Kristen Martinez

Account Manager at Diedrich RPM | Research Propelled Marketing
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St Paul, Minnesota, United States Contact Info, US

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • Jul 2018 - Present

      Develop and manage marketing plans, project plans, status updates, project timelines and budgets Form lasting and effective relationships with clients and maintain a proven track record of strong ROI for marketing initiatives Provide clear, timely direction to the internal marketing team to ensure accuracy in scope of work and timelines are met for clients Demonstrated the ability to clarify and restructure internal bottlenecks to enhance team performance Spearheaded the… Show more Develop and manage marketing plans, project plans, status updates, project timelines and budgets Form lasting and effective relationships with clients and maintain a proven track record of strong ROI for marketing initiatives Provide clear, timely direction to the internal marketing team to ensure accuracy in scope of work and timelines are met for clients Demonstrated the ability to clarify and restructure internal bottlenecks to enhance team performance Spearheaded the implementation of new and simplified business processes in order to increase team capacity and output Show less

    • Luxembourg
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Project Manager
      • Apr 2018 - Jul 2018

      Engagement and service setup. Execution of service quality plan (SQP). Process execution, improvement and optimization. Monitoring of overall workflow timelines including service delivery Project financials including P&L for the project (revenue, gross and contribution margin), preparing invoices, managing KPIs and reporting. Identification and reporting of cross-selling opportunities to account management. Client relationships management, including mid-to-upper level… Show more Engagement and service setup. Execution of service quality plan (SQP). Process execution, improvement and optimization. Monitoring of overall workflow timelines including service delivery Project financials including P&L for the project (revenue, gross and contribution margin), preparing invoices, managing KPIs and reporting. Identification and reporting of cross-selling opportunities to account management. Client relationships management, including mid-to-upper level operational contacts, representing the organization to the customer and ownership of customer satisfaction.

    • Project Coordinator
      • Jun 2017 - Mar 2018

      Coordinate internal resources and vendors for timely execution of projects Develop a detailed project plan to track progress Create project budgets and ensure resource availability and allocation Ensure that projects are delivered on-time, within scope and within budget Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques Manage relationships with all clients… Show more Coordinate internal resources and vendors for timely execution of projects Develop a detailed project plan to track progress Create project budgets and ensure resource availability and allocation Ensure that projects are delivered on-time, within scope and within budget Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques Manage relationships with all clients and stakeholders

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Missionary
      • Jan 2016 - Nov 2016

      11 Countries in 11 Months Effectively fundraised $16,270 through creative and innovative methods Traveled to 11 countries in 11 months to serve the local communities, build relationships, and share love with the nations Worked one-on-one and in a classroom setting with spanish-speaking, disadvantaged youth to foster intellectual and personal growth Monitored classroom metrics to track student progress Mentored recovering youth addicts in the topics of self-worth, personal growth, and future… Show more Effectively fundraised $16,270 through creative and innovative methods Traveled to 11 countries in 11 months to serve the local communities, build relationships, and share love with the nations Worked one-on-one and in a classroom setting with spanish-speaking, disadvantaged youth to foster intellectual and personal growth Monitored classroom metrics to track student progress Mentored recovering youth addicts in the topics of self-worth, personal growth, and future goals Developed an acute sense of self-awareness as well as a strong understanding of different people and cultures Developed a team mindset by living and working alongside my team in various ministries all over the world Show less

    • United States
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Marketing Specialist
      • Oct 2013 - Dec 2015

      Greater Minneapolis-St. Paul Area Managed and maintained customer Ergonomics Assistance program Was responsible for assisting customers with all online inquiries as well as working alongside account representatives to increase sales Managed eCommerce website Added and Updated all Web Content Email Marketing Designed company marketing materials with Adobe Creative Suite Online Advertising - Google Adwords + Google Analytics Lead Generation Social Media Marketing on company's Facebook, Twitter, LinkedIn… Show more Managed and maintained customer Ergonomics Assistance program Was responsible for assisting customers with all online inquiries as well as working alongside account representatives to increase sales Managed eCommerce website Added and Updated all Web Content Email Marketing Designed company marketing materials with Adobe Creative Suite Online Advertising - Google Adwords + Google Analytics Lead Generation Social Media Marketing on company's Facebook, Twitter, LinkedIn, Pinterest, and Google+ Wrote company blog List Management Show less

