Kristen Shedd
Customer Success Manager at LatelyAI- Claim this Profile
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Experience
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LatelyAI
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Customer Success Manager
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Jan 2021 - Present
Lately’s A.I. learns which words will get you the most engagement and turns video, audio and text into dozens of social posts. Unlock which words will get you the most engagement with artificial intelligence that studies what your audience wants to read, hear or watch. Lately’s A.I. content-generator will then atomize any interview, webinar, conference panel, podcast, blog, PDF, word document or newsletter into lead-generating social posts that get next-level results. Because that’s the power of artificial intelligence.
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Call Center Customer Service Representative
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2018 - Jan 2021
Recommends merchandise based on customer needs and desires and builds relationships with customers. Provides effective customer service to solve problems. Recommends merchandise based on customer needs and desires and builds relationships with customers. Provides effective customer service to solve problems.
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Kitchen Collage
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United States
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Retail
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Sales Floor Associate
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May 2013 - Mar 2018
Ability to communicate technical culinary information that generated sales. Collaborates with floor sales team to achieve daily and weekly sales goals.
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Warehouse Associate
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Oct 2010 - May 2013
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Education
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University of Pittsburgh
Bachelor of Arts - BA, Political Science and Government