Experience

Eastern Louisiana Mental Health System (ELMHS)

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Total Quality Management Director

  • Feb 2021 - Present

  TQM has 4 components that function to oversee the quality of the Hospital: Performance Improvement, Quality Assurance, Utilization Review, and Clients Rights. TQM has 4 components that function to oversee the quality of the Hospital: Performance Improvement, Quality Assurance, Utilization Review, and Clients Rights.



Eastern Louisiana Mental Health System

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Administrative Program Director: Environment of Care

  • Jul 2016 - Feb 2021

  Manage the departments that are responsible for the environment of the hospital: Facilities Maintenance, Safety, ITS, Infection Control, Biomedical Equipment, Nutritional Services, Housekeeping, and Telecommunications. Manage the departments that are responsible for the environment of the hospital: Facilities Maintenance, Safety, ITS, Infection Control, Biomedical Equipment, Nutritional Services, Housekeeping, and Telecommunications.



Eastern Louisiana Mental Health Systems

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Safety Agency Risk Director

  • Nov 2014 - Jul 2016



Walmart

• United States
• Retail
• 700 & Above Employee

• Market Asset Protection Manager

  • May 2012 - May 2014



Sears Holdings

• India
• IT Services and IT Consulting
• 500 - 600 Employee

• Territory Loss Prevention Manager

  • Sep 2009 - Dec 2011

  Responsible for protecting company assets by managing technician compliance to company processesPartner with Region and District management to design and conduct KPI Assessments to ensure optimal operational, safety and physical security standards Influence the Safety Program for 2,700 technicians, in 14 Districts, across 25 statesPartner with Sedgwick and District staff to manage all Worker's Comp, Auto Liability, General Liability, and Completed Operations claims; investigate potential fraudulent/suspicious/high loss claimsInvestigate and resolve incidents of association dishonesty



Gottschalks

• Retail
• 100 - 200 Employee

• District Loss Prevention Manager

  • Oct 2006 - Jun 2009

  Responsible for 8 stores covering over 100 miles in the Bay Area and Central ValleyManage a staff of 18 agents whose responsibilities in the stores are equivalent to the duties of a Supervisor Responsible for the shrink figures in all 8 stores. Manage that process monthly through Shortage Action Plan audits with the Senior Store Leadership Investigate and close instances of Internal Dishonesty and fraudResponsible for a $355,000 payroll budgetManage a $15, 710 expense budget Responsible for 8 stores covering over 100 miles in the Bay Area and Central ValleyManage a staff of 18 agents whose responsibilities in the stores are equivalent to the duties of a Supervisor Responsible for the shrink figures in all 8 stores. Manage that process monthly through Shortage Action Plan audits with the Senior Store Leadership Investigate and close instances of Internal Dishonesty and fraudResponsible for a $355,000 payroll budgetManage a $15, 710 expense budget



Mervyns

• Retail
• 300 - 400 Employee

• Area Loss Prevention Manager

  • Jun 2005 - Oct 2006

  In Top 5 for Internal case production for the company in 4 of 6 months in 2006 in D115 Responsible for assisting in the training and development of a team of 18 LP personnelAssisted in the training of store and LP personnel during a complete systems change over, IE POS, Cash Management, LP Case Management, Electronic Journal, Aspect Exception ReportingHelped over-see district in absence of a DLPM for 4 months, maintaining a consistent level of performance with-in the store teams. Split the responsibility of the DLPM audits with my ALPM peer while maintaining the level of internal case productionAs the LPM in the Alameda location my team had 199 shoplift cases in 2005 vs. 104 in 2004. We also had 14 internal cases in 2005 (with-in a 5 month period) vs. 6 in 2004. I played a part in reducing the shrink in this location with-in a 6 month period of time from $720,000 to $498,000 in 2005



Old Navy

• United States
• Retail
• 700 & Above Employee

• Loss Prevention Manager

  • Mar 2004 - May 2005

  Managed the Loss Prevention team of 8 agents in the Flagship store Responsibilities grew to include 2 smaller locations; Responsible for the implication of tactical techniques and a proactive approach to deterring theft in this Managed the Loss Prevention team of 8 agents in the Flagship store Responsibilities grew to include 2 smaller locations; Responsible for the implication of tactical techniques and a proactive approach to deterring theft in this



Meier & Frank

• United States
• Retail

• Loss Prevention Manager

  • Jun 1998 - May 2003

  Responsible for the total shrink reduction programs in 6 stores during my 5 years with Meier & Frank. My average tenure at any one store was 6-8 months before being moved to another location to repair and rebuild the Loss Prevention programs with-in that store. Averaged 121 shoplift apprehensions per year as well as 36 internal cases per yearCertificationsWicklander-Zulawski Interview and Interrogation 2000 & 2006Basic Tactical Training 2000Systems KnowledgeAPIS, ASPECT, Eastbourne, Foxmon, Intellex, Loronix, Microsoft Office, Possum, ProAct, Sensormatic, WAZAGUA, XBR