listen to their needs while simultaneously stabilizing their injuries. This job included establishing IV’s, giving medications, transporting patients to the hospital and monitored their vital signs. Vital… Show more I would travel by ambulance to the location where a person was sick or injured and it was our job to handle the situation and offer help the patient. It is a requirement to be able to control emotionally charged situations. We calm sick or injured individuals, offer calming reassurance and listen to their needs while simultaneously stabilizing their injuries. This job included establishing IV’s, giving medications, transporting patients to the hospital and monitored their vital signs. Vital signs included EKG’s, Blood Pressures, Pulse and Respirations. In this position there were several times when I was called upon to make split second life and death decisions. Communication to the receiving facility was done both verbally and via our computer generated report to explain the patient’s care they had received during their time in my care. This was for a greater continuity of care. As a Lead Paramedic and a Field Training Officer it was my job to train new Paramedics coming to the job. To instruct junior paramedics and EMT basics and assist others to grow in their career. We also co-operated with Fire Departments and Police Departments while on scenes for mutually beneficial relationships. Show less



Life EMS

• Paramedic

  • Apr 2000 - Apr 2006

  I would travel by ambulance to the location where a person was sick or injured and it was our job to handle the situation and offer help the patient. It is a requirement to be able to control emotionally charged situations. We calm sick or injured individuals, offer calming reassurance and listen to their needs while simultaneously stabilizing their injuries. This job included establishing IV’s, giving medications, transporting patients to the hospital and monitored their vital signs. Vital… Show more I would travel by ambulance to the location where a person was sick or injured and it was our job to handle the situation and offer help the patient. It is a requirement to be able to control emotionally charged situations. We calm sick or injured individuals, offer calming reassurance and listen to their needs while simultaneously stabilizing their injuries. This job included establishing IV’s, giving medications, transporting patients to the hospital and monitored their vital signs. Vital signs included EKG’s, Blood Pressures, Pulse and Respirations. In this position there were several times when I was called upon to make split second life and death decisions. Communication to the receiving facility was done both verbally and via our computer generated report to explain the patient’s care they had received during their time in my care. This was for a greater continuity of care. We traveled and worked with Lake County and Grand Rapids for multiple coverage areas. Show less



Mona Shores Public Schools

• Computer Technology Specialist

  • Mar 1999 - Jul 2003

  At Mona Shore I worked on basic computer repair. I created reports with data manipulation in access; and work with the Excelsior Group to create and Elementary Grade Book that in still in use today. During that period additional schooling was required in Crystal Reports Writing for the manipulation of data. All of the teachers were instructed on the use of the Grade Book by me and I also assisted during their inputting. At the time, each school was responsible for its own web page, so I… Show more At Mona Shore I worked on basic computer repair. I created reports with data manipulation in access; and work with the Excelsior Group to create and Elementary Grade Book that in still in use today. During that period additional schooling was required in Crystal Reports Writing for the manipulation of data. All of the teachers were instructed on the use of the Grade Book by me and I also assisted during their inputting. At the time, each school was responsible for its own web page, so I designed and maintained the Lincoln Park Elementary Web Page. I worked closely with the teachers on their computer lab lessons and did daily morning news broadcast with the students. Show less