Experience

Innovative FOTO

• United States
• Entertainment Providers
• 1 - 100 Employee

• Systems Administrator

  • Aug 2015 - Present



INEX Capital & Growth Advisors

• United States
• Insurance
• 1 - 100 Employee

• Technical Support Specialist

  • Jun 2012 - Aug 2015

  Sole IT support provider for multiple independent businesses supporting 50+ Windows 7/8 desktops/laptops and Windows 2012/2008/2003 Servers.Responsibilities/Achievements include:• Installation, configuration, and support of Windows 2008 and 2012 Servers• Responsible for migrating all services, applications and files from Windows 2003 servers• Active Directory management/migration• Installation, configuration, and support of user desktops and laptops• Responsible from migrating all from Windows XP• Deploy, configuration and support of AMS360 and Sagitta• Configure multiple RDP connections on user desktops• Manage the Office 365 Exchange domains and accounts• Responsible for migrating multiple domains/email accounts from independent hosted environments to our Office 365 account• Setup and deploy Office 365 message encryption option• Managed hosted email accounts• Provide IT support for Apple clients• Manage the businesses virus/spam software• Manage the businesses backup utilizing MozyPro for Business• Responsible for software license management and external DNS registration• Monitor, configuration of SonicWall TZ215W at multiple locations• Improve network performance by replacing Netgear firewall/switches



Zco Corporation

• United States
• Software Development
• 1 - 100 Employee

• Systems and Process Analyst

  • Sep 2010 - Jun 2012

  Provide IT support for Apple and Windows clients including backup and virus protection. Manage hosted email accounts. Build test servers utilizing Windows Server 2008 and SQL Server 2008. Prepare and maintain IT documentation for domain registrations, network configurations, and security settings. Manage the company's cell phone plans. Purchase and inventory all test equipment (i.e. iPhones, iPads, Android phones, Blackberrys, etc.). Provide IT support for Apple and Windows clients including backup and virus protection. Manage hosted email accounts. Build test servers utilizing Windows Server 2008 and SQL Server 2008. Prepare and maintain IT documentation for domain registrations, network configurations, and security settings. Manage the company's cell phone plans. Purchase and inventory all test equipment (i.e. iPhones, iPads, Android phones, Blackberrys, etc.).



Spear

• Printing Services
• 100 - 200 Employee

• Senior Systems Administrator

  • Jun 2008 - Jan 2010

  Lead role assisting domestic and international IT Administrators in supporting 30+ Windows 2003 Servers and 300+ Windows XP Workstations. Lead Exchange and Blackberry systems engineer responsible for the design, implementation, and maintenance/support of the corporate messaging and communication servers. Other responsibilities/achievements include:• Deployment, management, and support of company's internally developed business system software• Installation and monitoring of plant SQL servers with terminal services in application mode (RDP) to support the company's business system• Monitoring and support of corporate SQL server• Installation, configuration, and support of replacement BlackberryServer and migration of all users without service disruption• Design, deployment, and management of group policies within active directory• Management and monitoring of active directory assuring company's FSMO roles are properly placed• Management and monitoring of active directory sites and services assuring correct configuration and successful replication• Manage company's enterprise virus/spam software• Manage company's backup and disaster recovery utilizing Symantec Backup Exec, as well as, SQL Server Maintenance plans and Redgate SQL backup• Monitor file security on enterprise servers correcting at risk issues• Evaluating system solutions for both local and enterprise use• Infrastructure design and implementation• Manage DFS (File Replication) infrastructure• Responsible for software license management and external DNS registration• Hardware and software acquisition recommendations• Interfacing directly with ISP provider for all troubleshooting and configuration issues• Manage migration of two sites to new AVST CallXpress voicemail system• Instruct staff in the use of standard business and administrative software, providing written documentation where required

• Systems Administrator

  • Jun 2003 - Jun 2008

  Site IT Administrator supporting two sites with over 10 Windows 2000/2003 Servers and 100+ Windows XP workstations.Other responsibilities included:• Installation, configuration, and support of user desktops and laptops• Installation, configuration, and support of Enterprise: Blackberry Server, Exchange Server, ISA Server, BizTalk Server, Certificate Services, Terminal Services License Server, Trend Micro Web Security and Messaging Security Suites, Netilla SSL VPN Appliance• Installation, configuration, and support of site specific: Symantec Backup Exec Server, Trend Micro OfficeScan Server, ADP/ETime Server• Installation, configuration, and support of corporate terminal server with terminal services in application mode (RDP) for: Remote access to ADP server and Macola server applications• Manage LAN/WAN wired and wireless network connections with a thorough understanding of TCPIP• Troubleshoot network performance issues• Configuration and support of proprietary RF application using MC9090 and MC7090 Symbol Scanners• Installation, configuration, and support of proprietary press software utilizing SQL 2000 MSDE• Lead role in the implementation of a second tree to our Active Directory infrastructure• Responsible for the removal of second tree after that portion of the business was sold• Managed the growth of Active Directory to 6 sites worldwide, as well as, 4 offsite warehouses connecting via a VPN Tunnel• Worked with Microsoft and other third party Technical Support Engineers, as needed, to troubleshoot/repair issues• Implement regular housekeeping procedures, including data backup• Support Apple Macintosh client connectivity to the network assuring access to email, file sharing and printers• Travel to other sites to assist in support and/or upgrades

