Experience

Ortal Fireplaces

• United States
• Consumer Goods
• 1 - 100 Employee

• Architect/Designer Consultant



Ortal Fireplaces

• United States
• Consumer Goods
• 1 - 100 Employee

• Technical Data Manager

  • Aug 2017 - Present

  • Project Coordinator for the drafting, editing and publishing of all U.S. fireplace and systems installation manuals.• Review client drawings and blueprints to ensure compliance with all fireplace clearances and building requirements.• Technical consultant for architects, interior designers, builders, and fireplace dealers.• Assist with technical questions specific to Ortal fireplaces (venting, certifications, framing, clearances).• Review interdepartmental materials for technical accuracy, including website information, catalogs, specification pages, price lists, and shop drawings.• Responsible for ensuring all products were properly certified with Commonwealth of Massachusetts (state certifying agency specifically for Massachusetts).• Coordinate technical product training of new employees in sales and technical departments.

• Marketing Support & Outside Sales Coordinator

  • Nov 2015 - Jul 2017

  • Independently coordinated and executed two-week photo & video shoot tour across multiple locations on the east and west coast.• Reviewed social media campaigns for technical product accuracy.• Serve as a liaison between clients and outside sales team and provide administrative support.• Assisted in the execution of online and print marketing campaigns.

• Customer Service & Order Fulfillment

  • Nov 2013 - Nov 2015

  • Created a Customer Service Training Manual and trained several new employees within the department.• Processed and tracked customer orders and replacement parts.• Managed both physical and electronic records of parts inventory.• Tracked RMAs for returned and replacement parts.• Routinely acquired shipping quotes and handled claims for damaged shipments.



Amazing Athletes of Thousand Oaks

• Administrative Assistant | Assistant Coach (Internship)

  • Apr 2013 - Jun 2013

  • Instructed youth in strength training and coordination programs. • Maintained bookkeeping records, billing information and other office files.• Coordinated with various schools in program advertisement. • Instructed youth in strength training and coordination programs. • Maintained bookkeeping records, billing information and other office files.• Coordinated with various schools in program advertisement.



Xcelerate Physical Therapy

• Wellness and Fitness Services
• 1 - 100 Employee

• Volunteer Phyical Therapy Aide

  • Apr 2012 - Jun 2012

  • Assisted patients with individualized exercise programs.• Aided in therapeutic muscle stimulation and relaxation routines.• Cleaned and maintained gym equipment, beds, laundry and facilities.• Gained in-depth knowledge of kinesiology and strength rehabilitation. • Assisted patients with individualized exercise programs.• Aided in therapeutic muscle stimulation and relaxation routines.• Cleaned and maintained gym equipment, beds, laundry and facilities.• Gained in-depth knowledge of kinesiology and strength rehabilitation.