Experience

Serendipity Center Inc

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Systems Administrator, Student Records Database Analyst, Project Coordination/Project Manager

  • Aug 2023 - Present

  Advisory role to the C-level executives in the review of new and existing technology enhancements, process improvements, implementation and technical updates that would enrich and support the school, staff, IT, and outcomes projects. Project coordination for onboarding and implementation of new tools/systems. Management of the school database, as well as overseeing the day-to-day operations of the tools. School record keeping of student course history/transcripts/report cards/progress reports and all database student records. As the student records database analyst, develop and maintain a detailed understanding of many different tools and business processes. As well as the ability to interact with both technical and non-technical staff across various areas of responsibility.• Project manager/coordination (in support of the compliance manager) for the administrative compliance reporting, accreditation, annual evaluations and partnered school district contracts yearly projects..• Create and maintain all end user system documentation.• Account Management (account creation, deletion, security assignments, share configuration).• Maintain extensive knowledge of and perform agency grade reporting processes, transcripts, and mid-quarter grade reporting within the SIS.• Pro-actively audit and monitor all data inputs ensuring all record keeping guidelines are properly adhered to. • Provide technical support to all End Users. • Maintain the database. Insert new course information, update credit hour changes, revise program system settings.• Maintenance of academic records.• SIS configuration changes.• Maintain User Access to Student Records systems. Create User roles when needed for groups.• Update the student record system to reflect accurate enrollment statuses.• Create ad-hoc Excel reports for executives, administrators, and development.• SQL reporting server reports. Show less

• SIS Administrator, Project Coordination, Education Director/Principal’s Assistant, Supervisor.

  • Mar 2022 - Aug 2023

  Systems management for the SIS (Synergy)/Clever/Parentsquare/PrimeroEdge. Liaison between Program Staff/Administrators and Technology. Provides software and application technical training support for all system users within the school program. Multi-school administrator management and support through the breakthrough coaching model. • Maintains confidentiality, unquestionable integrity with FERPA guidelines• Maintains extensive knowledge of agency grade reporting processes and Student InformationSystem.• Proactively format, set-up, renew, SIS platform in time for beginning of new school yearconsistent with the standards of the school in areas such as but not limited to attendance,transcripts, schedules, school calendar.• Ensure proper tracking and accuracy, proactively work to ensure proper use of the SIS platform in order to capture data for state school requirements.• Ensure and enforce data input guidelines are properly adhered to.• Identify and inform relevant departmental staff of proper procedures within the application (bestpractices for the staff, system, or school) Advise executive director and school administrators of new opportunities and technical updates that would enrich and support the school operations, and procedures of the systems.• Ensures reporting compliance for districts, annual evaluations,and accreditation.• Ensures the completion of grades/transcripts and other required record keeping daily/quarterly/yearly in SIS, Including mid-term reports.• Technically support and assist managers, teachers, staff and other end users. Conduct usermeetings/training where appropriate.• Analyze and test program logic to assure issues reported or changes made are accurate and triage unexpected outcomes.• Develop and maintain user documentation.•Project support for the compliance manager and school administrators.•Project management in the implementation of new tools and processes.•Admin Staff Supervisor•Participate in interviews. Show less

• Education & Compliance Director Assistant and Principal’s Assistant

  • Jul 2019 - Mar 2022

  • Heavy calendar management and meeting coordination interfacing with allSerendipity Staff and Serendipity Stakeholders including meeting coordination forreoccurring meetings.•Keeping Ed Director and Principal on time and available for scheduled meetings following the breakthrough coaching model.•Billing reconciliation for multiple accounts.•Assist in communication to districts and our attorney to complete yearly contracts for students. Contract project management.•Manage, maintain, train to the use of the school SIS.•Cross trained in positions for coverage (Attendance & Program secretary/ Registrar)•Create and proof edit various documents for the principal and education director.•Gather evidence for Serendipity Center Private Alternative Certification Review. (Documentation, presentation documents and project management). Coordinate and schedule District site evaluations per county.•Assist Education Director for the 3-year School Accreditation Review. (Documentation, presentation documents and project management)•Collect, Input, verify, update, and prepare quarterly Grades/Report Cards & Midterm Progress Reports & Transcripts.•Researching information regarding grants for Title 1, Updating and applying for grants in which we qualify.•Manage supervision/observations/roster/lesson plans/syllabi/ expectations/goals/presidential awards submitted/ written evaluations/documentation sent to HR/yellow form review/call out expectations/completion of safe schools and direct report to the principal.•Schedule/purchase hotel or travel accommodations, trainings for off-site conferences for the principal/education director/SPED and other staff.•Administrative duties as needed for other administrators (Tier1/Tier 3/Program Manager/Treatment Director/Director/Chef)•Employee training, mentorship and daily management of the school receptionist.•Hotel/travel accommodations, trainings for off-site conferences for the principal/education director/ other staff. Show less