    • Product Management Intern
      • Jun 2013 - Sep 2013

      Greater Minneapolis-St. Paul Area Assisted the Project Manager manage and optimize Conversion Advantage products offered by FindLaw Wrote detailed internal and customer-facing video training scripts for newly launched products Gathered data from FindLaw and similar businesses to create competitive analyses Gathered, analyzed, and presented data regarding vendor performance Compiled daily New Product Sales Reports Wrote new product requirements Wrote blog posts and product collateral for a new product… Show more Assisted the Project Manager manage and optimize Conversion Advantage products offered by FindLaw Wrote detailed internal and customer-facing video training scripts for newly launched products Gathered data from FindLaw and similar businesses to create competitive analyses Gathered, analyzed, and presented data regarding vendor performance Compiled daily New Product Sales Reports Wrote new product requirements Wrote blog posts and product collateral for a new product launch Created a project plan and timeline for existing product testing Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Marketing Communications Intern
      • Feb 2013 - May 2013

      Greater Minneapolis-St. Paul Area Provided support to ALSAC’s marketing and fundraising efforts for various events Assisted with operations related to current fundraising activities including cold calls, research, and mailings Wrote press releases Created and implemented an effective social media strategy Increased my creative capacity by brainstorming new marketing strategies Scheduled meetings and assisted in scheduling of fundraising events Managed company calendar

    • Marketing and Management Intern
      • Jun 2012 - Oct 2012

      Greater Minneapolis-St. Paul Area Was responsible for standard office procedures including answering telephones, distributing faxes and interoffice communications, scheduling, filing, copying, word processing, ordering office supplies, and receiving deliverables Assisted in preparing and processing various reports, presentations and documents Served as company event coordinator, including planning and coordination of all RBA-sponsored events Assisted in scheduling the CEO's travel logistics and budget Created… Show more Was responsible for standard office procedures including answering telephones, distributing faxes and interoffice communications, scheduling, filing, copying, word processing, ordering office supplies, and receiving deliverables Assisted in preparing and processing various reports, presentations and documents Served as company event coordinator, including planning and coordination of all RBA-sponsored events Assisted in scheduling the CEO's travel logistics and budget Created, organized, and maintained new employee files for HR & Accounting Manager Managed the content scheduling, creation, research, monitoring and ongoing updates for integrated RBA sites including Facebook, LinkedIn, Twitter, and the company Intranet Show less

    • Historian
      • Dec 2010 - Aug 2011

      Greater Minneapolis-St. Paul Area Maintained the historical records and inventory of the chapter, including the scrapbook, petition, and photographic reports on all chapter events Was responsible for ordering all new Delta Sigma Pi apparel

    • Entertainment Providers
    • Project Manager
      • Sep 2010 - May 2011

      Greater Minneapolis-St. Paul Area Managed the Campbell's Let's Can Hunger Challenge project Coordinated and oversaw a team of volunteers Organized food drives on and off campus Organized Hunger Awareness Week at St. Thomas Worked to raise hunger awareness at St. Thomas and in surrounding neighborhoods by creating an effective advertising campaign Fundraised over $8000 over the course of three weeks

    • Tour Guide/Tommie Ambassador
      • Aug 2009 - May 2010

      Greater Minneapolis-St. Paul Area Responsible for developing a rapport with prospective students and families Assisted with tours and large Admissions events, including hosting students overnight

Education

  • University of Saint Thomas - School of Business
    BA, Business Administration and Communications
    2009 - 2013
  • The House School of Ministry
    Pastoral Degree, Bible/Biblical Studies
    2017 - 2019
  • Pontificia Universidad Católica de Valparaíso
    Minor, Spanish
    2011 - 2011

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