Experience

The Literacy Center

• United States
• Individual and Family Services
• 1 - 100 Employee

• Director Of Student Services

  • Oct 2021 - Present

• Volunteer Coordinator/Educational Counselor

  • Sep 2016 - Present

  Produce training material for new tutors and volunteer programsTrain, mentor, and provide resources for over 100 volunteers Responsible for matching volunteer tutors and students to help meet educational needsReceive and place all incoming daytime English as a second language and high school equivalency studentsSupport all volunteers during their student matchesManage student databases which include student information, test scores, class lists and tutor matchesOrganize and maintain calendars, files, and records that may include confidential informationTeach conversational English classes to ESOL students from around the world Show less



MEDITECH

• United States
• Information Services
• 1 - 100 Employee

• PCS/EDM/BMV Supervisor

  • Dec 2013 - Sep 2016

  Primary contact on special projects including Best Practice Ring set up, Best Practice Documentation, Internal Billing, and Transfer CoordinationResponsible for the direction of specialists, analysts, and entry level employees in the Patient Care System/ Emergency Department Management 6.x implementation groupManaged six specialists in the 6x PCS/EDM application groupEnsured all project time-lines, prerequisites, and other required events were met by assigned specialistsWas instrumental in the modification of policies within the implementation division and Patient Care System/Emergency Department Management groupActed as analyst for implementation of PCS/EDM/BMV sites in Georgia and Massachusetts Show less

• PCS/EDM/BMV Implementation Specialist

  • Mar 2011 - Dec 2013

  Provided tailored, on-site training to educate hospital staff clinicians in the Patient Care, Emergency Department Management and Bedside Medication Verification applicationsEnsured clients meet Center for Medicare and Medicaid Services (CMS), ARRA Meaningful Use, Joint Commission and local regulatory systemsResearched and troubleshot customer concerns or software issues and followed up in a timely mannerValidated system enhancements, custom code deliveries, updates, and bug patchesCollaborated with third party vendors to ensure on-time software delivery and interoperabilityMentored and trained MEDITECH new hires and current employeesAnalyzed various hospital workflows and advised clients about ideal system utilization Show less