Kristian Raitio
Head of Insight & Digital Services at Suomen Ekonomit- Claim this Profile
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Bio
Experience
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Suomen Ekonomit
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Finland
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Civic and Social Organizations
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1 - 100 Employee
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Head of Insight & Digital Services
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Sep 2023 - Present
As the Head of Insight and Digital Services at Suomen Ekonomit, I hold a multifaceted role encompassing leadership, budgeting and strategic responsibilities. I lead the Business Intelligence & Digital Services team.Our team is composed of experts in various domains, including Business Intelligence, Customer Insight, Research, CRM systems, data platforms, and digital service development. We have a broad mandate that encompasses enhancing data utilization, conducting data analysis to support service development and decision-making, and conducting research activities that benefit our members, universities, and society at large. Collaborating closely with professionals from different parts of the organization, we are dedicated to advancing our digital services and ensuring they remain cutting-edge.Additionally, I am privileged to be part of Suomen Ekonomit's extended leadership team, contributing to the overall strategic direction of the organization. Show less
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Senior Business Intelligence Specialist
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Jan 2022 - Aug 2023
I'm responsible for the Business Intelligence at Suomen Ekonomit. The job includes working as data analyst, data engineer, business analyst, customer insight specialist and change management specialist on the same time. I have to understand the practical processes and also the strategical level of the association. I also am part of the extended management team and different project teams (eg. customer experience strategy and CRM).
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Knowledge Management and Business Analytics Specialist
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May 2020 - Dec 2021
I work as a Knowledge Management and Business Analytics Specialist at Suomen Ekonomit. I enhance the knowledge management and analytics practices throughout the organization. I’m responsible for developing both processes and data utilization practices. My work is highly versatile as I’m connected to various projects and services and provide insights to all our units.I am a part of the customer experience unit. Together with my colleagues we develop our customer journeys and try to recognize new possibilities in our actions. I provide valuable insights from the past with data, but also try to find possibilities in the future.Working in union brings own unique challenges and possibilities to business analytics and knowledge management practices, because the business model does not follow the traditional business rules. My duties include also working as administrator for Customer Relationship Management (CRM) systems and Business Intelligence (BI) systems. During 2021 I’ve had the opportunity to take part in our financial management and invoicing systems renewal. Show less
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Aspektio
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Helsinki Metropolitan Area
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Entrepreneur
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Mar 2022 - Present
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CSC - IT Center for Science
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Finland
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IT Services and IT Consulting
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400 - 500 Employee
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Business Intelligence and Data Analytics Specialist
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Jun 2019 - May 2020
CSC- IT Center for Science Ltd is governed by the Ministry of Education and Culture. CSC provides modelling, computing and information services for universities, research institutions and industrial companies. My job included company wide Business Analytics strategy creation and implementation with the key stakeholders. I am also responsible for business intelligence and data analytics service development. I have also participated in creation of the Finnish national learning analytics framework. Show less
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Turku School of Economics at the University of Turku
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Finland
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Higher Education
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100 - 200 Employee
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Research Assistant and Innovation Camp Participant
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Sep 2018 - Sep 2018
I participated on the Finland-Singapore Maritime Innovation Camp. We solved a set of Innovation Challenges that required innovation skills, curiosity, determination and creative mindset. The customers were some of the biggest companies in the marine and harbor industries. I participated on the Finland-Singapore Maritime Innovation Camp. We solved a set of Innovation Challenges that required innovation skills, curiosity, determination and creative mindset. The customers were some of the biggest companies in the marine and harbor industries.