• Principal Assistant & Administrative Assistant

  • Feb 2018 - Jul 2019

  •Heavy calendar management and meeting coordination interfacing with allSerendipity Staff and Serendipity Stakeholders •Manage/maintain the SIS and conduct in person trainings for staff for the SIS.•Assist the family events coordinator. Planning, set-up and prep.•Proof edits various documents for the principal and education director. Communicate via email to various staff and outside people upon the principals, and education director’s behalf.•Billing Reconciliation for multiple accounts•Support Admissions manager with data entry/new student files as needed. •Maintain confidentiality in collecting data on assigned tasks of teachers to ensurecompletion, informs Principal to provide additional support.•Field, triage calls for the Principal and Education Director•Create and record robo calls, incoming calls for school messages for the mainphoneline system, inclement weather, parent notices & emergencies.•Employee training, mentorship and daily management of the school receptionist.•Review360 tracking for IEP goals.•Create printable database of student caseloads for Mental Health Clinical Case Managers•Administrative duties as needed for other administrators (Tier1/Tier 3/Program Manager/Treatment Director/Director/Chef)•Create Graduation Program, Senior Announcements/invitations, Senior brunch invitations•Field, triage calls for the principal •With leadership/principal direction, completes revisions to yearly school calendars forPrincipal approval as well as hours tabulations for ODE Show less

• Administrative Assistant & Receptionist/ Secretary

  • Jul 2015 - Feb 2018

  • Maintain smooth operations of the main office and entrance to the school. • Maintain safety protocols for visitors/ guests/ students within a locked facility. • Ordering for the school, office supplies, janitorial & maintaining stocked items.• Account reconciliation for bills & purchasing accounts.• Meal Card sales and weekly account reconciliation.• First point of contact for the schools main line, screen and direct calls, maintain knowledge of school operations/ policies/admission requirements and with ease and clarity communicate to the public/parents and school districts.• Proofing and editing student incident reports and reporting to the appropriate school district. • Reporting to attendance all absences/late arrivals/ early dismissals.• Receives all incoming mail/packages.• Tracking all secured equipment and materials to staff via check-in/out system.• Ensuring all visitors and guests have checked in and have the appropriate identification/ clearance.• Using the automated dialing system create and schedule phone messages for the school year.• Supervise students as needed.• Purchaser & management of the food pantry.• Apply for grants. • Assist in graduation preparation (create/print announcements, create/print senior luncheon invitations, etc.).• Maintain and schedule the yearly meetings/events/ school calendar on the companywide calendar system, maintain smooth scheduling of reserving rooms and multi-calendars.• Provide administrative duties and clerical support to the administrative offices, administrative support for special projects and reports.• Assist registrar with paperwork/filing/mailings/ form collection & distribution.• Tracking of holiday giving.• Supervise/train graduating students needing job experience or class credit.• Manage school wide PBIS tracking.• Maintain real time accounting ledger for purchasing.• Fundraising. • Teach and lead chess club.• Supervise students at chess tournaments off-site Show less

• K-12 School Front Office Management and Receptionist

  • Jul 2014 - Jul 2015

  • Maintain smooth operations of the main office and entrance to the school. • Maintain safety protocols for visitors/ guests/ students within a locked facility. • Ordering for the school, office supplies, janitorial & maintaining stocked items.• First point of contact for the schools main line, screen and direct calls, maintain knowledge of school operations/ policies/admission requirements and with ease and clarity communicate to the public/parents and school districts.• Typing & Proofing and editing student incident reports and reporting to the appropriate school district. • Reporting to attendance all absences/late arrivals/ early dismissals.• Receives all incoming mail/packages.• Tracking all secured equipment and materials to staff via check-in/out system.• Ensuring all visitors and guests have checked in and have the appropriate identification/ clearance.• Using the automated dialing system create and schedule phone messages for the school year.• Supervise students as needed.• Purchaser & management of the food pantry.• Assist in graduation preparation (create/print announcements, create/print senior luncheon invitations, etc.).• Maintain and schedule the yearly meetings/events/ school calendar on the companywide calendar system, maintain smooth scheduling of reserving rooms and multi-calendars.• Assist registrar with paperwork/filing/mailings/ form collection & distribution.• Tracking of holiday giving Gift Cards. Show less



Kristi Craven Photography, Blue Lagoon Weddings, Captured Stylistic Photography

• Buisness Owner, - Photographer, Production/ Set Design, Florist

  • Nov 2000 - Jul 2023

  Developed a functional business plan and concepts from the ground up. I was successful in launching my business in stages and was able to positively mark yearly business profit and growth. Key Contributions: • Small Business Owner. • Local Marketing and Business Advertising. • Client Billing and Accounting. • Client Estimates and Quotes. • Coordinating With local Businesses to Secure Product as well as Location Retention and exclusive client access. • Maintain Proper Licensing Requirements Per State Standards. • Client Recruitment, Cold Calling, Customer Service, Client Retention. • Small Business Development and Planning. • Product Delivery and Set-up. • Bookkeeping. • Set Design. Planning and Implementation. • Floral Arranging. • Specialized in Event Photography. Occasional Family, Baby and High School Senior on-site Sessions. • Successful Management of a Profitable Business. • Scouting and Securing Locations. • Sales. • Time Management/ Scheduling. Show less



