Kristen Kruck-Bautista

Event Experience Manager at New York Hilton Midtown
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area, US

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Becky Strumpf, CMP

Kristen is a supremely organized and professional team member who would be a true asset to any team. Her ability to balance multiple complex tasks is exemplary, and her work ethic is unmatched. I am confident that her creativity, personable professionalism and work experience would make her an invaluable addition to any organization.

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Credentials

  • Delphi FDC
    Hilton
    Feb, 2020
    - Nov, 2024
  • OnQ
    Hilton
    Dec, 2017
    - Nov, 2024
  • Delphi
    Hilton
    Jan, 2017
    - Nov, 2024
  • Front Desk Representative
    AHLEI - American Hotel & Lodging Educational Institute
    May, 2016
    - Nov, 2024
  • Front Office Manager
    American Hotel & Lodging Association
    Dec, 2014
    - Nov, 2024
  • ServSafe Food Handler
    National Restaurant Association
    Mar, 2015
    - Nov, 2024
  • TIPS Certification
    Tips Alcohol
    Dec, 2016
    - Nov, 2024

Experience

    • United States
    • Hospitality
    • 100 - 200 Employee
    • Event Experience Manager
      • Sep 2021 - Present

    • United States
    • Hospitality
    • 100 - 200 Employee
    • Event Coordinator
      • Jun 2019 - Jul 2020

      • Distributed Banquet Event Orders to various departments for upcoming events• Created Banquet Event Orders to fit the clients needs and expectations have been met• Collected deposits per client invoices and processed with the Finance team• Reviewed room set-up pre-event to ensure requirements have been met• Created invoices based on requirements from Banquet Event Order• Input and reviewed online Food, Beverage, Electrical, and Internet orders for upcoming events via the Boomer e-Commerce website• Provided administrative assistance to Event Managers & Directors on special projects such as spreadsheets, menu cards, power request forms, and dietary restriction forms• Issued amenities as per Event Managers for incoming VIP guests• Worked directly with clients 1-on-1 to collaborate on various Social Tables diagrams for upcoming events, on behalf of the Event Managers• Partnered with Event Managers to oversee and assist as on-site contact for specific Affiliate Reception function rooms during various events• Created client breakfast vouchers and parking vouchers per contract• Communicated with the Reservations team to process client guestroom reservations• Prepared binders including documents such as event resume, banquet event orders, rooming lists, and floor plans for pre-conference prior to event start• Prepared file turnovers for Event Managers with documents from Get Planning• Submitted purchase orders for payment via Birch Street

    • Catering Coordinator
      • Dec 2017 - Jun 2019

      • Distributed Banquet Event Orders to various departments for upcoming events• Received and responded to leads via telephone and e-mail, and assigned them to the proper Catering Sales Manager• Created Banquet Event Orders to fit the clients needs and expectations have been met• Collected deposits per client invoices and processed with the Finance team• Reviewed room set-up pre-event to ensure requirements have been met• Created invoices based on requirements from Banquet Event Order• Input and reviewed online Food, Beverage, Electrical, and Internet orders for upcoming events via the Boomer e-Commerce website• Created and distributed monthly VIP calendar for upcoming events• Provided administrative assistance to Catering Sales Managers & Directors on special projects such as spreadsheets, menu cards, power request forms, and dietary restriction forms• Issued amenities as per Catering Sales Managers for incoming VIP guests• Drafted proposals and contracts for client events• Worked directly with clients 1-on-1 to collaborate on various Social Tables diagrams for upcoming events, on behalf of the Catering Sales Managers• Partnered with Catering Sales Managers to oversee and assist as on-site contact for specific Affiliate Reception function rooms during various events• Created client breakfast vouchers and parking vouchers per contract• Communicated with the Reservations team to process client guestroom reservations• Submitted purchase orders for payment via Birch Street

    • Catering Intern
      • Jan 2017 - Dec 2017

      • Updated Catering Boards daily with Banquet Event Orders for the upcoming week• Distributed Banquet Event Orders to various departments for upcoming events• Received and responded to leads via telephone and e-mail, and assign them to the proper Catering Sales Manager• Created Banquet Event Orders to fit the clients needs and expectations have been met• Reviewed room set-up pre-event to ensure requirements have been met• Created invoices based on requirements from Banquet Event Order• Input and reviewed online Food, Beverage, Electrical, and Internet orders for upcoming event via Boomer• Created monthly VIP calendar for upcoming events• Provided administrative assistance to Catering Sales Managers & Directors on special projects such as spreadsheets, menu cards, power request forms, and dietary restriction forms• Issued amenities as per Catering Sales Managers for incoming VIP guests• Drafted proposals and contracts for client events• Worked directly with clients 1-on-1 to collaborate on various Social Tables diagrams for upcoming events, on behalf of the Catering Sales Managers• Partnered with Catering Sales Managers to oversee and assist as on-site contact for specific Affiliate Reception function rooms during various events

    • Banquet Chef
      • Dec 2016 - Dec 2016

      Worked a large, one night Holiday Party occupying five rooms, catering to over 5,000 guests.

    • Cashier/Bookkeeper
      • Aug 2016 - Jan 2017

      • Delivered excellent customer service• Handled money both on register and in work office• Input pick-ups of money from cashier drawers into the computer• Recorded finances into books, and balancing sheet at the end of work day• Responsible for daily bank deposits• Scheduled break times for Cashiers• Trained Cashiers on register, or Cashier Managers in store office• Received home delivery orders via telephone and prepared groceries for delivery • Delivered excellent customer service• Handled money both on register and in work office• Input pick-ups of money from cashier drawers into the computer• Recorded finances into books, and balancing sheet at the end of work day• Responsible for daily bank deposits• Scheduled break times for Cashiers• Trained Cashiers on register, or Cashier Managers in store office• Received home delivery orders via telephone and prepared groceries for delivery

    • Cashier/Cashier Manager
      • Mar 2012 - Aug 2016

      • Delivered excellent customer service• Handled money both on register and in work office• Input pick-ups of money from cashier drawers into the computer• Recored finances into books, and balancing sheet at the end of work day• Responsible for daily bank deposits• Scheduled break times for Cashiers• Trained Cashiers on register, or Cashier Managers in store office • Delivered excellent customer service• Handled money both on register and in work office• Input pick-ups of money from cashier drawers into the computer• Recored finances into books, and balancing sheet at the end of work day• Responsible for daily bank deposits• Scheduled break times for Cashiers• Trained Cashiers on register, or Cashier Managers in store office

    • Banquet Chef
      • Dec 2015 - Dec 2015

      Worked a large, one night Holiday Party occupying 15 rooms, serving over 5,000 guests for six hours as a Banquet Chef at an action station. Worked a large, one night Holiday Party occupying 15 rooms, serving over 5,000 guests for six hours as a Banquet Chef at an action station.

    • United States
    • Wholesale
    • 1 - 100 Employee
    • Office Assistant
      • Dec 2009 - Aug 2010

      • Calculated finances• Organized and filed invoices from various electric companies• Input and printed invoices from the computer• Recorded billing expenses • Calculated finances• Organized and filed invoices from various electric companies• Input and printed invoices from the computer• Recorded billing expenses

Education

  • CUNY New York City College of Technology
    Bachelor's degree, Hospitality Administration/Management
    2014 - 2017
  • LaGuardia Community College
    Associate of Arts and Sciences (A.A.S.), Social Science/Humanities
    2010 - 2013
  • Christ The King Regional High
    Regents Diploma
    2006 - 2010

Community

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