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CSC - IT Center for Science
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Finland
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IT Services and IT Consulting
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400 - 500 Employee
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Data Analyst Trainee
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May 2018 - Aug 2018
I worked as a Data Analyst trainee as part of a team responsible for data warehousing, business intelligence and analytics. The trainee's duties included, among other, development of a reporting and indicator platform for higher education institutions utilizing large data sets. "Raitio performed his tasks in a high quality and agreed schedule. He had both good teamwork skills and the ability to work independently. He worked excellently in co-operation with customers." CSC- IT Center for Science Ltd is governed by the Ministry of Education and Culture. CSC provides modelling, computing and information services for universities, research institutions and industrial companies. Show less
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Association of Economics Students in Turku - Turun KY
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Finland
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Non-profit Organizations
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1 - 100 Employee
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Chairman Of The Board
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Jan 2017 - Dec 2017
As the Chairperson I was responsible for the day-to-day operations of the association. I worked as the executive of the board and as the manager for four employees. I also represented the association nationally at the Finnish Business School Graduates (Suomen Ekonomit). The association has over 2000 members and owns a local company (Profea). Its main purpose is to represent every student of Turku School of Economics and offer the best possible student life for them. Turun KY is one of the most active student organizations in Turku and in Finland, producing over 300 events per year and offering over 200 positions of trust annually. During my year as a Chairman of the Board we did many major changes and development projects in the organization. I was leader for the internal communication channel transformation. We implemented Slack to our processes and did the management of changes. I also created the basic layout of the www.tuky.fi pages. The key skills I learned from this position were leadership, project management and team building skills. Show less
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Visma
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Norway
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Software Development
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700 & Above Employee
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Collection Advisor
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Jun 2017 - Aug 2017
I worked as an Collection Advisor in the Premium unit of the Collection Agency Visma Duetto. The role was primarily to manage customers’ arrears cases to identify the most effective solution for both the customer and the business. I constructed automated program with Google Sheets to analyze the customer portfolio and identify challenges in customer processes. I worked as an Collection Advisor in the Premium unit of the Collection Agency Visma Duetto. The role was primarily to manage customers’ arrears cases to identify the most effective solution for both the customer and the business. I constructed automated program with Google Sheets to analyze the customer portfolio and identify challenges in customer processes.
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Consulting Group Aika
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Turku Area, Finland
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Business Analyst
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May 2017 - May 2017
I analyzed growth potential and obstacles of small and medium size companies in Southwest Finland. Project initiated by the entrepreneur organization of Southwest Finland. I executed inquiries with phone to CEOs of Finnish companies and made report of the challenges in their business for them. The work was independent and I learned considerably of the different industries. I analyzed growth potential and obstacles of small and medium size companies in Southwest Finland. Project initiated by the entrepreneur organization of Southwest Finland. I executed inquiries with phone to CEOs of Finnish companies and made report of the challenges in their business for them. The work was independent and I learned considerably of the different industries.
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Nordea
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Finland
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Banking
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700 & Above Employee
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Customer Service Officer
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May 2016 - Aug 2016
I had the pleasure of working for Nordea during the summer of 2015. The job gave me a great view of the financial sector and customer service. I had opportunity to broaden my knowledge from financial sector and be able to promote new online services for customers I had the pleasure of working for Nordea during the summer of 2015. The job gave me a great view of the financial sector and customer service. I had opportunity to broaden my knowledge from financial sector and be able to promote new online services for customers
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Viihdy
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Finland
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Events Services
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1 - 100 Employee
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Project Assistant
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Jul 2014 - Jun 2016
In the Viihdy I was part-time assistant with event coordination, market research, vendor evaluation, and in-person live event initiatives. In the Viihdy I was part-time assistant with event coordination, market research, vendor evaluation, and in-person live event initiatives.
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Nordea
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Finland
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Banking
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700 & Above Employee
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Customer Service Officer
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May 2015 - Aug 2015
I had the pleasure of working for Nordea during the summer of 2015. The job gave me a great view of the financial sector and customer service. I had the pleasure of working for Nordea during the summer of 2015. The job gave me a great view of the financial sector and customer service.
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Alexandria Group
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Finland
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Financial Services
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1 - 100 Employee
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Sales Assistant
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Jun 2014 - Jul 2014
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Youth Council of Uusikaupunki
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Finland
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Chairperson
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Jan 2012 - Dec 2012
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Education
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Turku School of Economics at the University of Turku
Master of Science - MS, Management Information Systems and Services -
Hong Kong Baptist University
MSc (BA) Exchange Semester, Digital Economy, Venture Creation and Big Data Marketing -
Uudenkaupungin lukio
High School, Finnish Matriculation Examination