Caseworker

• Jan 2023 - Present

Youth Support Worker

• Dec 2022 - Jan 2023

Artist/ Art Tutor (Youth)

• Jan 2015 - Present

Artday Sunday Funday - I began Artday Sunday Funday to connect and provide a creative outlet for the children living in my local area. I began facilitating an art day once a month where children of diverse backgrounds could get together to explore and develop their own creative identities. Each session varied in terms of focus and often surrounded perceptions of self and other, family, community, and environment. These ideas were explored through their individual symbolic references adopted by a variety of media including, paints, masks, paper, pencils, found organic media (leaves, flowers, sticks etc). Resident Artist - Zen Garage Exhibiting, facilitating, contributing, and running multiple events both inside and outside of the business while recognized as the Resident Artist. Many of these events were run monthly and were often targeted at bringing the community and their shared passions together. These events included, Fuel for Charity, Cars Zen Coffee, End of Month Meet, World Time Attack and most memorably Cars Zen Art. In-house, I was often responsible for the tracking, packing and second of merchandise. Exhibiting - Exhibited - Group Show, Master of Art Therapy (2021) Exhibited – Guerrilla Street Gallery (2020) Exhibited – Group Show, St George College of Fine Arts (2015) Exhibited – Cars Zen Art (2014) Published – Australian Infront (2015) Exhibited – Art Express (2011) Elyse Talbot Award - Drama (2011) Academic Excellence – first in year for Visual Art (2011)

Mental Health and Wellbeing Assistant

• Aug 2021 - Nov 2022

As a Mental Health and Wellbeing Assistant, I work across mental health promotions to support staff, supporting students. This involves but is not limited to, co-facilitating and designing resources, campaign material, and events. My role also includes working with key stakeholders across the welfare, disability, counselling, and equity diversity teams in delivering and co-facilitating workshops and programs in mental health and wellbeing to support and assist staff and students. As part of the role, I am also responsible for managing and referring students or staff to support services who may be experiencing mental health or other issues impacting on their wellbeing.

Student Support Officer

• Sep 2019 - Jun 2022

Guiding and supporting domestic and international prospective, new, and current students with course, admission, and enrolment information over the phone, email, and webchat. Our team answers over 90 000 calls, 70 000 emails and 15 000 webchat enquiries annually. Assistance and experience working with the Universities stakeholder shifts including Capital Works Facilities, Parking, Scholarships, Social Media and the Coronavirus Advice Line. Supporting the Marketing and Office of Estate and Commercial with multiple external events. Ranked 3rd in 2021 for the CSBA- ATEM Future Students Benchmarking Program in 2021 with an overall score of 84%. Average personal ranking per month at 90%.

Clinical Placement (MAThR)

• Aug 2022 - Oct 2022

As part of my clinical placement I was solely responsible for the delivery and facilitation of art therapy in support of consumers admitted on the sub-acute ward. This involved liaising and working alongside a multidisciplinary team to best support the treatment plans and progress of consumers through art therapy. Art therapy was conducted in both group and individual settings and reported back through the wider treating team in handovers, MDT'S, as well as reporting in EMR. My role was fundamental in educating and advocating for art therapy as a profession and saw great support from clinicians in various disciplines. It was also well received by consumers and provided beneficial alternatives to traditional verbal psychotherapies.

Clinical Work Based Placement (MAThR)

• Feb 2022 - Oct 2022

As part of my clinical placement I have implemented art therapy within the current wellbeing services teams where it has not been done before. This has included designing, planning, proposing and delivering art therapy programs and workshops across diverse student groups to support their mental health and wellbeing. It has meant independently liaising and working collaboratively with colleagues and stakeholders across support services. I have implemented directives and themes into workshops with staff and students and provided tools and resources to assist in the delivery, safety, and expression of those involved. Due to the nature of art therapy not being implemented previously, I have also been responsible for reporting and collating data of art therapy within this setting. The implementation of my work has led to strong rapport and partnerships that will continue to grow throughout the year, leading to further opportunities for art therapy across the university.

Sales Consultant

• Oct 2019 - Dec 2019

Sourced, advised, and consulted with local prospective clients with regards to creative services that would aid in the success and ease of their respective businesses. Consulted with team on in-house creative projects. Assisted with administrative duties, and the scheduling of client meetings. Sourced, advised, and consulted with local prospective clients with regards to creative services that would aid in the success and ease of their respective businesses. Consulted with team on in-house creative projects. Assisted with administrative duties, and the scheduling of client meetings.

Senior Receptionist

• Feb 2015 - Feb 2018

Customer Service and experience, member experience/satisfaction- complaints enquires, membership actions, Administration- Stock balance, Stock take, banking, vetting; membership enquiries, training of new staff.

Corporate Receptionist

• Jan 2017 - Apr 2017

Customer Service, member experience/satisfaction; complaints, enquiries, membership actions. Administration, catering, post, calendar/meeting management.

Membership Services Representative

• Nov 2015 - Feb 2017

Customer Service, member experience/satisfaction- complaints enquires, membership actions,Administration- Stock balance, Stock take, banking, vetting; membership enquiries - Sales,KPI’s, Training of new staff.

Membership Consultant

• Sep 2013 - Jan 2015

Management responsibilities; running a successful and efficient team, planning of daily, weekly and monthly targets, sale of memberships, Customer Service; member experience/satisfaction, responsible for member attrition, movement.

Direct Sales Representative

• 2013 - 2013

Face to face marketing representing The Australian Red Cross and Mission Australia; skills in Training and Coaching of multiple people, vast knowledge of sales skills and the systems, Field Marketer (residential), Customer Service. Face to face marketing representing The Australian Red Cross and Mission Australia; skills in Training and Coaching of multiple people, vast knowledge of sales skills and the systems, Field Marketer (residential), Customer Service.

Sales Representative

• 2011 - 2012

Customer service, creating phone contracts for customers, phone repairs (ELF, DOA, RMS), filing and admin work, solving technical issues with phones, cash handling and till operation, purchase orders. Customer service, creating phone contracts for customers, phone repairs (ELF, DOA, RMS), filing and admin work, solving technical issues with phones, cash handling and till operation, purchase orders.