Kristie Etheridge
Consultant, Sr. Project Manager at Mobile Heartbeat- Claim this Profile
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Bio
Kristie is one of the most skilled professionals I have had the pleasure of working with. Piedmont Atlanta recently opened our new tower. Kristie was key in ensuring the successful transition of multiple complex IS systems for patient monitoring and for communication. One of the most action-oriented and accessible team members in the organization.
I have worked with Kristie for the past four years on several high stakes, high profile projects. For several decades I have worked with construction and IT project managers and can say with confidence that Kristie is the gold standard. Cogent Technology Resource is a value-added reseller for acute care healthcare facilities. Our team coordinates a very limited scope of each project by supplying and installing healthcare IT hardware. On larger projects we take direction from in-house project managers, 3rd party project management companies, and independent contractors. When Kristie is assigned to one of our projects, I know that the job will be well orchestrated, and we will meet each milestone. There has probably never been a time in my life that I have replaced a job function with a person’s name, but Kristie has become synonymous with PM excellence. To gauge the abilities of a new project manager, my staff will ask
Kristie is one of the most skilled professionals I have had the pleasure of working with. Piedmont Atlanta recently opened our new tower. Kristie was key in ensuring the successful transition of multiple complex IS systems for patient monitoring and for communication. One of the most action-oriented and accessible team members in the organization.
I have worked with Kristie for the past four years on several high stakes, high profile projects. For several decades I have worked with construction and IT project managers and can say with confidence that Kristie is the gold standard. Cogent Technology Resource is a value-added reseller for acute care healthcare facilities. Our team coordinates a very limited scope of each project by supplying and installing healthcare IT hardware. On larger projects we take direction from in-house project managers, 3rd party project management companies, and independent contractors. When Kristie is assigned to one of our projects, I know that the job will be well orchestrated, and we will meet each milestone. There has probably never been a time in my life that I have replaced a job function with a person’s name, but Kristie has become synonymous with PM excellence. To gauge the abilities of a new project manager, my staff will ask
Kristie is one of the most skilled professionals I have had the pleasure of working with. Piedmont Atlanta recently opened our new tower. Kristie was key in ensuring the successful transition of multiple complex IS systems for patient monitoring and for communication. One of the most action-oriented and accessible team members in the organization.
I have worked with Kristie for the past four years on several high stakes, high profile projects. For several decades I have worked with construction and IT project managers and can say with confidence that Kristie is the gold standard. Cogent Technology Resource is a value-added reseller for acute care healthcare facilities. Our team coordinates a very limited scope of each project by supplying and installing healthcare IT hardware. On larger projects we take direction from in-house project managers, 3rd party project management companies, and independent contractors. When Kristie is assigned to one of our projects, I know that the job will be well orchestrated, and we will meet each milestone. There has probably never been a time in my life that I have replaced a job function with a person’s name, but Kristie has become synonymous with PM excellence. To gauge the abilities of a new project manager, my staff will ask
Kristie is one of the most skilled professionals I have had the pleasure of working with. Piedmont Atlanta recently opened our new tower. Kristie was key in ensuring the successful transition of multiple complex IS systems for patient monitoring and for communication. One of the most action-oriented and accessible team members in the organization.
I have worked with Kristie for the past four years on several high stakes, high profile projects. For several decades I have worked with construction and IT project managers and can say with confidence that Kristie is the gold standard. Cogent Technology Resource is a value-added reseller for acute care healthcare facilities. Our team coordinates a very limited scope of each project by supplying and installing healthcare IT hardware. On larger projects we take direction from in-house project managers, 3rd party project management companies, and independent contractors. When Kristie is assigned to one of our projects, I know that the job will be well orchestrated, and we will meet each milestone. There has probably never been a time in my life that I have replaced a job function with a person’s name, but Kristie has become synonymous with PM excellence. To gauge the abilities of a new project manager, my staff will ask
Credentials
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Certified Patient Account Representative (CPAR)
Healthcare Financial Management Association (HFMA) -
Certified Professional in Medical Staff Services Management (CPMSM)
NAMSS - National Association Medical Staff Services -
Certified Provider Credentialing Specialist (CPCS)
NAMSS - National Association Medical Staff Services -
Georgia Work Ready Certificate - Silver
Georgia Work Ready Certificate Program -
Lean Six Sigma Yellow Belt Certification (LSSYB)
Project Management Academy -
Project Management Professional (PMP)
Project Management Institute -
Quality and Process Improvement (QPI) - Green Belt Certification
Piedmont Healthcare
Experience
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Mobile Heartbeat
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Consultant, Sr. Project Manager
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Oct 2020 - Present
Mobile Heartbeat® is a leading provider of enterprise mobility clinical communications and collaboration solutions that improve clinical workflow and provide secure team communications, enabling better patient care at a lower cost. The company’s Unified Clinical Communication platform, MH-CURE®, gives clinicians what they need: simple, secure access to their patients and other care team members with clinically relevant patient information—no matter where they are. ♦15 Minutes to 15 Seconds! Reach the right person, First! Every time!♦Accelerating the Healthcare Enterprise Through Enhanced Communication♦Communicate with Confidence♦Empower Enterprise Mobility♦Manage the Unmanageable ♦Optimize your Operations♦Integrate and InnovateSuch an impressive product and innovative team! Excellent resources (https://www.mobileheartbeat.com/resources/type/guides/) which allow any health system to complete diligence discovery, prepare an infrastructure foundation and review of very thoughtful and considerate insight into a project plan that reflects a road map filled with PMBOK principles that any PM would be extremely fortunate to glean from. So very excited for the opportunity to join this amazing team at Mobile Heartbeat!For more information, visit: https://www.mobileheartbeat.com/
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Piedmont Healthcare
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United States
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Hospitals and Health Care
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400 - 500 Employee
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Project Manager - IS Operations
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Mar 2017 - Aug 2020
As a Project Manager, I deliver strategic vision and leadership to concurrent multidisciplinary IS projects through performance and goal setting to achieve targets. Work to develop and integrate project management policies and I proactively conduct detailed analysis to resolve critical clinical and operational issues. Strive to strengthen and maintain strong relationship with key organizational and operational leaders to identify and achieve priorities, goals and objectives for each initiative. Able to also enhance top management’s decision-making competence through direct reports and provide effective support on information system, financial and operational improvements, and growth initiatives.A few key achievements in this tenure include:♦ Led the successful development and piloting of alternative considerations to deliver recommendations for new systems and changes. Organize and conduct weekly meetings to streamline communication and processes♦ Commended at project’s end and identified as invaluable contributor in managing and delivering various physician practice and facility acquisition, construction, and renovation based projects♦ Facilitated and led strategic initiatives for Piedmont Enterprise IS Construction Activities to also include the planning and infrastructure of all required facility IS functions within the implementation of two major Tower construction projects ♦ Regulated and propelled all aspects of IS demolition requirements for Tower (PAR) project from conception to completion with a focus on contributing towards bottom-line objectives♦ Managed the successful IS integration efforts for the execution of new Piedmont hospital's (PWH) acquisition project.
