Kristi Burke
Call Center Customer Service Representative at University at Buffalo Neurosurgery (UBNS)- Claim this Profile
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Bio
Merv Collins
I've known Kristi for a number of years and can highly recommend her as a hard working professional who takes great pride in paying attention to detail in her work and brings a mature and professional work ethic to all her assigned tasks. She strives for accuracy and timeliness in all her assignments and in my opinion, would be a great asset to any work team or company.
Merv Collins
I've known Kristi for a number of years and can highly recommend her as a hard working professional who takes great pride in paying attention to detail in her work and brings a mature and professional work ethic to all her assigned tasks. She strives for accuracy and timeliness in all her assignments and in my opinion, would be a great asset to any work team or company.
Merv Collins
I've known Kristi for a number of years and can highly recommend her as a hard working professional who takes great pride in paying attention to detail in her work and brings a mature and professional work ethic to all her assigned tasks. She strives for accuracy and timeliness in all her assignments and in my opinion, would be a great asset to any work team or company.
Merv Collins
I've known Kristi for a number of years and can highly recommend her as a hard working professional who takes great pride in paying attention to detail in her work and brings a mature and professional work ethic to all her assigned tasks. She strives for accuracy and timeliness in all her assignments and in my opinion, would be a great asset to any work team or company.
Experience
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University at Buffalo Neurosurgery (UBNS)
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United States
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Medical Practices
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1 - 100 Employee
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Call Center Customer Service Representative
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Jun 2017 - Present
Taking calls from patients, physicians, insurance companies, etc. Scheduling appointments, taking prescription refill requests, triaging physicians, nurses and others involved in patient care. Taking calls from patients, physicians, insurance companies, etc. Scheduling appointments, taking prescription refill requests, triaging physicians, nurses and others involved in patient care.
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UB Neurosurgery
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Buffalo, NY
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Medical Secretary
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Feb 2014 - Jun 2017
Medical Secretary to busy neurosurgeon and mid-level physician assistant. EMR chart prep, patient calls, scheduling testing, patient check-out and scheduling appropriate testing and follow up appointments. Medical Secretary to busy neurosurgeon and mid-level physician assistant. EMR chart prep, patient calls, scheduling testing, patient check-out and scheduling appropriate testing and follow up appointments.
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Medical Secretary/transcriptionist
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Jun 2001 - Feb 2014
Telephone triage, patient scheduling, entering patient information into EMR, transcription, assisting in setting up diagnostic testing, preauthorizing diagnostic studies through insurance companies. Assisting physician and nurse in day to day management of practice. Telephone triage, patient scheduling, entering patient information into EMR, transcription, assisting in setting up diagnostic testing, preauthorizing diagnostic studies through insurance companies. Assisting physician and nurse in day to day management of practice.
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Scheduler/transcriptionist per diem
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Jul 2008 - Nov 2013
scheduled patients/telephone triage in multiphysician practice, medical transcription. Currently medical transcriptions from home per diem. scheduled patients/telephone triage in multiphysician practice, medical transcription. Currently medical transcriptions from home per diem.
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Medical Secretary
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Apr 1990 - Jul 1999
Medical transcription, scheduling, rooming patients, creating practice management reports, insurance coding. Medical transcription, scheduling, rooming patients, creating practice management reports, insurance coding.
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Community
