Kristian Stolt
Partner & COO at Feedbackly- Claim this Profile
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Finnish Native or bilingual proficiency
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English Full professional proficiency
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German Limited working proficiency
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French Elementary proficiency
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Swedish Native or bilingual proficiency
Topline Score
Bio
Markus Räipiö
Kristian is someone you must have in the room when you are teaming. I have worked with him while hiring and training new company personnel, providing solutions to customers, and while consulting cases from around the world. He is thoughtful, deliberate and able to distill down the critical decisions, talking points, and areas of concern. His cross-functional business expertise from the operational implementation to program design makes him an invaluable asset. He is so amicable and talented, I simply look forward to each opportunity we have to work together.
Markus Räipiö
Kristian is someone you must have in the room when you are teaming. I have worked with him while hiring and training new company personnel, providing solutions to customers, and while consulting cases from around the world. He is thoughtful, deliberate and able to distill down the critical decisions, talking points, and areas of concern. His cross-functional business expertise from the operational implementation to program design makes him an invaluable asset. He is so amicable and talented, I simply look forward to each opportunity we have to work together.
Markus Räipiö
Kristian is someone you must have in the room when you are teaming. I have worked with him while hiring and training new company personnel, providing solutions to customers, and while consulting cases from around the world. He is thoughtful, deliberate and able to distill down the critical decisions, talking points, and areas of concern. His cross-functional business expertise from the operational implementation to program design makes him an invaluable asset. He is so amicable and talented, I simply look forward to each opportunity we have to work together.
Markus Räipiö
Kristian is someone you must have in the room when you are teaming. I have worked with him while hiring and training new company personnel, providing solutions to customers, and while consulting cases from around the world. He is thoughtful, deliberate and able to distill down the critical decisions, talking points, and areas of concern. His cross-functional business expertise from the operational implementation to program design makes him an invaluable asset. He is so amicable and talented, I simply look forward to each opportunity we have to work together.
Credentials
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Customer Experience 101
CX AcademyJun, 2020- Nov, 2024
Experience
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Feedbackly
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Finland
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Market Research
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1 - 100 Employee
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Partner & COO
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Feb 2022 - Present
Working as COO at Feedbackly with global responsibility of customer operations (success, support, logistics) and product development
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Board Member
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Jun 2021 - Present
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Chief Customer Officer
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Nov 2019 - Feb 2022
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Customer Success Manager
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Apr 2018 - Oct 2019
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CX Academy
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E-Learning Providers
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Co-Founder
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Mar 2020 - Present
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Hailer
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Finland
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IT Services and IT Consulting
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1 - 100 Employee
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Partner, Head of Customer Success
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Apr 2017 - Apr 2018
Ensuring our customers needs are being met through management consulting and change management to support functions for the end-users. Internally serving as the go-to-guy between the customers and the development team. Business development projects from brand awareness to HR policies.
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Business Operations and Development
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Jul 2016 - Apr 2017
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Danske Bank
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Denmark
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Financial Services
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700 & Above Employee
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Senior Personal Banker
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Jun 2014 - Jul 2016
Customer sales and financial consulting for personal banking customers.
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Investment advisor
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Jan 2012 - May 2014
Customer sales and financial consulting for personal banking customers.
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Mitsui O.S.K. Lines (India) Pvt. Limited
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Maritime
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700 & Above Employee
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Customer Service Process Administrator
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Jun 2011 - Dec 2011
Handling of import/export shipping cargo with emphasis on invoicing, coordination, follow-up and container tracking. Handling of import/export shipping cargo with emphasis on invoicing, coordination, follow-up and container tracking.
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Loadmaster
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Aug 2010 - Jun 2011
Operative supervisor and on-the-job trainer for loading of passenger airplanes and aircraft servicing. Operative supervisor and on-the-job trainer for loading of passenger airplanes and aircraft servicing.
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Ramp worker
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Feb 2007 - Jul 2010
Loading of dead cargo for passenger airplanes. Loading of dead cargo for passenger airplanes.
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Education
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2013 - 2015
Hanken Svenska handelshögskolan
Master of Science (M.Sc.), Logistics, Materials, and Supply Chain Management -
2013 - 2013
Markkinointi-instituutti
Sijoituspalvelututkinto APV 1, Finance, General -
2006 - 2011
Arcada University of Applied Science
Bachelor of Business Administration (BBA), Logistics, Materials, and Supply Chain Management -
2008 - 2009
Mount Royal College
Logistics, Materials, and Supply Chain Management
Community