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Project Manager- Practice Operations / Senior Continuing Education Specialist
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Dec 2012 - Feb 2017
I provided operational leadership in the execution and deployment of Physician Enterprise projects, i.e. recruitment, new practice and provider acquisition, practice renovation, construction/relocation, and technology implementation. I linked up and associated operational design and setup, project objectives, and quality control procedures with key organizational and operational leaders within the overarching project design framework. In turn, this eliminated and reduced all potential risks and safeguarded schedule with approved scope, deadline, and budget. Supervised and managed all activities of Graduate Medical Education for Resident and Fellow elective rotations to include the development of the new Mercer-Piedmont Heart Physician Assistant Residency in the Advanced Cardiology Program.A few key achievements in this tenure include:♦ Acted as a single point of contact for assigned operational design and tasks by coordinating project team, functional departments and external parties to assure meeting operations' deliverables as per project plan♦ Acquired and organized necessary resources, directed highly talented team members to deliver projects in line with plan and scope, and recommended robust solutions to continuously improve effectiveness and efficiency.♦ Planned and implemented effective communication and training relating to operations, initiatives, systems, and program changes to assure adoption of operational changes by all operational partners and customers.♦ Contributed as a senior team member to spearhead the successful Piedmont Heart Institute and Piedmont Medical Care Corporation acquisition of new providers and managed all construction projects for such practices.♦ Conceptualized, planned, and instigated web and video conferencing system for education and administrative meetings to boost up the active engagement of physicians/extenders across multiple office practice.
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Director of Credentialing & Medical Staff Services / Medical Staff Coordinator / HR Generalist
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Oct 2007 - Apr 2014
I have spearheaded and directed all aspects of screening, initial recruitment contacts, and physician candidate’s interviews for multi-based hospital facilities. Regulated compliance audits and implemented details for corporate policy and procedures. Managed employee benefits, delivered personal assistance and effective training sessions to improve employee's performance, and managed employee Leave of Absence cases for facility. A few key achievements in this tenure include:♦ Masterminded in the development of a goal-oriented process for credentialing physician and allied health professional applications in compliance with required accreditation best standards within a record time period.♦ Developed and applied a major organizational clean-up effort and built a functional Medical Staff Office encompassing the creation of policy and procedures, work ethics, and execution of standardized daily tasks.♦ Applied a Support system for Medical Staff of 500+ physicians and allied health professionals, led Medical Staff in modification of Bylaws and Rules, and ensured completion of FPPE/OPPE practices and Core Privileges.♦ Led the successful implementation and management of Medical Observation Program with Medical Staff.♦ Planned and created a highly effective surgery based scheduling system for hospital facility and provided informative information and training to new electronic document management system.
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Resurgens Orthopaedics
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Medical Practices
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500 - 600 Employee
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MRI Scheduling Department Manager
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Mar 2000 - Aug 2007
Managed MRI Scheduling Team of 25+ employees to include supervisor, scheduling, insurance and front desk personnel. Instrumental in establishing, designing and monitoring customer service call center for facility’s MRI department as well as implementation of department training mechanisms. Statistician for monthly materials for physician and executive board sessions. Managed and Supported eight MRI units to include scheduling of Radiology technologists and Radiologists. Coordinated and acted as Facilitator of educational meetings/sessions/materials for staff and leadership as well as becoming a liaison with Referring Physicians, Radiologists, and Hospital staff
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Gwinnett Medical Center
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United States
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Hospitals and Health Care
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700 & Above Employee
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Quality Analyst
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Sep 1990 - Feb 2000
Quality Specialist for business office registration and insurance verification as well as HIPAA and OSHA leader for department. Active Leader and Participant in many Performance Improvement committees. Coordinated and Monitored patient applications for Georgia Medicaid assistance to include Nursing Home, Pregnancy RSM, Emergency Delivery, TANF, and Disability
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Education
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Keller Graduate School of Management of DeVry University
Masters in Human Resource Management (MHRM), Graduate Certificate in Project Management -
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DeVry University
Bachelor of Science in Business Administration, Human Resources Management -
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Dacula High School
Community
