Kristen L.

911 Emergency Dispatcher at CITY OF GROSSE POINTE WOODS
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Contact Information
us****@****om
(386) 825-5501
Location
Detroit Metropolitan Area, US
Skills

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Credentials

  • Emergency Fire Dispatcher Certification (EFD)
    International Academies of Emergency Dispatch
    Apr, 2021
    - Oct, 2024
  • Emergency Medical Dispatcher Certification (EMD)
    International Academies of Emergency Dispatch
    Jun, 2019
    - Oct, 2024
  • CPR & AED
    American Heart Association

Experience

  • CITY OF GROSSE POINTE WOODS
    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • 911 Emergency Dispatcher
      • Jul 2022 - Present

  • Southeast Regional Emergency Services Authority (SERESA)
    • 911 Emergency Dispatcher
      • Apr 2021 - Jul 2022

      • Serving the communities of Eastpointe, St. Clair Shores, Roseville and Fraser• Answering emergency and non emergency calls and dispatch the appropriate resources (Police, Fire, EMS)• EMD & EFD certified • Serving the communities of Eastpointe, St. Clair Shores, Roseville and Fraser• Answering emergency and non emergency calls and dispatch the appropriate resources (Police, Fire, EMS)• EMD & EFD certified

  • City of Auburn Hills
    • United States
    • Government Administration
    • 1 - 100 Employee
    • Police Officer
      • Jul 2020 - Nov 2020

      MCOLES certified officer MCOLES certified officer

  • City of Birmingham, Michigan
    • United States
    • Government Administration
    • 1 - 100 Employee
    • 911 Emergency Dispatcher
      • Nov 2017 - Jan 2020

      • Served The City of Birmingham and the Village of Beverly Hills• Answer emergency and non emergency calls and dispatch the appropriate resources (Police, Fire, EMS)• Understood and operated complex computer software systems such as CLEMIS (CAD system) and LEIN • Required the ability multitask and handle a high stress environment efficiently

    • Parking Enforcement Officer
      • Apr 2017 - Nov 2017

      • Enforcement of the City’s and State’s parking ordinances • Assisted citizens and the Birmingham Police Department with miscellaneous duties

  • United States Probation Office, Eastern District of Michigan
    • Intern
      • Sep 2019 - Dec 2019

      Assist and observe Probation Officers, in both Pre Sentencing & Supervisory divisions, with miscellaneous duties and assignments Assist and observe Probation Officers, in both Pre Sentencing & Supervisory divisions, with miscellaneous duties and assignments

  • Charter Township of Shelby
    • United States
    • Government Administration
    • 1 - 100 Employee
    • Building Department Clerk (Intern)
      • Jun 2015 - Apr 2017

      The Building Department helps in enforce the State of Michigan's building, electrical, mechanical and plumbing codes with the goal to make sure all residents are safe. The building department also works together with the code enforcement branch, which enforces codes and ordinances in residential and commercial areas. During my time at the Shelby Township Building Department, I experienced personal and professional growth in many different ways. From clerical skills, to handling residents and contractors in a professional manner, the building department taught me an immense amount of education in building safety and procedure, as well as insight into how a municipal department operates efficiently.

Education

  • Madonna University
    Bachelor's of Science, Criminal Justice
    2018 - 2019
  • Macomb Community College
    Associate of Applied Science, Homeland Security
    2016 - 2019
  • Oakland Community College
    Police Academy
    2020 - 2020

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