WMMS

• United States
• Broadcast Media Production and Distribution

• 6th Grade Girls Volleyball Coach

  • Sep 2014 - Nov 2014

  •Coach, teach, train 6th grade middle school girls the rules, ethics, strategies, and effective skills of volleyball. •Create team practice plans •Supervise students on and off campus •Coach games •Teach students sportsmanship •Effectively communicate with parents •Coach, teach, train 6th grade middle school girls the rules, ethics, strategies, and effective skills of volleyball. •Create team practice plans •Supervise students on and off campus •Coach games •Teach students sportsmanship •Effectively communicate with parents



Evergreen School District

• Education Management
• 700 & Above Employee

• "Classified" Staff Subsitute

  • Dec 2013 - Jun 2014

  •On-Call classified staff substitute for various positions, grades and schools within the district. •On-Call classified staff substitute for various positions, grades and schools within the district.



Cornerstone Christian School

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Lead Pre-K Teacher

  • Jan 2008 - Jul 2013

  •Earned high marks for the quality of classroom teaching, lesson plans and instructional materials used in teaching. •Taught general education to Students with learning challenges within a mainstreamed, inclusive classroom. •Consistently commended for ability to redirect students exhibiting behavior problems by replacing disruptive, unproductive patterns with positive behaviors. •Trained teachers on classroom management. •Coordinated after school tutoring with parents •Enforced a mentoring program, increasing student development and enthusiasm for learning. •Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty. •Fostered lasting and meaningful relationships among students and parents through student fieldtrip, classroom activities, and regular correspondence. •Created and enforced child-based hands-on curriculum to promote student interest and receptive learning. •Developed and taught creative lessons from an overview scope and sequence to promote an interest and excitement for learning. •Measured educational success using bracken assessment testing in order to assess the child's growth and readiness to enter the private school setting. •Combined discipline plan with effective measures and various lesson plans to increase concentration, participation, and progress student accountability. •Instructed students in phonics-based learning with a consistent track record for students ready to move on to kindergarten, were AR assessed and able to read between a 1st and 3rd grade reading level. •Additional courses, workshops and special trainings to advance and develop my knowledge, understanding and skills to continually be on top of new techniques, skills, and discipline in varied areas to enable myself to continually grow as a teacher as well as equip myself with vital information to assist parents in crisis or need. •Interviewing New Teachers and Supporting Staff •Supervise Support Staff Show less



Living Hope Church

• United States
• Religious Institutions
• 1 - 100 Employee

• Service Coordinator

  • Jan 2007 - Dec 2007

  Staff and volunteer management for seven weekly multi-service Children’s Classes, ranging in ages from birth to 18 years old. Other duties included Project planning and management for large scale church functions. Created and implemented a first response program for families in crisis or need for multi-level support. Key Contributions: • Scheduled 200 plus staff and volunteers for 7 weekly children’s classes. • Project planning / management. • Management of classes/ staff / volunteers during class times. • Designed, created, and decorated with themed décor for the Children’s wing. • Oversaw all new volunteer and teacher training. • Conflict resolution for staff, volunteers, and parents. • Managed Family crisis situations. • Created a first response program for families in crisis or need. • Enforced background checks for all volunteers and teachers. • Mentored high school students to become class leaders and teachers. • Recruitment of new teachers and volunteers. • Create and maintain volunteer files. • Event set-up and tear down •Supervision of Staff & Vollunteers Show less



Juniper Trucking

• United States

• New Business Development, General Office Opperations, Freight Locator

  • 2001 - 2002

  Research and assist in new business development and set up. General office duties including paperwork, filing, organizing, phones, research, mapping, dispatch. Assist Freight Brokers in researching and securing freight contacts. Research and assist in new business development and set up. General office duties including paperwork, filing, organizing, phones, research, mapping, dispatch. Assist Freight Brokers in researching and securing freight contacts.



Attorney at Law

• Law Practice
• 700 & Above Employee

• Legal Secretary

  • Jan 2000 - Jun 2000

  Duties and responsibilities included all general office management and administrative functions for the legal office. As the legal secretary I excelled at superior customer relations, billing/ cash handling, preparation of legal documents such as legal documents for litigation and client confidentiality. Key Contributions: • High Volume Multi-phone System. • Customer Service, Greet Clients, Maintain Positive Client Relationship. • Filing, Faxing, Photocopying, Cashier, Billing • Coordination with Medical Providers. • Accurate Billing Protocol. • Data Entry. • New Client Interview, Client File Set-up and Management. • Assist Paralegal to Complete Client Legal Documents. • Front Office Management. • Create Legal Letters/ Documents. • Errands, Deliveries, Bank Deposits. • Archive Management. • Maintain Organization and Accuracy of Legal Files. • Typing, Email, 10-Key. Show less



Private Investor

• Investment Management
• 1 - 100 Employee

• Multi-Property Property Management

  • 2000 - 2000

  All facets of property management for four separate properties. Maintenance, hiring crews, remodeling, rental collections, evictions, bank deposits, landscaping, bookkeeping, accounting, and quotes. All facets of property management for four separate properties. Maintenance, hiring crews, remodeling, rental collections, evictions, bank deposits, landscaping, bookkeeping, accounting, and quotes.