Experience

Sene

• United States
• Retail
• 1 - 100 Employee

• Marketing & Product Project Manager

  • May 2022 - Present

• Marketing and Product Coordinator

  • Aug 2021 - Present

• Marketing and Product Coordinator

  • Jun 2021 - Aug 2021



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Customer Success Specialist

  • Jul 2020 - Jun 2021

  -Received 100% quality analysis score for on-the-job training activities performed in live costumer environment -Provide new and expanded consumer solutions to customers seeking improved services -Use professional judgement of the company’s internal policies and guidelines and use it to gain trust, revenue and retention with the customers -Being the company’s vision and culture to lie by shaping the customer experience -Received 100% quality analysis score for on-the-job training activities performed in live costumer environment -Provide new and expanded consumer solutions to customers seeking improved services -Use professional judgement of the company’s internal policies and guidelines and use it to gain trust, revenue and retention with the customers -Being the company’s vision and culture to lie by shaping the customer experience



Adair Style Studio

• Charlotte, North Carolina

• Marketing and Retail Merchandisi

  • Jun 2019 - Aug 2019

  -Created unique content on company website and social media to conduct digital sales and conversion on the website -Implemented the latest digital marketing strategies through social media to increase followers and engagement -Enhanced communication skills through collaboration with coworkers to collect necessary content for product offerings -Organized and facilitated in-store events to increase sales through community engagement (Therapy Thursday) -Created unique content on company website and social media to conduct digital sales and conversion on the website -Implemented the latest digital marketing strategies through social media to increase followers and engagement -Enhanced communication skills through collaboration with coworkers to collect necessary content for product offerings -Organized and facilitated in-store events to increase sales through community engagement (Therapy Thursday)



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jun 2019 - Aug 2019

  -Greet all customers and provide exceptional service to meet their fashion needs -Created a more personalized consumer shopping experience using Personal Book software -Maintain neat, orderly sales floor to ensure positive customer experience -Design and assemble in-store clothing / product displays using company guidelines and personal sense of style -Greet all customers and provide exceptional service to meet their fashion needs -Created a more personalized consumer shopping experience using Personal Book software -Maintain neat, orderly sales floor to ensure positive customer experience -Design and assemble in-store clothing / product displays using company guidelines and personal sense of style



Fresh Prints

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Campus Manager

  • Oct 2017 - Aug 2019

  -Establish customer base at ECU campus and facilitate orders of custom graphic merchandise -Work directly with customers to design custom graphics, provide merchandise options, and negotiate pricing -Followed up with clients to ensure that their needs were met and orders were completed -Turned the company’s revenue on Easy Carolina University’s campus from $0-$30,000 in one year -Establish customer base at ECU campus and facilitate orders of custom graphic merchandise -Work directly with customers to design custom graphics, provide merchandise options, and negotiate pricing -Followed up with clients to ensure that their needs were met and orders were completed -Turned the company’s revenue on Easy Carolina University’s campus from $0-$30,000 in one year



UnCommon Fashion

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Junior Account Manager

  • May 2018 - Aug 2018

  - FRNCH brand representative for AmericasMart Trade Show in Atlanta, GA and Southeast Territory at 2018 Las Vegas Project Tradeshow -Assisted buyers with wholesale order enquiries such as providing line sheet descriptions and product knowledge -Assisted Brand Managers with setting client / potential client appointments to the market by hot and cold calling -Completed merchandising activities for market samples; Created merchandise inventory log and verify inventory - FRNCH brand representative for AmericasMart Trade Show in Atlanta, GA and Southeast Territory at 2018 Las Vegas Project Tradeshow -Assisted buyers with wholesale order enquiries such as providing line sheet descriptions and product knowledge -Assisted Brand Managers with setting client / potential client appointments to the market by hot and cold calling -Completed merchandising activities for market samples; Created merchandise inventory log and verify inventory



Altar'd State

• United States
• Retail
• 700 & Above Employee

• Sales Representative

  • Jun 2017 - Aug 2017

  -Greet all customers and provide exceptional service to meet their fashion needs -Maintain neat, orderly sales floor to ensure positive customer experience -Design and assemble in-store clothing / product displays using company guidelines and personal sense of style -Complete sales transactions using company software system -Greet all customers and provide exceptional service to meet their fashion needs -Maintain neat, orderly sales floor to ensure positive customer experience -Design and assemble in-store clothing / product displays using company guidelines and personal sense of style -Complete sales transactions using company software system