Kristen Byers

Digital Content Strategist at University of Maryland - A. James Clark School of Engineering
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Contact Information
us****@****om
(386) 825-5501
Location
Washington, District of Columbia, United States, US
Languages
  • English Native or bilingual proficiency
  • French Limited working proficiency
  • Spanish Elementary proficiency

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Chris Bender

We're fortunate to have Kristen on our team. She's creative and tactical, and can both dream up a great idea, and execute on it. She's very detail-oriented: We can always count on Kristen to make deadlines, catch errors while proofreading copy, think of the key question and more. She's also great about creating opportunities for others and sharing her knowledge.

LinkedIn User

Kristen is a user- and client-oriented problem solver who is committed to bridging—the creative with the technical; best practice with new and emerging innovation; expertise with discovery and risk. She was the inaugural hire for a newly created position at the Clark School, and on-boarded into a startup-esque environment in which she had to co-define workflows, expectations, and goals for her own work. Kristen has excelled beyond initial expectations for her position, thanks to her embracing the spirit of discovery, innovation, and excellence in her own work leading the Clark School’s digital content strategy.

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Experience

    • United States
    • Higher Education
    • 100 - 200 Employee
    • Digital Content Strategist
      • Feb 2018 - Present

      - Plan and execute digital content strategy to recruit diverse applicants, strengthen the college’s reputation among peer institutions, solicit donors, and inspire alumni pride - Oversee migration of over 50 department and unit websites into new Drupal design to ensure consistent branding and information architecture across all engineering sites - Curate content for eng.umd.edu and manage social media channels on Facebook, Twitter, LinkedIn, and Instagram - Manifest accessibility best practices on college websites and social media accounts - Create written resources for college communicators, including accessibility guidelines, social media style guide, and documentation for updating school’s numerous Drupal websites Show less

    • United States
    • Online Audio and Video Media
    • Freelance Writer & Web Designer
      • Jan 2007 - Present

      - Redesign websites for Applied Fitness Solutions, DC Rollergirls, Doggie Latchkey, Fortin & Associates, and Tillers International using WordPress - Develop 3 websites and related discussion forums for the UPS Store Franchise Owners Association using ExpressionEngine - Design logo for CATESOL Northern Regional Conference 2010 - Illustrate 26-character TrueType font based on hand drawn image of 8 letters - Write content for Web Ascender, a Michigan-based web design firm, to use for dental office website templates Show less

    • Web & Graphic Designer
      • May 2013 - Jan 2018

      - Maintained, edited, and improved departmental websites to promote the research of over 50 faculty members using Drupal, WordPress, and Statamic - Led redesign of the2x2project.org with goal of making public health science accessible to broader audiences - Designed retargeting ads to increase summer course enrollment; conducted A/B testing to optimize ad designs and maximize conversions - Created layout for 5 annual reports (2013–2017) - Composed HTML email templates and distributed MailChimp email marketing campaigns to over 53,000 subscribers - Ensured accuracy of department’s printed documents with respect to both content and branding - Designed print and digital signage to promote department events; designed department mugs and other swag items Show less

    • United States
    • Political Organizations
    • 1 - 100 Employee
    • Web Designer/Developer
      • Jun 2011 - May 2013

      - Redesigned nyccfb.info and implemented Drupal as agency’s first content management system - Created design comps and converted them to cross-browser compliant HTML/CSS - Collaborated with programmers to integrate existing and custom web-based systems - Hosted livestream of Campaign Finance Board and Voter Assistance Advisory Committee meetings for constituents including the general public - Maintained archive of Campaign Finance Board and Voter Assistance Advisory Committee meetings onnyccfb.info - Hired, trained, and supervised student web content intern Show less

    • United States
    • Advertising Services
    • Web Designer/Front-End Developer
      • Dec 2010 - Jun 2011

      - Produced digital and print direct-response circulation marketing and promotions for publishing industry clients such as Condé Nast, Hearst, and Bonnier - Constructed online order forms and sweepstakes entry forms - Designed HTML email templates and banner ads to solicit subscriptions and sweepstakes entries - Produced digital and print direct-response circulation marketing and promotions for publishing industry clients such as Condé Nast, Hearst, and Bonnier - Constructed online order forms and sweepstakes entry forms - Designed HTML email templates and banner ads to solicit subscriptions and sweepstakes entries

    • United States
    • Higher Education
    • 200 - 300 Employee
    • New Media Development Specialist
      • Nov 2008 - Nov 2010

      - Served as project manager for redesign of miis.edu - Led and collaborated in the development of web and new media content initiatives, both within the Institute and with partners at Middlebury College - Developed project timelines, managed project workflows, maintained project schedules for design and production - Served as project manager for redesign of miis.edu - Led and collaborated in the development of web and new media content initiatives, both within the Institute and with partners at Middlebury College - Developed project timelines, managed project workflows, maintained project schedules for design and production

    • United States
    • Higher Education
    • 700 & Above Employee
    • Online Digital Content Intern
      • Jun 2008 - Aug 2008

      - Developed 3 online training classes for faculty, staff, and graduate students involved in Purdue's instructional mission - Created digital resources for use in traditionally delivered, blended, or completely online academic classes - Consulted with clients to solicit learning objectives for content - Designed 29 icons for Blackboard users campus-wide - Developed 3 online training classes for faculty, staff, and graduate students involved in Purdue's instructional mission - Created digital resources for use in traditionally delivered, blended, or completely online academic classes - Consulted with clients to solicit learning objectives for content - Designed 29 icons for Blackboard users campus-wide

    • United States
    • Higher Education
    • 700 & Above Employee
    • MSU Neuroscience Program - Webmaster
      • Apr 2007 - Aug 2008

      - Installed Google Analytics, customized Google Analytics reports, and scheduled their distribution to colleagues- Analyzed reports regarding site traffic and redesigned site’s primary navigation to increase ease of navigation- Authored and administered digital survey to obtain feedback from users to inform site improvements

    • Kresge Art Museum - Webmaster
      • Jan 2007 - May 2008

      - Created individual websites and splash images for 13 exhibitions- Developed database-driven digital auction galleries for 2007 and 2008 Twilight in the Garden fundraisers

    • Turfgrass Information Center - Abstracting & Graphic Design Lead
      • Jan 2005 - May 2007

      - Read turf-related periodicals and wrote abstracts for each article including abstracts in French for articles written in French (2309 total abstracts; 75 French abstracts)- Trained incoming employees to write quality abstracts; proofread and edited abstracts of other employees- Established and updated an in-house style guide for use by all TIC employees- Collaborated with other team leaders to write guidelines for completing procedures

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Marketing & Outreach Intern
      • Aug 2007 - May 2008

      - Managed development of new website to meet Section 508 usability and accessibility web standards - Authored and designed presentations about MEO's programs and services to be pitched to government to secure state funding - Edited and provided design guidance for press releases, postcards, flyers, brochures, and other print documents - Designed label to be placed on heating systems installed through MEO's Heating System Replacement Program - Managed development of new website to meet Section 508 usability and accessibility web standards - Authored and designed presentations about MEO's programs and services to be pitched to government to secure state funding - Edited and provided design guidance for press releases, postcards, flyers, brochures, and other print documents - Designed label to be placed on heating systems installed through MEO's Heating System Replacement Program

Education

  • University of Maryland
    Master of Science - MS, Human Computer Interaction
    2020 - 2022
  • Michigan State University
    Bachelor of Arts - BA, Professional Writing
    2004 - 2008

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