• Desktop Support Technician

  • Jun 2000 - Jun 2003

  • Upgrade 40+ Windows 98 workstations to Windows 2000• Migration of all users and computers from Novell to Active Directory in Windows Server 2000• Install proprietary Business System Software utilizing SQL ODBC connections• Manage backup tapes• Manage ADP (payroll) server and client installations• Install, assemble and configure computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pulled cables and rewires or directed the rewiring of cables as required for new installations and office reconfiguration• Troubleshoot all PC hardware and software issues

• Accountant

  • Nov 1997 - Jun 2000

  • Responsible for inputting and submitting weekly Payroll utilizing ADP/InterPay payroll services• Print/review weekly time cards• Reconcile payroll report ensuring cash availability in the operating account to cover the expense; submit wire transfer as needed.• Accounts receivable: Cash receipts - Receive lockbox detail from the bank and enter into Macola database, ensuring any discounts/allowances taken are valid; researching any discrepancies Billing - Receive packing lists and bill of ladings from shipping and enter into Macola database; post/print/mail invoices Monthly A/R close - Reconcile A/R aging report to G/L account ensuring all cash receipts, credits, and billings for the month are posted; run period end close• Cash management: Download daily banking activity, print reports and analyze data; transfer cash into operating account as needed Control petty cash receipts/pay outs; replenishing cash on hand as needed• Reconcile G/L accounts and bank statements• Prepare and input monthly journal entries• Assist A/P as needed



International Shoe Machine Corp

• Accountant

  • Jun 1993 - Nov 1997

  Accountant• Prepare/analyze monthly financial statements• Reconcile G/L accounts and bank statements• Prepare monthly journal entries and work papers for annual audit• Prepare and file State Sales and Use Tax returns• Set up and maintain P&L, Balance Sheet, and Expense Schedules• Assist A/P and A/R as needed. Accountant• Prepare/analyze monthly financial statements• Reconcile G/L accounts and bank statements• Prepare monthly journal entries and work papers for annual audit• Prepare and file State Sales and Use Tax returns• Set up and maintain P&L, Balance Sheet, and Expense Schedules• Assist A/P and A/R as needed.



Fleet Bank-NH

• Sr. Accounting Clerk/Staff Accountant

  • May 1989 - Jun 1993

  Sr. Accounting Clerk/Staff Accountant (Sep 1991 - Jun 1993)• Responsible for reviewing Series EE Savings Bond applications and submitting them to the Federal Reserve Bank• Input of Teller Difference entries and creation of monthly report using Lotus 1-2-3• Created and maintained various spreadsheets to monitor specified loans• Processed all insurance claims• Daily and monthly reconciliation's on deposit accounts used internally, researching and resolving any discrepancies• Assisted customers with wire transfer funds (in U.S. dollars and foreign currency)• Performed various accounting duties, including preparation and input of G/L entries• Provided support to branches and departments in all areas of expertiseOther positions held at Fleet Bank-NH included:Administrative Assistant (Nov 1990 – Sep 1991)• Responsible for creation and maintenance of various databases used in Loan Review analysis and reporting• Provided administrative support for staff of 6, as well as coordinated functions relating to general office management. Proof Operator (May 1989 – Jun 1990)• Duties related to encoding, verifying, and balancing transactions completed by tellers.



Nashua Corporation

• Accounting Assistant

  • Nov 1979 - Mar 1989

  Accounting Assistant (Mar 1982 – Mar 1989)Prepared monthly journal entries, including: Sales, Returns and Allowances, Subsidiary Sales Office Expenses, and Inventory and Material Price Variance accruals. Performed analyses of sales returns and allowances, sales by market channel, and overseas subsidiary expenses. Reconciled raw material and finished goods inventory and researched issues. Preparation of actual unit cost reports by product lines, per unit income statements, and monthly inventory revaluation's. Assisted in the preparation of annual budgets, product standards, and monitoring month-end physical inventories.Other positions at Nashua Corporation included:Receptionist (Apr 1981 – Mar 1982)Greeted customers, answered telephones and provided typing support to all departments within the division. Assisted with daily computer operation to update system and produce reports. Customer Service Clerk (Nov 1979 – Apr 1981)Researched customer disputes and claims: resolved issues, coordinated customer returns and credit memos, and prepared necessary correspondence.