Kristian Alvaro Cabral Solano

Consultor de procesos at Focus on services, SA de CV
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Contact Information
us****@****om
(386) 825-5501
Location
Tlalnepantla, México, Mexico, MX
Skills

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Credentials

  • SCRUM Master
    SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(381 pages)
    Jun, 2019
    - Oct, 2024
  • SCRUM Developer
    SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(381 pages)
    Apr, 2019
    - Oct, 2024
  • ITSM20F IT Service Management Foundation ISO IEC 20000
    EXIN your ICT competence partner
    Feb, 2019
    - Oct, 2024
  • SCRUM Fundamentos
    SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(381 pages)
    Jan, 2019
    - Oct, 2024
  • ITIL FUNDAMENTOS V3
    EXIN your ICT competence partner
  • ITIL OSA
    PEOPLECERT
  • ITIL RCV
    PEOPLECERT

Experience

  • Focus on services, SA de CV
    • Mexico
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Consultor de procesos
      • Nov 2019 - Present

      Gestión de los procesos de Conocimiento, Cambios, Incidentes y Requerimientos apegado a ITIL

    • Supervisor de operaciones
      • Sep 2017 - Nov 2019

      Responsable del cumplimiento de los niveles de servicio comprometidos de la mesa de servicios

  • Mainbit
    • Mexico
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Supervisor
      • Mar 2015 - Mar 2017

  • DTXT
    • Ciudad de México y alrededores, México
    • Supervisor de operaciones
      • 2012 - 2013

Education

  • Universidad del Valle de México
    Licenciatura, Informática Administrativa
    2000 - 2004

Community

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