Kristen Zerbato

Donor Relations Specialist at StepUp Ministry
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Contact Information
us****@****om
(386) 825-5501
Location
Raleigh, North Carolina, United States, US

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Credentials

  • Fundraising Essentials Certificate
    NonprofitReady
    May, 2022
    - Nov, 2024

Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Donor Relations Specialist
      • Jul 2022 - Present

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Regional Executive Director
      • Jun 2021 - May 2022

      -Responsible for the overall operations of the Kirk Family YMCA and supervised operations of the Y Express at Gainsboro -Worked closely with branch executive and operations director in the development of the branch’s board and develop strategies to increase volunteer involvement-Achieved annual fundraising goals at each branch-Represented and promoted the YMCA in the local community and developed positive working relationships with other organizations, businesses, and governmental entities. -Developed and maintained collaborative relationships with community agencies in service delivery area-Provided leadership and direction to branch executive/operation directors in regards to program, equipment, and facilities operations-Led, supported, supervised, and built a staff team in accordance with the strategic and operating plan-Developed, managed, and monitored two branches operating budgets and met budget targets of approx $3.5 million-Ensured the safety, risk management, and maintenance of high quality facilities, grounds, and equipment

    • United States
    • Wellness and Fitness Services
    • 300 - 400 Employee
    • Executive Director
      • Aug 2016 - Jun 2021

      - Managed South Boston/Halifax County YMCA, as independent Y, while under management agreement with YMCA of South Hampton Roads. Assisted in revitalization of facility, fiscal management, staffing culture shift and membership growth in preparation to merge the two associations from 8/2016- 3/2018- Responsible for overall family center leadership, operational decision making, fiscal management, membership growth, community engagement, program implementation, growth and staff development- Monitors budget of $900,000, analyze expenditures and progress against fiscal plan, taking appropriatemeasures to meet bottom line goals- DevelopslongrangeplansforexpansionofhighqualityserviceprogramsinconjunctionwithYMCAobjectives, based on community demographics and needs- Accountable for achieving annual fundraising goals and recently completed capital campaign fundraising goalof $800,000+- Manages, motivates and develops a team of 2 full time and 60 part time employees- Ensures safety, cleanliness and function of all facilities and equipment- Provides leadership, communication and development to Board of Managers and other volunteer committees- Develops and leads marketing and communication materials as well as social media pages for family center

    • Health and Wellness and Aquatics Director
      • Jan 2012 - Jul 2016

      - Developed and monitored program budgets to meet fiscal objectives, both totaling $215,000- Created, directed, implemented and supervised high quality program activities designed to meet the needsof the community and fulfill YMCA mission- Recruited, hired, trained, scheduled, coached, and developed a team of approx. 50 people- Organized regular membership retention wellness events and challenges- Managed all family center marketing in accordance to YUSA standards; flyers and social media pages- Developed and maintained collaborative relationships with community organizations- Assisted in reaching annual fundraising goals of $50,000 +- Established All Kids Swim program to serve approx. 400 children in Currituck County each year- Monitored daily aquatic operations to adhere to all state, local and YMCA health and safety regulations

    • Aquatics and Wellness Director
      • Mar 2009 - Aug 2011

      Developed and monitored program budgets to meet fiscal objectives, totaling $480,000- Liaison between City of Hickory and YMCA to organize youth benefitting programs- Recruited, hired, trained, scheduled, and developed a staff team of approx. 100- Assisted in maintaining website- Developed marketing strategies for department’s programs and events- Developed and maintained three programed pool schedules as well as three group exercise class schedules- Monitored daily aquatic operations for three pools so as to adhere to all state, local and YMCA health andsafety regulations

Education

  • State University of New York College at Cortland
    Bachelors of Science, Sport Management
    2006 - 2008

Community

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