Event Experience Manager

• Sep 2021 - Present

Event Coordinator

• Jun 2019 - Jul 2020

• Distributed Banquet Event Orders to various departments for upcoming events• Created Banquet Event Orders to fit the clients needs and expectations have been met• Collected deposits per client invoices and processed with the Finance team• Reviewed room set-up pre-event to ensure requirements have been met• Created invoices based on requirements from Banquet Event Order• Input and reviewed online Food, Beverage, Electrical, and Internet orders for upcoming events via the Boomer e-Commerce website• Provided administrative assistance to Event Managers & Directors on special projects such as spreadsheets, menu cards, power request forms, and dietary restriction forms• Issued amenities as per Event Managers for incoming VIP guests• Worked directly with clients 1-on-1 to collaborate on various Social Tables diagrams for upcoming events, on behalf of the Event Managers• Partnered with Event Managers to oversee and assist as on-site contact for specific Affiliate Reception function rooms during various events• Created client breakfast vouchers and parking vouchers per contract• Communicated with the Reservations team to process client guestroom reservations• Prepared binders including documents such as event resume, banquet event orders, rooming lists, and floor plans for pre-conference prior to event start• Prepared file turnovers for Event Managers with documents from Get Planning• Submitted purchase orders for payment via Birch Street

Catering Coordinator

• Dec 2017 - Jun 2019

• Distributed Banquet Event Orders to various departments for upcoming events• Received and responded to leads via telephone and e-mail, and assigned them to the proper Catering Sales Manager• Created Banquet Event Orders to fit the clients needs and expectations have been met• Collected deposits per client invoices and processed with the Finance team• Reviewed room set-up pre-event to ensure requirements have been met• Created invoices based on requirements from Banquet Event Order• Input and reviewed online Food, Beverage, Electrical, and Internet orders for upcoming events via the Boomer e-Commerce website• Created and distributed monthly VIP calendar for upcoming events• Provided administrative assistance to Catering Sales Managers & Directors on special projects such as spreadsheets, menu cards, power request forms, and dietary restriction forms• Issued amenities as per Catering Sales Managers for incoming VIP guests• Drafted proposals and contracts for client events• Worked directly with clients 1-on-1 to collaborate on various Social Tables diagrams for upcoming events, on behalf of the Catering Sales Managers• Partnered with Catering Sales Managers to oversee and assist as on-site contact for specific Affiliate Reception function rooms during various events• Created client breakfast vouchers and parking vouchers per contract• Communicated with the Reservations team to process client guestroom reservations• Submitted purchase orders for payment via Birch Street

Catering Intern

• Jan 2017 - Dec 2017

• Updated Catering Boards daily with Banquet Event Orders for the upcoming week• Distributed Banquet Event Orders to various departments for upcoming events• Received and responded to leads via telephone and e-mail, and assign them to the proper Catering Sales Manager• Created Banquet Event Orders to fit the clients needs and expectations have been met• Reviewed room set-up pre-event to ensure requirements have been met• Created invoices based on requirements from Banquet Event Order• Input and reviewed online Food, Beverage, Electrical, and Internet orders for upcoming event via Boomer• Created monthly VIP calendar for upcoming events• Provided administrative assistance to Catering Sales Managers & Directors on special projects such as spreadsheets, menu cards, power request forms, and dietary restriction forms• Issued amenities as per Catering Sales Managers for incoming VIP guests• Drafted proposals and contracts for client events• Worked directly with clients 1-on-1 to collaborate on various Social Tables diagrams for upcoming events, on behalf of the Catering Sales Managers• Partnered with Catering Sales Managers to oversee and assist as on-site contact for specific Affiliate Reception function rooms during various events

Banquet Chef

• Dec 2016 - Dec 2016

Worked a large, one night Holiday Party occupying five rooms, catering to over 5,000 guests.

Cashier/Bookkeeper

• Aug 2016 - Jan 2017

• Delivered excellent customer service• Handled money both on register and in work office• Input pick-ups of money from cashier drawers into the computer• Recorded finances into books, and balancing sheet at the end of work day• Responsible for daily bank deposits• Scheduled break times for Cashiers• Trained Cashiers on register, or Cashier Managers in store office• Received home delivery orders via telephone and prepared groceries for delivery • Delivered excellent customer service• Handled money both on register and in work office• Input pick-ups of money from cashier drawers into the computer• Recorded finances into books, and balancing sheet at the end of work day• Responsible for daily bank deposits• Scheduled break times for Cashiers• Trained Cashiers on register, or Cashier Managers in store office• Received home delivery orders via telephone and prepared groceries for delivery

Cashier/Cashier Manager

• Mar 2012 - Aug 2016

• Delivered excellent customer service• Handled money both on register and in work office• Input pick-ups of money from cashier drawers into the computer• Recored finances into books, and balancing sheet at the end of work day• Responsible for daily bank deposits• Scheduled break times for Cashiers• Trained Cashiers on register, or Cashier Managers in store office • Delivered excellent customer service• Handled money both on register and in work office• Input pick-ups of money from cashier drawers into the computer• Recored finances into books, and balancing sheet at the end of work day• Responsible for daily bank deposits• Scheduled break times for Cashiers• Trained Cashiers on register, or Cashier Managers in store office

Banquet Chef

• Dec 2015 - Dec 2015

Worked a large, one night Holiday Party occupying 15 rooms, serving over 5,000 guests for six hours as a Banquet Chef at an action station. Worked a large, one night Holiday Party occupying 15 rooms, serving over 5,000 guests for six hours as a Banquet Chef at an action station.

Office Assistant

• Dec 2009 - Aug 2010

• Calculated finances• Organized and filed invoices from various electric companies• Input and printed invoices from the computer• Recorded billing expenses • Calculated finances• Organized and filed invoices from various electric companies• Input and printed invoices from the computer• Recorded billing expenses